Experience

Oxerra Americas
• United States
• Chemical Manufacturing
• 1 - 100 Employee
• Customer Account Coordinator

  • Apr 2022 - Present


The Dow Chemical Company

• Germany
• Chemical Manufacturing
• 1 - 100 Employee

• Investment Recovery Administrator

  • Feb 2014 - Apr 2022

   Focal point for Maintenance Site Reps  Surplus Equipment sales order preparation  Expediting payments and verifying payments from buyer  Release of Notice to Ship to site reps  Maintain records retention on sales orders  Assistant to IR Sourcing Specialist  Scrap Material sales invoice preparation  Verifying information for Europe buyers, including VAT numbers in order to issue misc. invoices .  Verification of scrap material sales… Show more  Focal point for Maintenance Site Reps  Surplus Equipment sales order preparation  Expediting payments and verifying payments from buyer  Release of Notice to Ship to site reps  Maintain records retention on sales orders  Assistant to IR Sourcing Specialist  Scrap Material sales invoice preparation  Verifying information for Europe buyers, including VAT numbers in order to issue misc. invoices .  Verification of scrap material sales payments  Recording and reporting of monthly scrap sales  Assistant to Global Demolition and Investment Recovery Leader  Gather and communicate weekly metal market pricing  Consolidate monthly IR scorecard data  Accounting knowledge of surplus asset dispositions Expediter dBSafe Focal Point Ergonomics Focal Point Show less  Focal point for Maintenance Site Reps  Surplus Equipment sales order preparation  Expediting payments and verifying payments from buyer  Release of Notice to Ship to site reps  Maintain records retention on sales orders  Assistant to IR Sourcing Specialist  Scrap Material sales invoice preparation  Verifying information for Europe buyers, including VAT numbers in order to issue misc. invoices .  Verification of scrap material sales… Show more  Focal point for Maintenance Site Reps  Surplus Equipment sales order preparation  Expediting payments and verifying payments from buyer  Release of Notice to Ship to site reps  Maintain records retention on sales orders  Assistant to IR Sourcing Specialist  Scrap Material sales invoice preparation  Verifying information for Europe buyers, including VAT numbers in order to issue misc. invoices .  Verification of scrap material sales payments  Recording and reporting of monthly scrap sales  Assistant to Global Demolition and Investment Recovery Leader  Gather and communicate weekly metal market pricing  Consolidate monthly IR scorecard data  Accounting knowledge of surplus asset dispositions Expediter dBSafe Focal Point Ergonomics Focal Point Show less



Crest Management Company, AAMC

• United States
• Real Estate
• 1 - 100 Employee

• Assistant Property Manager

  • Jul 2013 - Feb 2014

  • Assist property manager with community inspections. • Assist residents with any questions or issues. • Monthly financial reports to board members. • Process closings for new residents. • Set up annual meetings. • Assist property manager with community inspections. • Assist residents with any questions or issues. • Monthly financial reports to board members. • Process closings for new residents. • Set up annual meetings.



Planned Community Management Inc.

• Administrative Assistant

  • May 2012 - Jun 2013

  • Assisted property manager on inspections of communities. • Monthly reports to board members on financials. • Assisted residents with any questions or issues. • Assisted property manager on inspections of communities. • Monthly reports to board members on financials. • Assisted residents with any questions or issues.



Farouk Systems

• United States
• Personal Care Product Manufacturing
• 200 - 300 Employee

• Customer Service Representative

  • Jan 2011 - May 2012

  • Assisting inbound callers requesting information regarding Purchase Orders • Coordinating any unresolved issues; escalating to management wherever necessary informing customer of order progression. • Assisting inbound callers requesting information regarding Purchase Orders • Coordinating any unresolved issues; escalating to management wherever necessary informing customer of order progression.



