Master Production Scheduler

• Mar 2012 - Present

Marketing/Customer Care

• Mar 2012 - Nov 2022

Market Research Analyst Design new product materials used by senior management in presentations to existing and potential clients Responsible for all updates to our company website such as any new products being offered and any informational news beneficial to our clientsQuality Assurance Control Specialist Conduct daily tests to ensure the labels printed on our supplemental products are accurate to what is displayed on our company website.Customer Care Specialist Providing effective and correct answers and orders to a range of customer inquiries while showcasing the Vital Nutrients brand through first call resolutions Willing to help co-workers and take ownership of escalated issues Show less

Master Production Scheduler

• Mar 2012 - Nov 2022

Copy Center Expert

• Jul 2003 - Mar 2012

Copy Center Expert 2010 – 2012 Managed all sales and projects were completed in a timely manner Developed and trained new hires within the copy center Created a new training module for new hires to be more effective within their first days of being in the Copy Center Monitored the profit and loss margins Communicate with BEST customers about current offers while keeping rapport Customer Service Lead 2009 – 2010 Oversaw front end operations of the store Resolved escalated customer concerns and promoted excellent customer service Collaborated with other departments within the store to ensure excellent quality of service Copy Center Associate/Sales 2003 -2009 Show less