Account Director

• Mar 2022 - Present

Senior Account Supervisor

• Mar 2016 - Nov 2021

Director of Account Services leads and manages the client service team by overseeing each account, ensures client relationships are stable and thriving, identifies opportunities to grow the accounts, assists Account Executives in solving problems or client issues, and mentors Account Executives as they grow in their careers. Director of Account Services Roles and Responsibilities: • Leads client service staff in the ongoing and future development of client relationships • Mentor and… Show more Director of Account Services leads and manages the client service team by overseeing each account, ensures client relationships are stable and thriving, identifies opportunities to grow the accounts, assists Account Executives in solving problems or client issues, and mentors Account Executives as they grow in their careers. Director of Account Services Roles and Responsibilities: • Leads client service staff in the ongoing and future development of client relationships • Mentor and provide strategic council to Account Executives • Demonstrates leadership through actions and communication within and between departments. • Ensures Account Executive compliance with agency procedures and protocol • Assists in fostering healthy relationships and clear communication between the Account Executives and other agency departments, including Strategy & Content, Media, Interactive and Finance • Engages relevant agency departments to develop plan, including Strategy & Content, Media, Interactive and Finance and communicates completion all while adhering to budget constraints. • Reviews monthly P&Ls with agency management to identify discrepancies or opportunities for growth • Identifies opportunities to make the Account Services Department more efficient and effective by modifying current processes and procedures • Guides Account Executives in career and skills development by sourcing relevant seminars and webinars, white papers, case studies, etc. • Briefs strategy/content, media, web and finance department in support of the Account Executives • Manages and leads over-arching agency projects, as assigned • Initiates and completes development of strategic marketing plans for his or her clients • Manages execution of plan through various agency departments • Proactively, regularly checks in with client for feedback and needs

Senior Account Executive

• Jan 2007 - Nov 2021

Responsible for daily contact between the agency and one or more client accounts. Interface with various agency departments to move projects through on behalf of the client. This includes meeting with graphic designers concerning creative issues and input, the media director concerning media issues, the public relations director concerning publicity, and the web director concerning interactive projects. Has experience in developing strategic marketing plans for clients. After plans are… Show more Responsible for daily contact between the agency and one or more client accounts. Interface with various agency departments to move projects through on behalf of the client. This includes meeting with graphic designers concerning creative issues and input, the media director concerning media issues, the public relations director concerning publicity, and the web director concerning interactive projects. Has experience in developing strategic marketing plans for clients. After plans are developed and presented to clients, responsible for carrying out plan on daily basis.

Account Executive/Media Planner

• May 2001 - Oct 2006

Use keen understanding of client needs to effectively plan and implement account strategies and creative marketing. Successfully manage accounts to ensure accurate delivery of client service and cohesion with client’s goals. Forge and maintain excellent relations with media personnel in Public Relations role. • Work closely with clients to develop dynamic media strategies incorporating client’s goals, market trends, and innovative design concepts • Collaborate with design team… Show more Use keen understanding of client needs to effectively plan and implement account strategies and creative marketing. Successfully manage accounts to ensure accurate delivery of client service and cohesion with client’s goals. Forge and maintain excellent relations with media personnel in Public Relations role. • Work closely with clients to develop dynamic media strategies incorporating client’s goals, market trends, and innovative design concepts • Collaborate with design team to guarantee message is accurately conveyed and timeline of projects completed and accurate • Create and maintain detailed schedules, meeting notes, progress reports and invoices • Write new-client proposals, incorporating marketing goals and creative direction • Prepare press releases, present story ideas and set up press interviews • Developed time-saving publication database for press release and story distribution • Key contributor to creative brainstorming sessions Show less Use keen understanding of client needs to effectively plan and implement account strategies and creative marketing. Successfully manage accounts to ensure accurate delivery of client service and cohesion with client’s goals. Forge and maintain excellent relations with media personnel in Public Relations role. • Work closely with clients to develop dynamic media strategies incorporating client’s goals, market trends, and innovative design concepts • Collaborate with design team… Show more Use keen understanding of client needs to effectively plan and implement account strategies and creative marketing. Successfully manage accounts to ensure accurate delivery of client service and cohesion with client’s goals. Forge and maintain excellent relations with media personnel in Public Relations role. • Work closely with clients to develop dynamic media strategies incorporating client’s goals, market trends, and innovative design concepts • Collaborate with design team to guarantee message is accurately conveyed and timeline of projects completed and accurate • Create and maintain detailed schedules, meeting notes, progress reports and invoices • Write new-client proposals, incorporating marketing goals and creative direction • Prepare press releases, present story ideas and set up press interviews • Developed time-saving publication database for press release and story distribution • Key contributor to creative brainstorming sessions Show less

Account Executive/Media Planner

• Jan 2001 - Apr 2001

Created and implemented strategic marketing plans for fast-paced technology companies including Eschelon Telecom, Orion Foods, The Pillsbury Company, Green Mountain Energy, and Doskocil Corporation. • Worked with clients to implement strategic marketing plans • Successfully pitched campaign concept, media plan and design to client • Worked closely with account team to maintain excellent client relationships • Coordinated creative design process of complete print and radio… Show more Created and implemented strategic marketing plans for fast-paced technology companies including Eschelon Telecom, Orion Foods, The Pillsbury Company, Green Mountain Energy, and Doskocil Corporation. • Worked with clients to implement strategic marketing plans • Successfully pitched campaign concept, media plan and design to client • Worked closely with account team to maintain excellent client relationships • Coordinated creative design process of complete print and radio campaign • Built and sustained formative relationships with relevant media contacts • Created, implemented and managed media calendar to reliably meet client needs Show less Created and implemented strategic marketing plans for fast-paced technology companies including Eschelon Telecom, Orion Foods, The Pillsbury Company, Green Mountain Energy, and Doskocil Corporation. • Worked with clients to implement strategic marketing plans • Successfully pitched campaign concept, media plan and design to client • Worked closely with account team to maintain excellent client relationships • Coordinated creative design process of complete print and radio… Show more Created and implemented strategic marketing plans for fast-paced technology companies including Eschelon Telecom, Orion Foods, The Pillsbury Company, Green Mountain Energy, and Doskocil Corporation. • Worked with clients to implement strategic marketing plans • Successfully pitched campaign concept, media plan and design to client • Worked closely with account team to maintain excellent client relationships • Coordinated creative design process of complete print and radio campaign • Built and sustained formative relationships with relevant media contacts • Created, implemented and managed media calendar to reliably meet client needs Show less