Office Manager

• Jun 2020 - Present

Administrative Assistant

• Apr 2013 - Jun 2020

Responsible for Inbound customer service and salesInside sales and sales invoicingUse MS Office Suite [Excel, MS Word] to track daily sales for stores and employeesProvide Business to business customer serviceAssist managerial staff in preparing for training staff members and new hiresGenerate memos, emails and reports when appropriateProof-read outgoing memos and emails from management Assume responsibility for maintenance of office equipment, including computers, copy machines and fax machinesMaintain office supplies by checking inventory and order itemsRespond to questions and requests for informationAnswer incoming calls and assume other receptionist duties when neededProcess payroll on a bi-weekly basisCalendar management for bills maintained through Google Calendar Presentation generation on a limited basis [Walkthroughs for management]

Office Assistant

• Jan 2012 - Mar 2013

Provided inbound customer service Scheduled appointments for clients through Google Calendar.Manually/digitally manage and file invoices through in-house filing system and Quickbooks.Created marketing materials with Adobe Creative Suite 5 Provided inbound customer service Scheduled appointments for clients through Google Calendar.Manually/digitally manage and file invoices through in-house filing system and Quickbooks.Created marketing materials with Adobe Creative Suite 5

Customer Service Representative

• Mar 2011 - Dec 2011

Provided inbound customer service and salesResponsible for inside sales and sales invoicingEntered purchase orders into MAS90 accounting softwareManaged and filed customer invoicesMaintained daily back order and open order logManaged the shipping and receiving of productLed weekly Quality Control meetings Created marketing materials with Adobe Illustrator and Photoshop Provided inbound customer service and salesResponsible for inside sales and sales invoicingEntered purchase orders into MAS90 accounting softwareManaged and filed customer invoicesMaintained daily back order and open order logManaged the shipping and receiving of productLed weekly Quality Control meetings Created marketing materials with Adobe Illustrator and Photoshop

Search Evaluator

• Dec 2010 - Mar 2011

Evaluated results of web searches for appropriateness to search input query Evaluated results of web searches for appropriateness to search input query

Sales Associate

• Aug 2009 - Jan 2011

Educated customers on the variety of products and technologies provided by AdidasProcessed shipping and receiving of productHandled inbound customer service and sales callsWorked with team members on sales floor Educated customers on the variety of products and technologies provided by AdidasProcessed shipping and receiving of productHandled inbound customer service and sales callsWorked with team members on sales floor