Experience

Stayntouch

• United States
• Software Development
• 1 - 100 Employee

• Content Writer

  • Nov 2018 - Present

  - Researched and presented on multiple LMS options - Organize and maintain company LMS platform - Write content for internal and client-facing knowledge bases - Organize technical documentation for software release notes every three weeks - Develop written solutions based on tickets that arise from clients - Analyze and track monthly trends from client-generated tickets - Coordinate with engineering, customer service, implementations, marketing, and sales departments to generate content for internal and client-facing documentation - Develop a thorough knowledge base of company’s hotel PMS software and stay up to date with new updates to the software - Train new hires on the company knowledge base Show less



Asset Strategies International, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Marketing Coordinator/Lead Copywriter

  • May 2017 - Nov 2018

  - Wrote content for company newsletter and website - Managed the ad-creation process for joint-venture advertising - Developed a thorough knowledge base of all products offered and stayed up to date with relevant current market events - Updated content library on company websites as new articles were published - Researched potential new joint-venture partners - Researched economic and financial opinions from outside financial newsletters - Developed and created Facebook advertisements to promote company’s new online platform - Edited and designed photos and other graphics for various outlets - Managed Marketing Department after Manager and Assistant Manager moved onto other opportunities Show less



Guest Services, Inc.

• United States
• Hospitality
• 400 - 500 Employee

• Digital Marketing Intern

  • Feb 2017 - May 2017

  - Strategized content ideas and promotional materials for web, social media, and video platforms on a weekly basis - Researched, wrote, and edited clear and compelling marketing content for various channels - Created and scheduled content for internal clients’ social media channels and websites on a daily basis - Updated, planned, and monitored content for social media channels - Strategized content ideas and promotional materials for web, social media, and video platforms on a weekly basis - Researched, wrote, and edited clear and compelling marketing content for various channels - Created and scheduled content for internal clients’ social media channels and websites on a daily basis - Updated, planned, and monitored content for social media channels

• Digital Marketing Intern

  • May 2016 - Aug 2016

  - Strategized content ideas and promotional materials for web, social media, and video platforms on a weekly basis - Researched, wrote, and edited clear and compelling marketing content for various channels - Created and scheduled content for internal clients’ social media channels and websites on a weekly basis - Updated, planned, and monitored content for social media channels - Edited HTML for various properties’ websites - Kick-started a new company blog and created content to promote the company and the company’s various properties Show less



Posh Seven Magazine

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Web Assitant and Editorial Intern

  • Mar 2015 - May 2016

  - Managed SEO alongside the webmaster - Maintained and updated the magazine’s Facebook, Twitter, and Instagram profiles on a daily basis - Edited and wrote articles for print and online magazine - Compiled content and contacted customers - Managed SEO alongside the webmaster - Maintained and updated the magazine’s Facebook, Twitter, and Instagram profiles on a daily basis - Edited and wrote articles for print and online magazine - Compiled content and contacted customers



Downtown Blacksburg, Inc.

• United States
• Civic and Social Organizations

• Marketing Assistant

  • Sep 2015 - Jan 2016

  - Created a schedule of social media posts - Generated a monthly newsletter with Constant Contact - Assisted with planning and coordinating events - Assisted with creative promotion of activities and events - Present at activities and events - Created a schedule of social media posts - Generated a monthly newsletter with Constant Contact - Assisted with planning and coordinating events - Assisted with creative promotion of activities and events - Present at activities and events



Philologia Undergraduate Research Journal

• Associate Editor and Social Media Manager

  • Aug 2015 - Dec 2015

  - Revised submissions for publication suitability and edited those selected - Sat on the editorial board - Aided the Editor-in-Chief and Managing Editor with advertising and development - Managed the journal's social media accounts - Assisted with website design and developed content - Revised submissions for publication suitability and edited those selected - Sat on the editorial board - Aided the Editor-in-Chief and Managing Editor with advertising and development - Managed the journal's social media accounts - Assisted with website design and developed content



Collegiate Times

• United States
• Newspaper Publishing
• 1 - 100 Employee

• Copy Chief

  • Jan 2015 - Oct 2015

  - Edited newspaper articles for clarity, accuracy, and correct AP format - Finalized several articles per night for daily publishing - Edited newspaper articles for clarity, accuracy, and correct AP format - Finalized several articles per night for daily publishing



The Capitol Kids

• Politics of Food and Food Safety Blogger

  • Jul 2015 - Sep 2015

  - Discussed and reported the latest in the politics of food and food safety - Researched issues in food and food safety - Worked with SEO for content accessibility - Discussed and reported the latest in the politics of food and food safety - Researched issues in food and food safety - Worked with SEO for content accessibility