Experience

Noridian Healthcare Solutions, LLC

• United States
• Hospitals and Health Care
• 700 & Above Employee

• ND Medicaid Operations Supervisor

  • März 2021 - –Heute

• Part A/B Medicare Operations Supervisor

  • Juni 2015 - März 2021

  As a Supervisor Operations I coach a group of 20-30 employees. My tasks include staff development, customer experience, and leading and various workgroups to enhance team performance.

• Provider Enrollment Representative

  • Apr. 2014 - Juni 2015

  As a Representative, I processed applications for providers enrolling in Medicare. I was selected to participate in a project which reevaluated the internal processes and put measures into place to reduce time and costs for processing applications. This project was a large step in making the Provider Enrollment department more efficient. My direct supervisor at the time recognized my leaderships skills and potential so encouraged me to apply for a leadership position.



Blue Cross Blue Shield of North Dakota

• United States
• Insurance
• 500 - 600 Employee

• Data Entry Clerk/Switchboard Operator

  • Sept. 2012 - Apr. 2014

  I began working at BCBSND as a temp employee. I was hired on as a BCBSND employee in November 2012. As a Data Entry Clerk, I directed phone calls and entered incoming mail into the BCBSND system. I began working at BCBSND as a temp employee. I was hired on as a BCBSND employee in November 2012. As a Data Entry Clerk, I directed phone calls and entered incoming mail into the BCBSND system.



Animal Health Clinic

• Receptionist

  • Mai 2012 - Aug. 2012

  Shortly after graduating from NDSU, I worked as a Receptionist for a short time to gain experience with animal care. Shortly after graduating from NDSU, I worked as a Receptionist for a short time to gain experience with animal care.



Manorcare Health Services

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Certified Nursing Assistant

  • Juni 2008 - Mai 2012

  While I attended NDSU full time, I worked as a CNA at Manorcare. This position taught me effective communication and good work ethic all the while building strong bonds with residents. While I attended NDSU full time, I worked as a CNA at Manorcare. This position taught me effective communication and good work ethic all the while building strong bonds with residents.