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Mitchell Friedman, Ed.D., APR

I had the extreme pleasure of knowing Erin over the course of her university studies in communications and public relations, including as a student in two public relations classes. Her enthusiasm and energy for class assignments was impressive, her writing and oral presentation skills solid -- as is her ongoing dedication to building skills in service to what I anticipate will be a very successful career.

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Credentials

  • Become the CEO of your Sales Process
    NFM Enterprises, LLC.
    Jan, 2021
    - Sep, 2024

Experience

    • Business Developer
      • May 2017 - Present

      AJAC is a statewide, state-funded organization striving to keep the aerospace and advanced manufacturing industry thriving in WA State by developing and implementing education and training programs. Responsible for employer engagement for the northern region of the state, recruiting new employer leads while retaining, and improving business partnerships with current participating employers (Training Agents). Work closely with manufacturers, manufacturing representatives and vendors, education, and community-based organizations, industry groups, governmental agencies and other relevant organizations. • Develop business outreach and recruitment strategies in assigned geographic region to promote AJAC programs and services. • Conduct apprenticeship orientations and provide customer support with existing Training Agents, documenting their needs regarding AJAC services. • Identify new occupational apprenticeship training needs and opportunities through direct conversation with prospective and existing Training Agents, review of industry publications, and analysis of other primary and secondary data sources. • Resolve customer complaints by investigating and developing solutions in conjunction with appropriate AJAC personnel; preparing reports; and making recommendations to management. • Facilitate quarterly employer roundtable events to generate new business while ensuring current training agents are continuously engaged. Present new and upcoming opportunities to grow and strengthen their skilled workforce. • Develop and maintain professional and technical knowledge by attending relevant educational workshops, conferences, and networking events; participating in professional societies; and establishing personal networks. Show less

    • United States
    • Civic and Social Organizations
    • Membership and Events Manager
      • Jul 2014 - May 2017

      The Business Alliance is a think tank and advocacy organization active in state education and environmental policy. Responsible for membership development and events management, maximizing membership value. Operate the WaBA Member Engagement Process by: • Manage all member recruitment activities, including speaking engagements, conferences, and networking events. • Facilitate all event coordination (networking, panel discussions, and programmatic workshops). • Between 2014 and 2015, increased event attendance by 43% through email marketing campaigns and utilizing media sponsorship. Attendance remains strong into 2016. • Seek new member businesses and sponsors, sell logo placement, and retain current members on a yearly basis. • Collaborate with marketing communications team to design and conduct member outreach including bi-weekly email newsletter campaigns, member-only communication, and partner event promotion. • Use CRM system to track participation in projects, committees, member status, and other Alliance activities. • Oversee consistent and accurate internal flow of member data; present status at monthly board meeting. • Process accounts receivable: invoices, payments, and receipts, working closely with external bookkeeper. • Program Manager for a federal grant project titled Disability Employment Initiative (DEI-6). Show less

    • Maître D
      • Jul 2008 - Sep 2014

      • Utilize customer service and multitasking skills in fast-paced environment • Provide input to senior management for restaurant events and private functions • Utilize customer service and multitasking skills in fast-paced environment • Provide input to senior management for restaurant events and private functions

    • United Kingdom
    • Design
    • 1 - 100 Employee
    • Program Coordinator, Vaccine Access and Delivery (VAD)
      • May 2010 - Jun 2014

      • Development of project materials and publications including preparation of proposals, manuscripts, presentations, communication plans, clinical study reports, SOW’s, literature review and research data for clinical trials. • Managed client contracts, budgets, and payments using MS Project to establish project milestones and objectives. • Responsible for site maintenance and updating site content on the Rotavirus Vaccine Access and Delivery corporate website using WordPress software. Implement new graphic templates to provide better understanding of advocacy tactics. Track site traffic using Google Analytics, monitoring trend analysis. [http://www.rotavirusvaccine.org] • Managed and maintained content on the department SharePoint site including document control, tracking quarterly deliverables related to project funders and other weekly updates. • Coordinated meeting logistics for large-scale conferences and retreats including preparation of agendas, meeting minutes, international travel arrangements, accommodations, catering, and equipment rental all while adhering to budgets. Represented the PATH Rotavirus project at a conference in London England and two Advocacy & Communications retreats in Geneva, Switzerland. • Served as primary support person for twelve senior staff, spread across four projects including calendaring, meeting prep (booking rooms, teleconferencing, meeting minutes), work with procurement on purchase orders, etc. Show less

