Experience

Deschutes Public Library
• United States
• Libraries
• 1 - 100 Employee
• Public Services Specialist

  • Dec 2021 - Present


Moda Health

• United States
• Insurance
• 1 - 100 Employee

• Medical Claims Support

  • Aug 2020 - Oct 2021

  Performed complex claim adjustments within the system while interpreting coding & understanding medical terminology in relation to diagnosis & procedures and applying excellent customer service via phone call as needed to complete an adjustment or other support workReviewed, analyzed, & resolved claim issues including investigation for the need of further review while maintaining a balanced performance in areas of production & quality and releasing claims & adjustments per company standards.Programs used included: FACETS, Content Manager, Benefit Tracker, and Microsoft suite of products.Performed all job functions with a high degree of discretion and confidentiality in compliance with federal, state, and departmental confidentiality guidelines. Show less

• Medical Claims Processor

  • Oct 2019 - Aug 2020

  Proficient processing of Medical, Hospital & Vision Claims using Facets, Content Manager, Word, and Excel. Responsible for processing special handling claims: OEBB Obesity & OEBB Infertility claims (6/12/20) Supporting other areas including XC Claims, Data Entry, and special projects as needed.



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• General Merchandise Support

  • Oct 2019 - Nov 2019

  (Seasonal) General Merchandising Support. Assist in the unloading of delivered merchandise and prepare items for the sales floor. Additionally, pull items from back stock for placement on the sales floor and return overstock items to warehouse stock. (Seasonal) General Merchandising Support. Assist in the unloading of delivered merchandise and prepare items for the sales floor. Additionally, pull items from back stock for placement on the sales floor and return overstock items to warehouse stock.



Professor Flotsam's Miscellanea & Trinkets

• Artist/Owner

  • Feb 2013 - May 2019

  Owner-Operator of online resale items, handmade jewelry & accessories, and consignments with emphasis on vintage and pop culture items. Owner-Operator of online resale items, handmade jewelry & accessories, and consignments with emphasis on vintage and pop culture items.



Caesars Entertainment Corporation

• Pit Clerk/Payroll Clerk (Administrative Support)

  • Feb 2007 - Feb 2008

  Provided administrative support to Table Games Department, both on the gaming floor, the cage (internal bank), and for Table Games Managers & Supervisors. Duties included data entry, filing, answering phones, customer service, and assistive clerical duties for Table Games floor managers and supervisors. Additional job functions: Training new employees on computer systems and procedures, weekly scheduling of 15 pit clerks, payroll entry and verification for 600 Table Games employees, and FMLA maintenance and processing for the Table Games department.Accomplishments: wrote and designed a new Pit Clerk training manual for all pit clerk procedures and table games computer systems. Show less

• Internal Communications Coordinator (Human Resources)

  • Aug 2005 - Feb 2007

  Properties: Rio, Bally’s, & Paris Hotels & CasinosDesigned, printed, and distributed (print & email) a monthly employee newsletter and a tr-weekly informational newsletter for supervisors and managers. Produced, updated, printed, and posted employee information for back of house and departmental bulletin boards and maintained back of house internal employee informational television system.Additional job functions: Coordinated and set-up employee events and internal volunteer program including flyer and poster design and creation. Assisted Communication Manager and Human Resource department with annual company employee survey, front desk employee questions, and new hire processing. Accomplishments: Designed and created a pocket-sized guide featuring ALL dining, entertainment, and special event information for all the Caesars Entertainment Las Vegas Properties to be used by front of house employees at Rio, Bally’s & Paris to facilitate a better customer experience. The pocket guide was adopted and used by all other Las Vegas Caesars properties. Show less