Bridal Stylist

• Mar 2023 - Present

Store Manager

• Jun 2022 - Feb 2023

- Developed communication flows with customers for the entire buying process from appointment correspondence and order updates - Hired brand new team and developed training for entry level stylists - Worked directly with designer sales representatives to elevate excellent service for our customers. - Participated in curation of gown inventory by assessing sales trends within the store - Organized shipment and delivery processes of customer orders - Developed communication flows with customers for the entire buying process from appointment correspondence and order updates - Hired brand new team and developed training for entry level stylists - Worked directly with designer sales representatives to elevate excellent service for our customers. - Participated in curation of gown inventory by assessing sales trends within the store - Organized shipment and delivery processes of customer orders

BHLDN Shop Manager

• Jun 2021 - Jun 2022

Making bride's dreams come true while developing and inspiring a team of dedicated stylists- Led and empowered a styling team to drive sales through personalized service and elevated styling and outfitting recommendations- Utilized service indicators to reinforce a selling culture, initiatives, and to achieve strong conversion- Managed the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales - Sustained daily operating standards by taking an active role in assessing sales forecasting, managing payroll to facilitate an effective daily zone chart- Assessed department business using company reporting tools to identify business opportunities for the shop; partnered with the Store Brand Leader and BHLDN Leadership to identify plans to constantly grow shop business and better the customer experience Show less

Bridal Stylist

• Dec 2018 - Jun 2021

Conducting individual appointments with brides to find their wedding gown, accessorize, and provide styling assistance for the whole bridal party.- Provided both in person and virtual styling appointments for brides, bridesmaids, and mother of brides operated POS system transactions to ensure seamless cash flow and customer satisfaction - Kept salon organized, clean, and orderly - Exemplified problem solving and customer service skills by assisting walk-in guests

Preschool Teacher

• Aug 2017 - Dec 2018

Children's Director

• Aug 2014 - Aug 2017

Children's Ministry Intern

• Oct 2012 - Dec 2013

Worked as a Nursery Coordinator for almost one year, which included volunteer recruitment and development, curriculum editing, and ordering supplies. Also assisted with planning for major events such as VBS, a missions trip, volunteer events, worship nights, as well as the regular weekend and midweek programs. I wrote curriculum and taught on a semi-regular basis in the preschool and elementary departments. Worked as a Nursery Coordinator for almost one year, which included volunteer recruitment and development, curriculum editing, and ordering supplies. Also assisted with planning for major events such as VBS, a missions trip, volunteer events, worship nights, as well as the regular weekend and midweek programs. I wrote curriculum and taught on a semi-regular basis in the preschool and elementary departments.

Associate

• Dec 2010 - Aug 2012