Talent Acquisition Recruiter

• Dec 2020 - Present

Medical department manager

• Sep 2014 - Feb 2020

• Promoted within a 12-month timeframe for restructuring the medical department to make it more efficient and work more cohesively with the other departments • Handled increasing number of clients, oversaw the opening of 12 new residential group homes and processed the intake of 55 new clients • Supervise all medical department personnel including MDs, RNs, LPNs, medication technicians, medical receptionist, department aides and medical drivers • Conducted interviews, new hire orientation, training, scheduling, annual performance reviews, and disciplinary actions • Responsible for the medical management of over 150 residential clients with various disabilities including but not limited to traumatic brain injury, spinal cord injury, developmental disabilities and various Acute/Chronic Neurological conditions • Primary contact for all medical related information to ensure client safety and continuity of care between all company directors, therapists, and residential managers • Responsible for reviewing daily incident reports and deciding how to best delegate follow-up actions in a timely manner, including State DDD services, compliance, nurse assessments, doctor visits, etc • Maintain that all medical care and documentation remains in compliance with state and federal laws and regulations including annual state licensing audits • Attend weekly executive team meetings to set goals and discuss cross-department information • Attend pre-placement meetings to assess potential clients for residential/program placement based on medical history and current care plan • Attend all client ISP/IHP meetings to ensure that all client medical needs are continually being met and to suggest changes when necessary • Follow up with hospitals when clients are admitted and assist with discharges Show less

Medical Care Coordinator

• Sep 2014 - Sep 2015

• Scheduled all medical appointments and transportation for over 110 residential clients. • Send out a daily email to all departments to relay all updated medical information. • Participate in weekly rehab meetings with all other departments. • Liaison between the medical department, rehabilitation and day program departments, residential department, transportation department, and compliance department • Review all documentation from medical appointments and send to appropriate group home manager. • Worked closely with all case managers and DDD support coordinators • Maintained effective and professional communication clients and families. • Communicated appropriately with clients about their medical needs. • Updated medication sheets Show less

assistant

• Oct 2008 - Sep 2014

• Served as the primary point of contact for new and existing patients, insurance companies and lawyers • Conducted new patient interviews and prepared comprehensive medical histories • Obtained diagnostic and pharmaceutical pre-authorizations through insurance companies to ensure appropriate coverage requirements were met • Managed incoming calls and prioritized call back schedule based on client needs and urgency • Collaborated with local area sports team personnel to understand patient needs and accommodate urgent requests • Supported secondary billing process and researched patient collections issues seeing problems through to resolution • Researched and prepared doctor’s travel arrangements and coordinated speaking engagements as needed • Facilitate on-site meetings with Pharmaceutical Sales Representatives • Maintained inventory of medication, medical supplies, and office supplies • Coordinated doctor’s on-call hospital schedule Show less

account manager

• Aug 2006 - Oct 2008

• Sold Snapple and affiliated products to new business clients and consistently met or exceeded regional sales goals • Managed existing accounts including reviewing business needs on an ongoing basis • Responsible for building and solidifying client relationships • Served as primary point of contact for sales and operational inquiries, and coordinated all aspects of logistics • Sold Snapple and affiliated products to new business clients and consistently met or exceeded regional sales goals • Managed existing accounts including reviewing business needs on an ongoing basis • Responsible for building and solidifying client relationships • Served as primary point of contact for sales and operational inquiries, and coordinated all aspects of logistics