Administrative Assistant

• Dec 2021 - Present

Administrative Assistant

• Jul 2021 - Dec 2021

Client Care Associate

• Jan 2020 - Mar 2020

• Built positive and professional client relationships by interacting with clients on a daily basis and prioritizing multiple requests that recognized client individuality, ultimately ensuring exceptional client care and satisfaction. • Quickly adapted to and became familiar with the industry by researching material and making use of interpersonal skills to communicate with coworkers and managers to improve knowledge and become proficient in Glow’s services and products resulting in… Show more • Built positive and professional client relationships by interacting with clients on a daily basis and prioritizing multiple requests that recognized client individuality, ultimately ensuring exceptional client care and satisfaction. • Quickly adapted to and became familiar with the industry by researching material and making use of interpersonal skills to communicate with coworkers and managers to improve knowledge and become proficient in Glow’s services and products resulting in meaningful client interactions and an increase in sales. • Organized and prepared 50 – 80 client files daily, while upholding personal integrity and maintaining client confidentiality. Show less • Built positive and professional client relationships by interacting with clients on a daily basis and prioritizing multiple requests that recognized client individuality, ultimately ensuring exceptional client care and satisfaction. • Quickly adapted to and became familiar with the industry by researching material and making use of interpersonal skills to communicate with coworkers and managers to improve knowledge and become proficient in Glow’s services and products resulting in… Show more • Built positive and professional client relationships by interacting with clients on a daily basis and prioritizing multiple requests that recognized client individuality, ultimately ensuring exceptional client care and satisfaction. • Quickly adapted to and became familiar with the industry by researching material and making use of interpersonal skills to communicate with coworkers and managers to improve knowledge and become proficient in Glow’s services and products resulting in meaningful client interactions and an increase in sales. • Organized and prepared 50 – 80 client files daily, while upholding personal integrity and maintaining client confidentiality. Show less

Sales Associate

• Aug 2019 - Mar 2020

• Educated customers on the Adidas brand and products to incite excitement about the company’s mission and values and to elevate the people experience. • Assisted 60 – 100 customers on a daily basis by paying attention to and listening for individual details about each customer, ultimately creating positive and meaningful customer interactions. • Collaborated with coworkers and managers as a team to successfully achieve the store’s daily and monthly sales goals and Terry Fox donation… Show more • Educated customers on the Adidas brand and products to incite excitement about the company’s mission and values and to elevate the people experience. • Assisted 60 – 100 customers on a daily basis by paying attention to and listening for individual details about each customer, ultimately creating positive and meaningful customer interactions. • Collaborated with coworkers and managers as a team to successfully achieve the store’s daily and monthly sales goals and Terry Fox donation goals by providing customers with new product, best-selling items, and sale items. Show less • Educated customers on the Adidas brand and products to incite excitement about the company’s mission and values and to elevate the people experience. • Assisted 60 – 100 customers on a daily basis by paying attention to and listening for individual details about each customer, ultimately creating positive and meaningful customer interactions. • Collaborated with coworkers and managers as a team to successfully achieve the store’s daily and monthly sales goals and Terry Fox donation… Show more • Educated customers on the Adidas brand and products to incite excitement about the company’s mission and values and to elevate the people experience. • Assisted 60 – 100 customers on a daily basis by paying attention to and listening for individual details about each customer, ultimately creating positive and meaningful customer interactions. • Collaborated with coworkers and managers as a team to successfully achieve the store’s daily and monthly sales goals and Terry Fox donation goals by providing customers with new product, best-selling items, and sale items. Show less

Server

• Sep 2018 - Jun 2019

• Trained new hires by teaching them how to perform tasks, interact with customers, and use company systems and software. • Delegated tasks to coworkers within a fast-paced and high-volume environment, achieving prompt and attentive service and creating a positive customer experience. • Influenced customers to purchase additional food and drinks by upselling and promoting weekly deals and specials. • Trained new hires by teaching them how to perform tasks, interact with customers, and use company systems and software. • Delegated tasks to coworkers within a fast-paced and high-volume environment, achieving prompt and attentive service and creating a positive customer experience. • Influenced customers to purchase additional food and drinks by upselling and promoting weekly deals and specials.

Physiotherapist Assistant

• Sep 2017 - Mar 2018

• Planned, with the physiotherapist, the best course of action when providing treatments for clients based on their personal conditions. • Designed individualized exercise regimens for clients with specific conditions. • Guided clients through therapeutic exercise through demonstration and instruction. • Planned, with the physiotherapist, the best course of action when providing treatments for clients based on their personal conditions. • Designed individualized exercise regimens for clients with specific conditions. • Guided clients through therapeutic exercise through demonstration and instruction.

Receptionist

• Jun 2016 - Aug 2017

• Managed the client care area by multi-tasking between taking phone calls, scheduling meetings, interacting with clients, and taking care of complaints. • Resolved client complaints and conflicts by listening to their concerns and providing them with necessary information and services to maintain client satisfaction. • Coordinated meetings between clients and trainers, sales associates, and/or managers while accommodating for various busy schedules. • Managed the client care area by multi-tasking between taking phone calls, scheduling meetings, interacting with clients, and taking care of complaints. • Resolved client complaints and conflicts by listening to their concerns and providing them with necessary information and services to maintain client satisfaction. • Coordinated meetings between clients and trainers, sales associates, and/or managers while accommodating for various busy schedules.