Experience

Citrus Connection

• United States
• Ground Passenger Transportation
• 1 - 100 Employee

• Director, Transit External Affairs

  • 2015 - Present

  Held multiple Director-Level positions within the Polk County Transit Agency including: Transit Safety and Security, Government and Community Relations, Marketing, and Quality Assurance. ● Responsible for Agency’s $20m budget contributions; manage more than 33 revenue contributors’ contracts, compliance, and quantify results for all 17 separate municipalities in Polk County ● Focus professional efforts on developing and implementing innovative transit and mobility initiatives ● Ensure operational excellence by providing qualitative feedback and direction for all functions of the Agency including: transit service delivery, training, staff development, customer service, budgetary management, operations, and planning ● Manage 185 employees’ performance management through the application of a positive and professional quantitative and qualitative feedback process that supports the County’s 761,931 constituents Show less



Candidate - US House of Representatives

• Field Representitive

  • 2012 - 2015

  Office of Congressman Dennis A. Ross-Lakeland, FL Office of Thomas J. Rooney-Riverview, FL ● Planned, organized, and implemented community outreach initiatives spread over Polk, Hillsborough, Manatee, and Sarasota counties (e.g., town hall meetings, ribbon-cuttings, association meetings, and fairs) that were well attended and delivered on objectives ● Prepared media briefings for Members to disseminate information in most impactful way ● Researched, planned, and directed special projects; highlights include: 1.) “Congressional Classroom" for 15 local high school students to go to the Capitol for a hands-on experience 2.) Congressional Nominations Committee for military academies -- informational days for students to meet our office and build relationships with a member of Congress or Senator ● Acted as a liaison between constituents and federal agencies; directing them to the right source and helping them resolve concerns Show less



Polk County Sherriff's Office

• Law Enforcement
• 1 - 100 Employee

• Deputy Sheriff

  • 2006 - 2011

  ● Certified in Disaster Preparedness, FEMA/NIMS 100, 200, 700 and 900 ● Swiftly and compassionately respond to citizens ‘calls for law enforcement services ● Perform effective crisis negotiations ● Lead thorough, detailed, impartial investigations ● Certified in Disaster Preparedness, FEMA/NIMS 100, 200, 700 and 900 ● Swiftly and compassionately respond to citizens ‘calls for law enforcement services ● Perform effective crisis negotiations ● Lead thorough, detailed, impartial investigations