Account Executive

• Mar 2023 - Present

Senior Project Manager

• Jan 2016 - Mar 2023

• Transitioned from management of merchandising programs to manage all Survey Department projects totaling $2M in revenue across U.S. and Canada. Execute survey projects for clients such as: Verizon, Taco Bell, JcPenney, and Lululemon.• Provides leadership and direction to 5 direct reports and 50 field employees while reporting to the Chief Operating Officer. • Leads end-to-end visual merchandising and survey projects from inception to execution that deliver projects within client scope and maintain company profitability. • Direct large department with responsibilities for projects across North America, successfully tailoring leadership approaches to best support and motivate team members to deliver high quality projects on-time and within scope.• Successfully assisted Nike in consolidating third-party service vendors to a single vendor, streamlining processes and aligning brand management. • Consistently deliver profit margins between 35%-45% through management of Survey Department, effectively sourcing vendors, leading bid meetings, scheduling work, survey review with final approval, and end reporting to clients. • Took initiative to revise Merchandising Program SOPs and create new hire training to accurately reflect work processes, increasing efficiencies and profit margins to 35%. Show less

Project Manager

• Aug 2014 - Dec 2015

• Managed third-party merchandising program across Nike, Nike Golf, Nike NFL, and Nike MLB business, totaling $2M in revenue. • Responsible for supervision of 33 direct reports, including three Field Training Managers, a Client Services Coordinator, and a team of Field Merchants, all certified as Nike Brand Experts. • Cultivated strong working relationship built on trust and successful project delivery with Nike, effectively navigating multiple demands, challenges, and staffing issues.• Created new Sales Specialist Program from the ground up for Nike Women’s shops housed within Macy’s.• Collated client feedback to inform Field Training Managers on training opportunities and incorporated store visit reports to ensure higher quality customer experiences and brand performance. Show less

Regional Merchandising Manager

• 2006 - 2014

• Drove department store channel for retail sell-through with over 200+ stores representing $135M in annual retail sales. • Tasked to maximize merchandising efforts and manage annual budget of $5M. • Led a team of 76 full-time and part-time Visual Merchandising Specialists and 200+ seasonal associates.• Built and maintained strong relationships and served as point of contact for all major department stores including Macy’s, Dillard’s, JC Penney, Kohl’s, and Nordstrom.• Managed Executive Trainee Leadership Program focused on training participants on all 14 brands, with graduates remaining with company for an average of 3 years.• Coordinated installation of 35 shop-in-shops, partnering with stores to display products and generating $42M in new revenue.• Achieved company-leading team engagement rating due to in-depth training and taking the time to get to know team members, with a score of 88% compared to company average of 78%. Show less

Regional Merchandising Administrative Manager

• 2003 - 2006

Junior Account Executive

• 2001 - 2003

Visual Merchandiser

• 2000 - 2001