Experience

Glandore Estate Wines

• Real Estate
• 1 - 100 Employee

• Cellar Door Supervisor

  • Oct 2020 - Present



Orica

• Australia
• Mining
• 700 & Above Employee

• Customer Service Associate

  • Nov 2018 - Oct 2020

  I maintain an extensive portfolio of customers, most of which are mining organisations and operations based in Western Australia. I assist customers with the purchase and transport of explosives and other dangerous goods that are indispensable to their sites production. To manage these accounts efficiently I work closely with internal contacts and stakeholders to ensure the prompt and accurate supply of product. I enjoy this work because new challenges arise often and I enjoy finding creative solutions for our customers.



Glandore Estate Wines

• Real Estate
• 1 - 100 Employee

• PR and Marketing Manager

  • Mar 2017 - Feb 2019

  I collaborated with our team and broader stakeholders to ensure we met all targets and set objectives in our communication plan as an organisation. At Glandore Estate Wines we strived to be unique in our industry. I worked to organise fun and engaging events for our visiting Club Members and guests to the Hunter Valley. I enjoyed promoting these on Social Media and through other digital chanels like newsletters and outbound phone marketing. As a representative for the brand, I attended and co-hosted Glandore Estate Wines events, dinners, tours and tastings.



SoSocialOnline.com

• Social Media Intern

  • Aug 2018 - Nov 2018

  I interned for SoSocial as a Social Media Intern for accounts privately associated with the company. My field of expertise is; Hospitality, Travel, and Tourism (specially; Beer, Wine, Spirits, Accomodation and Entertainment). The clients all operated within these fields. I interned for SoSocial as a Social Media Intern for accounts privately associated with the company. My field of expertise is; Hospitality, Travel, and Tourism (specially; Beer, Wine, Spirits, Accomodation and Entertainment). The clients all operated within these fields.



The Pourhouse - Craft Beer Bar

• Australia
• Hospitality

• Bar Supervisor/ Customer Service

  • Jul 2013 - Oct 2018

  In this role I ensured the patrons of this establishment received responsible service of alcohol and learnt about the brewing companies and beers available while visiting. In this role I ensured the patrons of this establishment received responsible service of alcohol and learnt about the brewing companies and beers available while visiting.



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Relations Officer

  • Aug 2016 - Mar 2017



Mr Gadget

• Customer Service Manager

  • Jun 2015 - Aug 2016