Experience

Mid-Atlantic Permanente Medical Group | Kaiser Permanente

• United States
• Medical Practices
• 500 - 600 Employee

• Quality Improvement

  • Nov 2018 - Present



Capital Integrative Health

• United States
• Medical Practices
• 1 - 100 Employee

• Care Coordination Manager

  • Dec 2017 - Nov 2018

  This position allowed me to take lead of the care coordination team by hiring, training, and supervising staff, to assist practice administrator on cost containment and streamlining care, and take lead on increasing patient load, referral management, improving processes by means of research and the collection of healthcare data. I work to identify where there are leaks in care and analyze patient experience to produce improvements. I make use of health care financial techniques in check reconciliation, billing and auditing.I also continue to take lead on special projects, care integration and management techniques. Show less

• Care Coordinator

  • Dec 2016 - Dec 2017

  Assisted patients with billing, insurance, and navigating through their health care. Applied cost containment strategies and assisted the practice administrator in improving processes. Demonstrated teamwork and integration, as well as leadership and knowledge on health policy. I also took the lead on a variety of projects including portals and training incentives. I completed data entry and statistics so that I could streamline care within the practice.



Wesley Housing

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Youth Coordinator

  • Feb 2016 - Nov 2016

  I also had time to explore my interest in community-based public service by volunteering for an organization called Wesley Housing Development Corporation where I mentor children from low-income families. I also had time to explore my interest in community-based public service by volunteering for an organization called Wesley Housing Development Corporation where I mentor children from low-income families.



RiverRidge Rehabilitation

• CNA

  • Mar 2014 - Jun 2015



University of New England

• United States
• Higher Education
• 700 & Above Employee

• Student Affairs

  • May 2013 - Aug 2013