Experience

ADAMAS DIAMONDS LIMITED

• United Kingdom
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Manufacturing Clerk

  • Jun 2022 - Present



Tiffany & Co.

• United States
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Client Services & Operations Coordinator

  • Feb 2018 - Jun 2022

• Sales Professional

  • Jul 2008 - Feb 2018

  Responsible for high end jewelry sales (including diamonds) to a discerning client base for a global market leader in luxury retail.PROFESSIONAL CONTRIBUTIONS:Client Relationships Management:Developed and maintain strong relationships with Tiffany & Co. clients and managed relationships through Tiffany & Co’s CRM system (Salesforce). This led to sales more than $1 million and being Tiffany & Co Perth’s leading sales professional for three years. Stock and Inventory Management:Managed and oversaw inventory control systems to ensure client requests and requirements for stock could be met in the most efficient manner that meets high service standards. This supported client relationship development with key clients by delivering one-of-a-kind experiences with the Tiffany & Co. brand.Training Co-ordinationResponsible for training delivery to new sales professionals to ensure outstanding levels of customer services are provided by new staff from their first day. This resulted in significant praise from Store Managers and Regional Directors for proactive work to support efficiency gains in employee onboarding.