Erin Scanlon
Sales Manager at The Lodge at Spruce Peak- Claim this Profile
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English Native or bilingual proficiency
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Spanish Professional working proficiency
Topline Score
Bio
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Experience
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The Lodge at Spruce Peak
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United States
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Hospitality
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1 - 100 Employee
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Sales Manager
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Jan 2022 - Present
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Sales Coordinator
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Aug 2021 - Jan 2022
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Vail Resorts
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United States
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Hospitality
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700 & Above Employee
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Event Coordinator
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Dec 2019 - Dec 2021
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Assistant Manager
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Jan 2019 - Dec 2019
Review and file financial paperwork from each departmentOversee and train staffReview and order for inventoryManage guest and employee experience
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County Clare Irish Inn & Pub
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Server & Host
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Oct 2016 - Dec 2018
• Manage in-person and telephone guest inquiries and reservation bookings • Multi-tasking many responsibilities, including greeting customers, taking orders, addressing guest complaints all while providing professional customer service • Provide training and job shadowing for new hostess and servers • Responsible for opening and closing the restaurant • Manage in-person and telephone guest inquiries and reservation bookings • Multi-tasking many responsibilities, including greeting customers, taking orders, addressing guest complaints all while providing professional customer service • Provide training and job shadowing for new hostess and servers • Responsible for opening and closing the restaurant
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University of Wisconsin-Milwaukee
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United States
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Higher Education
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700 & Above Employee
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Marketing And Advertising Intern
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Apr 2018 - Nov 2018
• Developing and coordinating Nurses Week which included determining the daily events, coordinating and generating student buzz and involvement, advertisements across campus, and emails to students and faculty • Created a formal marketing plan for the Nurses Week celebration and event and presented it to the Marketing Director • Successfully negotiated and contracted a coffee roaster for the Nurses week and received a donation that went toward expanding the social media presence • Responsible for College of Nursing’s social media including the management of posts on the College of Nursing’s Instagram and Facebook pages and creating a Buzzfeed quiz that generated 1,400 responses Show less
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Administrative Assistant
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Sep 2016 - Jul 2017
• Independently converted legacy paper files into digital format and reorganized clientele files to improve speed and ease of accessibility e-files • Researched several local paper shredders to find the most suitable company for our needs, negotiating costs and scheduling their services • Acted as a part-time receptionist providing outstanding customer service to clients, greeting and answering their questions • Miscellaneous office administrative tasks including filing, data entry, answering the telephone, etc. Show less
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Hatco Corporation
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United States
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Food and Beverage Services
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100 - 200 Employee
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Marketing Research Intern
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May 2015 - Aug 2015
At Hatco, I search for our products on dealers' eCommerce sites, identify prices and measure against Minimum Resale Price Policy guidelines. During this process, I identify incorrect product information including price, product description, and product name. To ensure that Hatco's excellence and quality is delivered in our products' online descriptions, I recommend product additions and site improvements to key partners. In addition to ensuring online validity and precision, I assist our Marketing Department with the development of customer satisfaction research. I achieve this by using anonymous online and in-person survey vehicles and administering the survey to appropriate population. From here, I collect, input, organize, and analyze the data. I support Marketing Department efforts to gather pertinent data that is relative to our Field of View and/or Foodservice Industry Overview research. Using a methodically-arranged Microsoft Excel spreadsheet, I examine the relationships between Hatco's products and Hatco's competitors' products to ensure that Hatco's quality, excellence, and innovation surpass the industry's standard. Show less
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Macready Artisan Bread Company
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United States
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Food and Beverage Manufacturing
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1 - 100 Employee
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Customer Service/Salesperson
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Apr 2013 - Sep 2014
In the mornings, the owners and I opened the store which involved some baking and preparation. I maintained cleanliness and organization of the business, interacted with the customers, and closed the store independently. In the closing procedures, I managed responsibilities including hygienic maintenance, customer service, preparation duties, and securing finances. I have trained new employees and developed new business opportunities for the company, helping the new business develop a positive reputation and setting in the community. Show less
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General Employee
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May 2011 - Sep 2012
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Education
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University of Wisconsin-Milwaukee
Bachelor of Business Administration (B.B.A.), Marketing -
Edgewood College
Undergraduate, Biology, General -
Sevastopol High School
Diploma, General