Erin Rees
Director Of Care and Operations at Adultcare Assistance Homecare- Claim this Profile
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English Native or bilingual proficiency
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ASL Elementary proficiency
Topline Score
Bio
Shenandoah Murray-Sullivan
Erin Rees has always shown a high level of commitment to her work and the clients she serves. Her organizational skills and awareness of the community's needs have drastically set her apart from others in her field. Erin is reliable and quick to take action on any request asked of her. She implements processes to create a more efficient and quality outcome in any project, making her a huge asset to any company! Work aside, Erin is a phenomenal human with a heart of gold and passion for others.
Emily Adeyemi, MPH
Erin is an incredible manager and leader. Watching her work with seniors and caregivers, her empathy and detail oriented nature stands out. She is able to read others emotions well which gives her an edge to be able to appropriately respond to the needs of the caregiver she is managing or the senior her company is providing services to. She is a humanitarian at heart and will always get the job done right with the persons interests at the core.
Shenandoah Murray-Sullivan
Erin Rees has always shown a high level of commitment to her work and the clients she serves. Her organizational skills and awareness of the community's needs have drastically set her apart from others in her field. Erin is reliable and quick to take action on any request asked of her. She implements processes to create a more efficient and quality outcome in any project, making her a huge asset to any company! Work aside, Erin is a phenomenal human with a heart of gold and passion for others.
Emily Adeyemi, MPH
Erin is an incredible manager and leader. Watching her work with seniors and caregivers, her empathy and detail oriented nature stands out. She is able to read others emotions well which gives her an edge to be able to appropriately respond to the needs of the caregiver she is managing or the senior her company is providing services to. She is a humanitarian at heart and will always get the job done right with the persons interests at the core.
Shenandoah Murray-Sullivan
Erin Rees has always shown a high level of commitment to her work and the clients she serves. Her organizational skills and awareness of the community's needs have drastically set her apart from others in her field. Erin is reliable and quick to take action on any request asked of her. She implements processes to create a more efficient and quality outcome in any project, making her a huge asset to any company! Work aside, Erin is a phenomenal human with a heart of gold and passion for others.
Emily Adeyemi, MPH
Erin is an incredible manager and leader. Watching her work with seniors and caregivers, her empathy and detail oriented nature stands out. She is able to read others emotions well which gives her an edge to be able to appropriately respond to the needs of the caregiver she is managing or the senior her company is providing services to. She is a humanitarian at heart and will always get the job done right with the persons interests at the core.
Shenandoah Murray-Sullivan
Erin Rees has always shown a high level of commitment to her work and the clients she serves. Her organizational skills and awareness of the community's needs have drastically set her apart from others in her field. Erin is reliable and quick to take action on any request asked of her. She implements processes to create a more efficient and quality outcome in any project, making her a huge asset to any company! Work aside, Erin is a phenomenal human with a heart of gold and passion for others.
Emily Adeyemi, MPH
Erin is an incredible manager and leader. Watching her work with seniors and caregivers, her empathy and detail oriented nature stands out. She is able to read others emotions well which gives her an edge to be able to appropriately respond to the needs of the caregiver she is managing or the senior her company is providing services to. She is a humanitarian at heart and will always get the job done right with the persons interests at the core.
Credentials
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Applied Suicide Intervention Skills Training (ASIST)
LivingWorksJul, 2014- Oct, 2024 -
Certified Dementia Practitioner
NCCDPOct, 2018- Oct, 2024
Experience
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Adultcare Assistance Homecare
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Director Of Care and Operations
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Jan 2020 - Present
Key responsibility of designing, and managing protocol for a wide variety of business functions, including: services provided, client experience, employee recruitment and retention, and intraoffice/interoffice procedures. Developed and maintained company’s Emergency Preparedness Plan in response to COVID-19 protocol including preventative measures and best practices. Redesigned Care Management program, caregiver recruitment and retention programs. Worked personal case load of high need/ high profile clients. Provide support to Care Management team, caregivers, and Sales team. Maintain relationships with high profile referral partners. Show less
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Director Of Care Management
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May 2019 - Jan 2020
Direct and support Care Management team throughout three Arizona regions. Design and implement multiple care programs including: dementia care, behavioral health care, and safety first care programs. Assist Care Managers with high need clients, assessments, and intakes. Assist Sales & Marketing with referral partner relationships.
