Experience

MuseWork LLC

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Director of Operations and Co-Owner

  • Jan 2020 - Present

  • Responsible for leading day-to-day operations for exhibition development, design and production firm. • Initiated and executed long-term strategic planning efforts, including analyzing market conditions, expanding client base into new markets, scaling operations, and expanding capacity over the course of 2.5 years. • Increased revenue by 36% in 2022 (YTD) vs. 2021 by focusing sales efforts on higher dollar and more profitable income streams. • Streamlined operations by implementing modern project management and time tracking systems, resulting in increased efficiency and improved tracking and reporting capabilities. Reduced time spent on time tracking by 60%. • Increased capacity by 75% through targeted recruiting efforts. • Saw company through Covid-19 pandemic without any reduction in force or compensation.



Kent State University

• United States
• Higher Education
• 700 & Above Employee

• Part-Time Faculty

  • Aug 2020 - Feb 2022

  Instructor for graduate-level course, "Museum Communication" Instructor for graduate-level course, "Museum Communication"



Erin McClelland Museum Services

• Principal and Interpretive Specialist

  • Oct 2013 - Jan 2020

  • An interpretation and exhibits professional with extensive experience in museums, historic sites, and public spaces. • A proven project manager with experience overseeing everything from exhibition development projects to site-wide interpretive master plans to the creation of one-off interpretive products. • Specializes in collaborating with institutions of all sizes to meet their interpretation- and history-related needs. Most recently, these include: - Bullock Texas State History Museum - Edsel & Eleanor Ford House - Texas Historical Commission - Arkansas State University Museum - Texas State Library and Archives Commission - Briscoe Center for American History at the University of Texas at Austin - Poage Legislative Library at Baylor University - National Park Service - U.S. Forest Service - Texas Department of Transportation



Texas Parks and Wildlife Department

• United States
• Government Administration
• 700 & Above Employee

• Senior Interpretive Exhibit Planner and Project Manager

  • May 2006 - Oct 2013

  • Responsible for all phases of interpretive projects, from conception to installation. Projects ranged in scope from one-off wayside panels to visitor center exhibit halls to complete overhauls of an entire site's interpretation. Products included interpretive wayside panels, brochures, 3-D static exhibits, tactiles and hands-on components, and audio-visual installations. • Tasked with assessing state parks' and historic sites' current interpretation, identifying and prioritizing their interpretive needs, and proposing a suite of interpretive products that effectively met both agency staff's and the public's needs. • Effectively assembled and led interdisciplinary teams of stakeholders on interpretive projects, including content specialists, designers, affinity groups and operational staff, and coordinated their contributions through all phases of interpretive projects. Forums included face-to-face planning sessions, public input meetings, and collaborative online project management forums. • Wrote engaging and informative interpretive text designed to connect visitors with the stories that places and objects have to tell. Balanced the need for accuracy and depth with the desire to engage and educate visitors without overwhelming them. • Acquired intriguing supporting graphic assets and objects, and collaborated with designers to ensure that exhibits' flow and graphic identity supported the interpretive goals of the exhibit. • Oversaw contracts with outside firms for the design development, fabrication and installation of multiple projects at once. Responsiblities included negotiating and establishing project budget, scope, and schedule; defining deliverables; monitoring deadlines; providing research materials and assets such as interpretive text, visual aids, and objects as needed; and serving as the primary liaison between all other agency staff and the outside contractors.