Erin Monahan
Front Desk Attendant at Hotel Blackhawk- Claim this Profile
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Bio
Credentials
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Travel, Tourism, and Hospitality
-Apr, 2010- Oct, 2024 -
Foundations of Interpretation
-May, 2009- Oct, 2024
Experience
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Hotel Blackhawk
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United States
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Hospitality
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1 - 100 Employee
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Front Desk Attendant
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Oct 2021 - Present
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Courtyard by Marriott
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United States
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Hospitality
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1 - 100 Employee
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Front Office Supervisor
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Jul 2016 - Present
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Creation Entertainment
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Entertainment Providers
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1 - 100 Employee
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Independent Contractor
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Apr 2016 - Present
Assist with various roles during the convention weekend. I help with set up, line management for autograph and photo op sessions, and break down. I am most beneficial at registration where I efficiently greet guests, assist with purchases, and provide them with all the information they need in order to have a fun-filled weekend. Assist with various roles during the convention weekend. I help with set up, line management for autograph and photo op sessions, and break down. I am most beneficial at registration where I efficiently greet guests, assist with purchases, and provide them with all the information they need in order to have a fun-filled weekend.
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Destinations Travel
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Netherlands
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Travel Arrangements
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Independent Travel Agent
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Aug 2010 - Jul 2013
Booked domestic and international travel (airline/hotel/rail/car rental) to London, Paris, South Korea, and various cities in the United States such as Tampa Bay, Orlando, and New York City. Continuously researched destinations and tour companies to keep up to date with products, services, policies and procedures. Lastly, efficiently handled guests and their queries. Booked domestic and international travel (airline/hotel/rail/car rental) to London, Paris, South Korea, and various cities in the United States such as Tampa Bay, Orlando, and New York City. Continuously researched destinations and tour companies to keep up to date with products, services, policies and procedures. Lastly, efficiently handled guests and their queries.
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Dublin Tourism
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Travel Arrangements
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1 - 100 Employee
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Summer Internship
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Jun 2009 - Sep 2009
Worked for Dublin Tourism, specifically at Malahide Castle as tour guide, receptionist, and information officer. Greeted visitors, assisted with visitor queries, ticket sales, and retail sales. Conducted tours throughout the castle and answered questions regarding the castle’s history. Worked for Dublin Tourism, specifically at Malahide Castle as tour guide, receptionist, and information officer. Greeted visitors, assisted with visitor queries, ticket sales, and retail sales. Conducted tours throughout the castle and answered questions regarding the castle’s history.
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Education
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New York University
Master's Degree, Tourism Management -
Western Illinois University
Bachelor's degree, Recreation, Park, and Tourism Administration