Labconco Corporation

• United States
• Biotechnology Research
• 100 - 200 Employee

• Customer Service Representative

  • Aug 2010 - Dec 2010

  • Assisting customers requesting information regarding Purchase Orders • Researched orders for timely delivery to customers • Serve as seamless-back up to other Customer Services Representatives • Coordinating any unresolved issues; escalating to management wherever necessary informing customer of order progression. • Assisting customers requesting information regarding Purchase Orders • Researched orders for timely delivery to customers • Serve as seamless-back up to other Customer Services Representatives • Coordinating any unresolved issues; escalating to management wherever necessary informing customer of order progression.



Lapolla Industries, Inc.

• United States
• Chemical Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2009 - Aug 2010

  • Assisting customers requesting information regarding Purchase Orders • Researched orders for timely delivery to customers • Serve as seamless-back up to other Customer Services Representatives • Coordinating any unresolved issues; escalating to management wherever necessary informing customer of order progression. • Assisting customers requesting information regarding Purchase Orders • Researched orders for timely delivery to customers • Serve as seamless-back up to other Customer Services Representatives • Coordinating any unresolved issues; escalating to management wherever necessary informing customer of order progression.



Schlumberger

• United States
• Oil and Gas
• 700 & Above Employee

• Customer Service Specialist

  • Oct 2004 - Jun 2009

  • Assisting customers requesting information regarding Purchase Orders • Researched orders for timely delivery to customers • Created and maintained spreadsheet for monitoring delivery compliance • Serve as seamless-back up to other Customer Services Representatives • Responding quickly to changes in the production schedule or demand as conveyed by the Planner or Production Manager • Review and prioritize shipment of orders based on emergencies from customers. • Coordinating… Show more • Assisting customers requesting information regarding Purchase Orders • Researched orders for timely delivery to customers • Created and maintained spreadsheet for monitoring delivery compliance • Serve as seamless-back up to other Customer Services Representatives • Responding quickly to changes in the production schedule or demand as conveyed by the Planner or Production Manager • Review and prioritize shipment of orders based on emergencies from customers. • Coordinating any unresolved issues; escalating to management wherever necessary informing customer of order progression. • Developing and maintaining accurate and complete customer files, to enable easy tracking of sales order Show less • Assisting customers requesting information regarding Purchase Orders • Researched orders for timely delivery to customers • Created and maintained spreadsheet for monitoring delivery compliance • Serve as seamless-back up to other Customer Services Representatives • Responding quickly to changes in the production schedule or demand as conveyed by the Planner or Production Manager • Review and prioritize shipment of orders based on emergencies from customers. • Coordinating… Show more • Assisting customers requesting information regarding Purchase Orders • Researched orders for timely delivery to customers • Created and maintained spreadsheet for monitoring delivery compliance • Serve as seamless-back up to other Customer Services Representatives • Responding quickly to changes in the production schedule or demand as conveyed by the Planner or Production Manager • Review and prioritize shipment of orders based on emergencies from customers. • Coordinating any unresolved issues; escalating to management wherever necessary informing customer of order progression. • Developing and maintaining accurate and complete customer files, to enable easy tracking of sales order Show less



Shell Oil Company

• China
• Oil and Gas
• 1 - 100 Employee

• Solutions Specialist

  • Jun 2001 - Oct 2004

  • Handling complaints for Shell/Texaco motoring public, Placing fuel orders for retailer • Placing maintenance orders for retailer. Input information into Siebel system • Follow up on complaints with customers and stations providing service • Handling complaints for Shell/Texaco motoring public, Placing fuel orders for retailer • Placing maintenance orders for retailer. Input information into Siebel system • Follow up on complaints with customers and stations providing service



Imperial Sugar Company

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Mar 1995 - Jun 2001

  • Maintained several customer accounts with daily contact, Entered orders • Issued customer invoices • Review and prioritize shipment of orders based on emergencies from customers. • Coordinating any unresolved issues; escalating to management wherever necessary informing customer of order progression. • Maintained several customer accounts with daily contact, Entered orders • Issued customer invoices • Review and prioritize shipment of orders based on emergencies from customers. • Coordinating any unresolved issues; escalating to management wherever necessary informing customer of order progression.