ERKAN KASIKCI

Head Of Operations at LionsHome
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Contact Information
Location
DE
Languages
  • Turkish Native or bilingual proficiency
  • English Full professional proficiency
  • German Limited working proficiency
  • Hungarian Limited working proficiency

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Nicolas Renard

I had the pleasure to work with Erkan, as he was developing the Turkish market and reporting to me: he is a hard working individual with a real understanding of his market and a strategic view. He came up with creative ideas to grow his portfolio and foster usage of internal tool. He is a genuine team player and cares about helping colleagues to achieve their goals. He is a friendly and reliable individual that will for sure be an asset to any company that wants to use his talents.

Bram Verwer

Erkan is a hard working and dedicated sales professional. He has an in depth knowledge of the ecommerce business and is also very tech savvy. During project work Erkan delivered high quality of results and was very dedicated to reaching the goals set. Last but not least Erkan is a very pleasant and kind person to work with.

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Credentials

  • Sales Training
    Thiel & Partner
    Jun, 2014
    - Sep, 2024

Experience

    • Germany
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Head Of Operations
      • Jan 2018 - Present

      * Quality assurance of portal and data feeds * Analysing & Optimisation of the platform * Procurement of Leads * A / B Test of the Portal * Sales Team Management * Analysis and optimization of affiliate programs, * integration of partners * Quality assurance of portal and data feeds * Analysing & Optimisation of the platform * Procurement of Leads * A / B Test of the Portal * Sales Team Management * Analysis and optimization of affiliate programs, * integration of partners

    • Germany
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Head of Sales & Account Management
      • Dec 2016 - Jun 2017

      * Achieving the sales team`s targets in terms of new clients and income * Optimizing, managing and operationally implementing business development and sales strategies * Leading, coaching, training, mentoring and monitoring the sales team, leading them to achieve personal targets and ultimately, team targets * Preparing and participating in events and trade fairs * Taking over the entire sales planing and execution sales operations roles * Conducting optimisations in the publisher and advertiser environment * Operating as key account manager of our top-partners (i.e. OTTO.de, Zalando, Home24, Idealo, Rakuten) and agencies (i.e. Zanox, Affilinet, Tradedoubler, Kelkoo)

    • Project Manager
      • Jan 2016 - Oct 2016

      * Actively defining and further developing the features and functionalities of our current product as well as new product developments in the future* Developing the user stories that need to be implemented by our IT developers and defining criteria for a successful implementation* Actively managing the product development process in close collaboration with our IT developers both with regard to the partner dashboard as well as to the data-driven backend* Defining Business Intelligence analyses in order to understand which features of our product drives customer engagement and conversion rate* Collaborating closely with Marketing and Business Intelligence to assemble a deep understanding of the needs of our current and future clients* Digital analytics on tracking strategies and performance optimizations.* Website personalization strategy, creation and execution of personalization and A/B or multivariatetesting, analyzing and identifying opportunities for optimizations and improving retention.* Working closely with other departments (e.g. graphics, BI and product) to build integrated marketing campaigns

    • Sales - Account Manager
      • Feb 2014 - Jan 2016

      * Ensure achievements of company sales and customer retention objectives* Dealing objection and problem of partners when they had questions and complains.* Negotiating and preparing contracts * Analysis of promotional sales activities, ROI calculations* Updating and maintaining CRM (Salesforce) database* Analysing the market and the competition* Working closely with other sales managers and departments such as Quality, Finance, Marketing and IT* Attitude / Motivation to Sell, Product Orientation and Customer Preference, Buyer Motivation, Objection Handling, Intensifier and Closing.

    • Norway
    • Advertising Services
    • 1 - 100 Employee
    • Senior Sales Account Manager
      • Apr 2011 - Feb 2014

      * Responsible for online sales and marketing projects * Dealing objection and problem of partners. * Web page optimisations * Partner review implementation & trouble shooting and technical support * Responsible for Webshop Engines agreements * E-commerce market development and research * Experience on Payment Methods and Trouble shooting. * Responsible for online sales and marketing projects * Dealing objection and problem of partners. * Web page optimisations * Partner review implementation & trouble shooting and technical support * Responsible for Webshop Engines agreements * E-commerce market development and research * Experience on Payment Methods and Trouble shooting.

    • Business Development Manager
      • Jun 2009 - Apr 2011

      * Optimising (Translating) the web page from Turkish to English * Develop and maintain relationships with prospective and existing clients * Coordinating with internal product, tech and operations teams to fulfills client needs and influence negotiations leading up to recommendations on products and services. * Coordinating export, customs clearance, provide the necessary documents and certificates * Creating industry-leading proposals & communication documents. Contribute to building brand and community in the market.​

Education

  • Ege Üniversitesi
    Leather Engineer, Engineer
    2003 - 2009
  • Óbuda University, Sándor Rejtő Faculty of Light Industry and Environmental Protection Engineering
    Leather Technology, Engineering
    2005 - 2006

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