Experience

Blue Mantis

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Cloud Systems Administrator

  • Jan 2019 - Present

  *Developed and rolled out standardized and documented approach to tag management, reservation management and cost optimization *Create custom dashboards to visualize real-time costs, historic trends and cost allocation *Analyze cloud cost, inventory, services and usage and identify areas for cost improvement *Deliver actionable recommendations to help Clients reduce cloud expenses by an average of 30% *Manage remediation efforts and track associated savings *Build cloud migration cost estimates to project future spend *Research new cloud services and features and advise Clients of benefits that will maximize performance while reducing costs. *Maintain subject matter expertise on cloud licensing and billing models Show less



SilverCloud

• United States
• Banking
• 1 - 100 Employee

• SaaS Project Manager

  • Oct 2018 - Jan 2019



Blue Mantis

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• • Jan 2017 - Oct 2018

  Manages programs that focus on growing divisional revenue, optimizing budget, and solving next generation business problems:*Owns and drives results in support of AWS and Microsoft Cloud initiatives *Leads and conducts negotiations with senior-level staff related to cloud strategy, budget and logistics*Governs cloud expenses including utilization reporting, forecasting and chargeback*Analyzes data and makes recommendations for budget optimization *Leads go to market strategy initiatives in collaboration with executive leadership and cross functional participants*Audits results of programs and directs change to improve processes and efficiency *Drives the negotiation and financial conditions of strategic vendor contracts *2017 Managed Services Employee of the Year Show less

• • Apr 2014 - Feb 2017

  *Led the requirements gathering, development and launch of a custom-built subscription management application on time and under budget*Negotiated for, implemented and managed tight controls on SaaS expenses, saving the department 25% *Performed research on vendor capabilities and market demand to select best of breed SaaS partners*Identified functional problems within business operations using tools such as Power BI and SQL Data Warehouse *Co-developed and launched knowledge management program, resulting in 20% higher first level resolution *Documented and led training and performed monthly audits to ensure performance was within acceptable limits *2015 Employee of the year Show less

• • Apr 2012 - Mar 2014

  *Documented contract scope, assumptions and limitations in line with stated requirements to reduce risk*Collaborated with internal, client and vendor legal departments to negotiate contract terms and conditions*Entered Managed Services contracts into contract management system and managed the renewal process*Maintained accurate entitlements and inventory as clients added, removed or changed services *Reconciled quarterly to ensure alignment between SaaS licenses purchased, utilized and billed Show less

• • May 2010 - Apr 2012

  *Simultaneously managed multiple client-facing projects and internal initiatives *Directed and controlled the tasks of project team*Managed client expectations throughout the project lifecycle *Optimized the change control process, reducing defects and the drift between services implemented and billed *Developed, iterated and trained stakeholders on policies and procedures*Analyzed business operations, proposed and rolled out process improvement

• • Jun 2008 - Apr 2010

  *Increased team efficiency by streamlining and documenting procedures*Created and analyzed strategic, forecasting and performance reports*Managed vendor relationships; reviewed and validated invoices, performed utilization reporting*Performed unplanned work / special projects, including executive reports*Performed accurate billings of project services *Employee of the Month, April 2010



Redhook Ale Brewery

• Food and Beverage Services
• 1 - 100 Employee

• Waitstaff, Event Staff, Logistic Coordinator

  • Mar 2003 - May 2008

  *Served restaurant patrons and worked special events including functions, concerts and catered affairs *Managed bar inventory *Led educational tours of the production facility *Maintained production facility daily inventory control for raw materials and finished goods. Assisted in shipping assignments. Managed accounts receivable *Served restaurant patrons and worked special events including functions, concerts and catered affairs *Managed bar inventory *Led educational tours of the production facility *Maintained production facility daily inventory control for raw materials and finished goods. Assisted in shipping assignments. Managed accounts receivable



Southern Glazer's Wine & Spirits

• United States
• Beverage Manufacturing
• 700 & Above Employee

• Excel Division Sales Rep

  • Mar 2006 - Sep 2007

  *Developed account base and significantly increased sales & company’s presence within my territory *Set up and executed promotional events, wine dinners, staff training *Developed account base and significantly increased sales & company’s presence within my territory *Set up and executed promotional events, wine dinners, staff training