Experience

Girls With Impact

• Education Administration Programs
• 1 - 100 Employee

• Facilitator and Coach

  • Dec 2022 - Present

  The nation’s leading Business & Leadership program for young women and girls. Facilitate and coach young women and girls in a 10 week Business Academy/Mini-MBA Program teaching them entrepreneurship skills. The Academy assists women and girls to turn their passion into a business, non-profit or project and equipping them with the skills, knowledge and confidence to become the leaders, entrepreneurs and innovators of tomorrow. The nation’s leading Business & Leadership program for young women and girls. Facilitate and coach young women and girls in a 10 week Business Academy/Mini-MBA Program teaching them entrepreneurship skills. The Academy assists women and girls to turn their passion into a business, non-profit or project and equipping them with the skills, knowledge and confidence to become the leaders, entrepreneurs and innovators of tomorrow.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Human Resources Specialist, Performance Management

  • Apr 2021 - Oct 2022

• Amazon Disability Leave Services, Human Resources Specialist

  • Jul 2020 - Apr 2021

• Senior Human Resource Specialist, Performance Management

  • Apr 2019 - Jul 2020

• Career Ambassador, Performance Management/Human Resources

  • Sep 2016 - Dec 2019

• Amazon Advertising, Account Manager

  • Nov 2015 - Sep 2016

  Account and Campaign Management of complex branding and eCommerce Advertiser Campaigns of top Fortune 500 companies. Work across various teams internally and externally.



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Custom Solutions Project Manager, Microsoft Advertising

  • Apr 2011 - Jun 2012

  Implemented complex, high end, high revenue producing Custom Solutions for top Strategic Accounts. Worked with Account Team, Internal technical teams, Custom Solutions team and Client directly to project manage all complicated technical aspects, creative implementations, from start to finish as well as ongoing management, performance, optimization and upselling opportunities.

• Senior Account Manager, Microsoft Advertising

  • Nov 2005 - Apr 2011

  Account Management of online advertising campaigns and responsible for up selling and cross selling for top Strategic and Emerging Accounts. Increased revenue on top accounts by over 100%+. Won multiple awards for performance and customer satisfaction. Responded and won RFP’s on an ongoing basis and worked with client on ad delivery/billing/invoicing, provided up selling suggestions and optimizations, and obtained high Customer Satisfaction. Contributed in addition to role-National Senior Lead; Planned and led team meetings as Senior Account Manager, provided leadership (Career, day to day tasks, mentoring, “Buddy” to new hires), tool and process improvement committees.



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Global Sales Account Manager

  • Mar 2002 - Jul 2005

  Responsible for Account Management and Sales growth of all voice and data products for a leading financial client. Responsible for sales over $100 million annually and on-going relationship with customer. Managed complex customer relationships with various subsidiaries-primary contact for ongoing issues. Responsible for Account Management and Sales growth of all voice and data products for a leading financial client. Responsible for sales over $100 million annually and on-going relationship with customer. Managed complex customer relationships with various subsidiaries-primary contact for ongoing issues.



DoDots Inc.

• Palo Alto, California

• Business Development Manager

  • Mar 2001 - Mar 2002

  Responsible for growing current partnerships, bringing in new business and for creating the business development process for the SoftBank Capital funded start-up Internet Company. Sold through resistance from unproven software in market place. Negotiated and closed difficult contracts-worked closely with legal team to solidify Terms & Conditions. Responsible for growing current partnerships, bringing in new business and for creating the business development process for the SoftBank Capital funded start-up Internet Company. Sold through resistance from unproven software in market place. Negotiated and closed difficult contracts-worked closely with legal team to solidify Terms & Conditions.



Excite@Home

• Technology, Information and Internet

• Sales Executive

  • Oct 1999 - Mar 2001

  Responsible for selling Internet access (T1, DS3) to businesses and ongoing account management. Developed and maintained VAR (Value Added Reseller) Program for 3rd party businesses. Achieved over 100% sales goal target and Top Sales Executive quarter over quarter.

• Customer Retention Coordinator

  • Oct 1998 - Oct 1999

  Responsible for managing customer issues, trouble tickets, billing credits, maintaining customer satisfaction. Built customer relationships to not only retain but to grow business. Held monthly internal management meetings with Sales Manager, Implementation Manager, Billing Manager, Customer Service Manager to address customer issues, resolution & client billing discrepancies



Massachusetts General Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Social Worker, LICSW

  • Dec 1994 - Aug 1998

  Responsible for working with Medical team (physicians, nurses, physical therapists etc.) and patients to provide clinical education, assessments, program development and implementation, and counseling. Provided mental health and concrete support services to patients in various areas including Oncology, Burn Unit, Emergency Room, Surgery, Pediatric, NICU, Obstetrics, Mental Health, Orthopedics, Operating Room, ICU Responsible for working with Medical team (physicians, nurses, physical therapists etc.) and patients to provide clinical education, assessments, program development and implementation, and counseling. Provided mental health and concrete support services to patients in various areas including Oncology, Burn Unit, Emergency Room, Surgery, Pediatric, NICU, Obstetrics, Mental Health, Orthopedics, Operating Room, ICU



Culver City School, Veteran Affairs Hospital LA, Everett MA Counseling Service, Beth Israel Hospital

• Los Angeles, Boston

• Counseling and Coaching 1:1 and Groups

  • Jan 1992 - Jan 1994

  Provided counseling and coaching in individual and group settings. Assisted in professional and career coaching, mental health counseling, family counseling, assistance in change of life circumstances and events. Provided counseling and coaching in individual and group settings. Assisted in professional and career coaching, mental health counseling, family counseling, assistance in change of life circumstances and events.