Experience

Carter Credit Union
• Financial Services
• 1 - 100 Employee
• Member Service Officer

  • Jul 2020 - Present


Customer Engineering Services

• United States
• Printing Services
• 200 - 300 Employee

• Value Added Service Rep

  • Jan 2020 - Jul 2020

  Engage with and assist in the marketing needs of Photo Lab. Updating any and all new ad materials and displays within the photo department. Assist in training of the lab employees on the printers and assembly of the products. Travel daily to various locations and recording each for accuracy.



First Guaranty Bank

• United States
• Banking
• 200 - 300 Employee

• Cash Management Specialist

  • Apr 2019 - Jan 2020

  Bossier City, LA

• Universal Banker-Floater

  • Feb 2017 - Apr 2019

  North Louisiana Verify contents of teller drawer daily and as currency is put in and taken out of the drawer. Cash checks, process deposits, and exchange currency Greet customer and assist with account questions and maintenance. Open/Close accounts (DDA, SAV, CD, IRA, etc.) Discuss the various options with new and existing customers to ensure we find the products that meet their needs. Verify customers through OFAC and log any needed though CTR to ensure security.



Boomtown Bossier City

• Entertainment Providers
• 100 - 200 Employee

• Main Banker

  • Jan 2016 - Feb 2017

  Bossier City, LA Cashed out employee tips and worked with slot technicians to pay out jackpots. Exchanged paper currency for playing chips and coin money. Resolved guest complaints quickly, effectively and tactfully. Maintained friendly and professional customer interactions. Organized, stocked and maintained the teller window area. Compiled financial reports pertaining to cash receipts. Redeem markers for guests with lines of credit with the casino. Perform exchanges of paperwork for… Show more Cashed out employee tips and worked with slot technicians to pay out jackpots. Exchanged paper currency for playing chips and coin money. Resolved guest complaints quickly, effectively and tactfully. Maintained friendly and professional customer interactions. Organized, stocked and maintained the teller window area. Compiled financial reports pertaining to cash receipts. Redeem markers for guests with lines of credit with the casino. Perform exchanges of paperwork for currency for the front line windows. Verify bundles of currency Show less



Rotolo's

• United States
• Restaurants
• 1 - 100 Employee

• Manager

  • Jul 2015 - Jan 2016

  North Market Location Correctly calculated inventory and ordered appropriate supplies. Spoke with patrons to ensure satisfaction with food and service Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices. Train, coach and mentor staff to ensure smooth adoption of new program. Hired and train staff. Daily reports and bank deposits



Q auto

• Belgium
• Individual and Family Services

• Product Specialist

  • Dec 2014 - Jul 2015

  Jacksonville, Florida Area • Contacting and communicating with customers to identify needs • Greet customers upon arrival • Present customers different vehicles models and give product information • Show customers vehicles on lot and know inventory • Build rapport with customers to build a base of referrals to establish customer network • Introduce customers to sales/finance manager when customer is ready to move forward with purchase • Identify product quality points and craftsmanship and inform… Show more • Contacting and communicating with customers to identify needs • Greet customers upon arrival • Present customers different vehicles models and give product information • Show customers vehicles on lot and know inventory • Build rapport with customers to build a base of referrals to establish customer network • Introduce customers to sales/finance manager when customer is ready to move forward with purchase • Identify product quality points and craftsmanship and inform customers of incentives Show less



Wireless For You

• United States
• Consumer Electronics
• 1 - 100 Employee

• Operations Specialist

  • Jul 2013 - Dec 2014

  • Reconciliation for 5 stores (bill pay, trades, activations/deactivations) • Ensure products were received and paid correctly • Collection letters and calls • Organized weekly sales for the company to track product success and associate productivity • Key holder • Greeted and built trust with customers entering • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions • Worked as a team member performing cashier… Show more • Reconciliation for 5 stores (bill pay, trades, activations/deactivations) • Ensure products were received and paid correctly • Collection letters and calls • Organized weekly sales for the company to track product success and associate productivity • Key holder • Greeted and built trust with customers entering • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions • Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service • Maintained cleanliness and presentation of stock room and production floor Show less



Best Buy

• Retail
• 700 & Above Employee

• Wireless Sales Associate

  • Oct 2010 - Jun 2013

  • Organized weekly sales reports for the sales department to track product success • Key holder • Greeted customers entering the store to ascertain what each customer wanted or needed • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions • Computed accurate sales prices for purchase transactions • Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer… Show more • Organized weekly sales reports for the sales department to track product success • Key holder • Greeted customers entering the store to ascertain what each customer wanted or needed • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions • Computed accurate sales prices for purchase transactions • Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service • Maintained cleanliness and presentation of stock room and production floor Show less