    • Advertising Services
    • 1 - 100 Employee
    • Special Events Coordinator
      • Mar 2010 - Feb 2013

      Lumana is a local private non-profit organization providing microfinance, investment opportunities and leadership training in rural Africa. • Lead events throughout the year, including the annual auction raising almost $60,000 per year. • Promoted Lumana by networking at diverse microfinance and nonprofit events, through social media and solicitation strategies. • Traveled to Ghana to assist in the development of professional video to promote Lumana on local KCTS9 television. Lumana is a local private non-profit organization providing microfinance, investment opportunities and leadership training in rural Africa. • Lead events throughout the year, including the annual auction raising almost $60,000 per year. • Promoted Lumana by networking at diverse microfinance and nonprofit events, through social media and solicitation strategies. • Traveled to Ghana to assist in the development of professional video to promote Lumana on local KCTS9 television.

    • Staffing and Recruiting
    • 1 - 100 Employee
    • Front Desk Receptionist
      • May 2010 - Aug 2010

      • Represented PATH to all visitors and employees by answering phones, welcoming guests and monitoring email inbox • Responsible for tracking and recording all staff travel and offsite work using Microsoft Access and Outlook • Coordinate necessary steps with Facilities team to ensure meetings and conferences run smoothly • Represented PATH to all visitors and employees by answering phones, welcoming guests and monitoring email inbox • Responsible for tracking and recording all staff travel and offsite work using Microsoft Access and Outlook • Coordinate necessary steps with Facilities team to ensure meetings and conferences run smoothly

    • Spain
    • Non-profit Organizations
    • 1 - 100 Employee
    • Elementary School Teacher
      • Feb 2008 - Aug 2008

      • Fundraised $6,000 to meet program costs and to purchase new desks, chalkboards, and books for the school and mattresses for the orphanage • Developed curriculum for 4th and 5th graders in rural Africa with special focus on aiding failing students • Wrote, developed, and taught culturally-appropriate sexual education curriculum to adolescents ages 15-19 • Fundraised $6,000 to meet program costs and to purchase new desks, chalkboards, and books for the school and mattresses for the orphanage • Developed curriculum for 4th and 5th graders in rural Africa with special focus on aiding failing students • Wrote, developed, and taught culturally-appropriate sexual education curriculum to adolescents ages 15-19

    • Intern
      • Jun 2007 - Aug 2007

      Rivera represented Bay Area hospitality, lifestyle, and consumer brands, including distribution of a weekly newsletter that provides roundup of restaurant reviews for clients, associates, and food aficionados. Duties included: • Writing online client reviews, drafting press releases and fact sheets to promote agency clients. • Coordinated restaurant openings and events for 50 to 500 people. Rivera represented Bay Area hospitality, lifestyle, and consumer brands, including distribution of a weekly newsletter that provides roundup of restaurant reviews for clients, associates, and food aficionados. Duties included: • Writing online client reviews, drafting press releases and fact sheets to promote agency clients. • Coordinated restaurant openings and events for 50 to 500 people.

    • United States
    • Government Administration
    • 700 & Above Employee
    • Summer Park Program Coordinator, Parks and Recreation
      • Jun 2005 - Aug 2007

      • Increased event participation 15-20 % through creative marketing of events • Planned and supervised events for over 100 children • Increased event participation 15-20 % through creative marketing of events • Planned and supervised events for over 100 children

Education

  • University of San Francisco
    Bachelor's Degree, Communication, minor in Public Relations
    2003 - 2007
  • Garfield High School
    High School
    1999 - 2003

Community

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