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Branch Manager
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Aug 2018 - May 2019
Oversaw day to day in office, ensuring company procedure was followed by all. Directed scheduling, front office duties, recruitment, assisted Sales, and continued to provide Care Management services to clients and their families.
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Senior Care Manager
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Feb 2018 - Aug 2018
Complete client assessments, supervisory visits, and act as coach and field supervisor for caregivers. Maintain relationships of current referral partners, and develop relationships with potential new referral partners. Provide appropriate resources for client families and responsible parties. Responsible for all Maricopa County clients.
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Alzheimer's Association®
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Family Care Consultant
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Dec 2016 - Dec 2017
Family Care Consultant serving a caseload of approximately 100 families, with varying degrees of need. Responsible for providing direct services to families and those affected by the disease, including information about resources, community supports, educational material, and care consultation: care planning and follow up. Delivered multiple educational programs throughout the community. Screened participants for Early Stage programming. Wrote procedures for Care Consultation including quality control for all FCCs within the Southern Arizona Region. Responsible for training Master’s level staff, including MSW intern. Answer 24/7 Helpline during business hours. Provide support and resources to help caregiver’s reduce caregiver burnout and stress. Community outreach throughout Southern Arizona. Keynote speaker at aging conference sponsored by Area Agency on Aging in Safford, AZ. Maintain accurate and timely documentation, and charting. Show less
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Coastline Elderly Svc
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United States
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Mental Health Care
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1 - 100 Employee
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Care Manager
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Jun 2015 - Jul 2016
Care Manager for a caseload of up to 100 elders, aged 60-101. Clients had varying needs, including memory care, physical illness, and occasional hospice placement. Responsible for assessing client and client family's needs in order to best serve client with the goal of keeping client in the home. Developed, coordinated, and followed up on a service plan based on such assessment. Connected family with services and resources in the community to meet specific needs. Maintained relationships with community services and vendors to establish rapport to benefit client. Maintained accurate and up-to-date consumer files and progress notes. In this position, I achieved the goal of working with the total person by developing an ongoing helping relationship with the client and their informal supports. Show less
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COPE COMMUNITY SERVICES, INC.
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United States
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Mental Health Care
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1 - 100 Employee
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Case Manager
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Feb 2014 - Sep 2014
Provided and coordinated care of all Title-XIX covered services including: case management, crisis intervention, counseling, psychiatric services, medication management and outreach. Responsible for clinical oversight of client needs and care. Worked closely with Adult Recovery Team members as well as assisting with assessment, and service planning. Coordinated and ran group sessions including: meditation, mindfulness, women’s group, and grief and loss. Provided and coordinated care of all Title-XIX covered services including: case management, crisis intervention, counseling, psychiatric services, medication management and outreach. Responsible for clinical oversight of client needs and care. Worked closely with Adult Recovery Team members as well as assisting with assessment, and service planning. Coordinated and ran group sessions including: meditation, mindfulness, women’s group, and grief and loss.
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Care Coordinator
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Jan 2012 - Dec 2013
Coordinated care between doctors, pharmacy, family members, and other hired caregivers. Solely responsible for medication management, doctor appointments, and maintaining medical records.
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Caregiver
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Jan 2006 - Dec 2011
Solely responsible for care of senior living with dementia, and assorted health concerns. Met medical and physical needs: acted as liaison between doctors, in charge of medication management, kept and maintained medical history and records, met and maintained nutrition and diet needs, cooked meals. Met psycho-social needs: acted as a companion, scheduled out of the house activities, as well as assisting with other activities of daily living. Performed household tasks including cleaning, shopping, errands, and transportation. Show less
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Education
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2009 - 2013
University of Arizona
Bachelor of Arts (BA), Psychology
Community
