Experience

CRS Temporary Housing

• United States
• Insurance
• 100 - 200 Employee

• Customer Claim Specialist

  • Feb 2021 - Present



Indeed

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Hiring Solutions Specialist

  • Jan 2020 - Feb 2021



Gruber Companies

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Director of Contract Support Operations Team Lead

  • Jun 2012 - May 2018

  Balanced the needs of multiple customers simultaneously in a fast-paced environment Efficiently managed a customer service team of 10+ while executing 70+ inbound/outbound calls daily Collaborated with cross-functional teams to draft and execute project schedules and plans Provided an exemplary level of service to over 300+ clients to both maintain and extend the relationship for future business opportunities Remedied customer challenges through relevant solutions in a timely manner which would maximize profit while minimizing losses Show less