Experience

Dimont & Associates

• United States
• Insurance

• Document Review Specialist

  • Jul 2014 - Present

  - Review new assignments for claimable damage - Evaluate and distinguish what is insurable damage in potential hazard claims - Download documents, such as inspection reports, insurance information or Original Appraisal, as needed from client servicing system and vendor websites. - Transmit required information to appropriate area - Update client database as required - Update Eldorado system as required - Create and submit daily, weekly and/or monthly reports as requested by management - Maintain all tasks in a current status - Comply with all company and department policies and procedure - Thoroughly examine file and notify supervisor of any issues - Maintain satisfactory scorecard performance which is linked to client Service level agreements. - Develop and maintain a professional, courteous relationship with client staff members - Must display winning attitude and maintain strong client relations - Maintain regular and consistent attendance at assigned work site - Carry out other tasks assigned by home office and on-site team lead



Collabera for Bank of America

• Foreclosure Specialist

  • Mar 2013 - Sep 2013

  • Responsible for reviewing/approving payments on attorney invoices related to foreclosure activities. • Reviewed flagged invoices via a web-based system, compare those invoices against various BAC internal systems to locate required pre-approvals and either approve for payment if pre-approvals are located or reject • Communicated with attorneys on an as needed basis • Compiled production numbers for management review • Responsible for reviewing/approving payments on attorney invoices related to foreclosure activities. • Reviewed flagged invoices via a web-based system, compare those invoices against various BAC internal systems to locate required pre-approvals and either approve for payment if pre-approvals are located or reject • Communicated with attorneys on an as needed basis • Compiled production numbers for management review

• Mortgage Payment Processor

  • Aug 2012 - Jan 2013

  • Processed HOA and Cash4Keys Payment • Reset Invoices and make manual payments for NIX Report • Created spreadsheet payments and FedEx labels to send to Accounts Payable to be processed • Compiled production numbers for management review • Processed HOA and Cash4Keys Payment • Reset Invoices and make manual payments for NIX Report • Created spreadsheet payments and FedEx labels to send to Accounts Payable to be processed • Compiled production numbers for management review



Apple One for Capital One auto finance

• Impound Coordinator

  • Nov 2009 - Sep 2011

  • Input notices into database • Called Impound Lots to obtain vehicle information for repossession • Researched aged accounts to identify outstanding lien balances • Input notices into database • Called Impound Lots to obtain vehicle information for repossession • Researched aged accounts to identify outstanding lien balances



Fossil Group Inc.

• United States
• Retail
• 700 & Above Employee

• Corporate Service Associate

  • Oct 2004 - Jan 2009

  Customer Service Representative, New Hire Facilities Coordinator, return material authorization processing, audio/visual systems setup, shipping and receiving, scanning and copying, mail and document handling • Managed internal customer needs by responding timely to issues • Consistently met copy job deadline for quarterly report • Performed multiple tasks in a fast moving environment Customer Service Representative, New Hire Facilities Coordinator, return material authorization processing, audio/visual systems setup, shipping and receiving, scanning and copying, mail and document handling • Managed internal customer needs by responding timely to issues • Consistently met copy job deadline for quarterly report • Performed multiple tasks in a fast moving environment