Experience

Kitsap Bank

• Banking
• 100 - 200 Employee

• ITS Manager

  • Oct 2016 - Present

  Bremerton, Washington, United States ITS is our Interactive Teller Services, where we allow our customers to be connected to a virtual teller and do their banking through an ITM machine often from the comfort of their vehicle. I Manage the Interactive Teller Department, which currently includes 9 staff members and 16 ITS machine locations. Three years ago we began the ITS department, and I have been able to help develop the department into a thriving and growing one. We are continually adding new machines to our Financial… Show more ITS is our Interactive Teller Services, where we allow our customers to be connected to a virtual teller and do their banking through an ITM machine often from the comfort of their vehicle. I Manage the Interactive Teller Department, which currently includes 9 staff members and 16 ITS machine locations. Three years ago we began the ITS department, and I have been able to help develop the department into a thriving and growing one. We are continually adding new machines to our Financial Institutions footprint, and I work closely with the branches, facilities, and vendors to make sure that the machines deployments are successful and adopted by customers. This has been a challenging and very rewarding position, and I truly enjoy what I do everyday. Show less



20/20 Eyecare Centers

• United States
• Medical Practices
• 1 - 100 Employee

• Business Manager

  • Apr 2015 - Oct 2016

  Silverdale, WA As the Business Manager I manage 5 office locations in the Pacific Northwest for an optical center. I work directly with staff in each location to ensure that the offices run smoothly and provide the highest quality of patient care. I work directly with the doctors in each office making sure their directives are completed, communicating with staff and developing project plans as needed. I perform all HR duties and am responsible for hiring, coaching, evaluations, scheduling and disciplinary… Show more As the Business Manager I manage 5 office locations in the Pacific Northwest for an optical center. I work directly with staff in each location to ensure that the offices run smoothly and provide the highest quality of patient care. I work directly with the doctors in each office making sure their directives are completed, communicating with staff and developing project plans as needed. I perform all HR duties and am responsible for hiring, coaching, evaluations, scheduling and disciplinary actions. Additionally I work with vendors at all locations to ensure we maintain the highest quality products and services for patients, as well as reviewing marketing goals and advertising as needed. Show less



Union Bank

• United States
• Banking
• 1 - 100 Employee

• Support Services Officer

  • May 2013 - Mar 2015

  Silverdale, WA Worked within the Pacific Northwest region with 10 branches of Union Bank providing support in banking operations. This included performing compliance tasks and ensuring staff adhered to policies and procedures of the organization.

• Customer Service Manger

  • Nov 2010 - May 2013

  Silverdale, WA Customer Service Manager for both the Bainbridge Island and Silverdale branches of Union Bank. Managed teller staff and worked directly with the Branch Manager to ensure the smooth running of the branch. Focused on motivating staff to achieve sales goals while adhering to bank policies and procedures to ensure compliance. Worked directly with clients on complicated account issues. Opened new client accounts as needed and worked with clients on referring them to investment and mortgage… Show more Customer Service Manager for both the Bainbridge Island and Silverdale branches of Union Bank. Managed teller staff and worked directly with the Branch Manager to ensure the smooth running of the branch. Focused on motivating staff to achieve sales goals while adhering to bank policies and procedures to ensure compliance. Worked directly with clients on complicated account issues. Opened new client accounts as needed and worked with clients on referring them to investment and mortgage partners.


Mountain West Bank
• United States
• Financial Services
• 200 - 300 Employee
• Customer Service Manager

  • 2009 - 2010

First Federal
• United States
• Banking
• 1 - 100 Employee
• Deposit Operations Manager

  • 1998 - 2008