Erin Hollows
Sales Advocate at Healthy.io- Claim this Profile
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Topline Score
Bio
Credentials
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Interpersonal Communication
LinkedInNov, 2021- Nov, 2024 -
Phone-Based Customer Service
LinkedInNov, 2021- Nov, 2024 -
Creating Positive Conversations with Challenging Customers
LinkedInOct, 2021- Nov, 2024 -
Customer Service Foundations
LinkedInOct, 2021- Nov, 2024 -
Google IT Support Specialization Issuing Organization
CourseraJul, 2020- Nov, 2024
Experience
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Healthy.io
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Israel
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Technology, Information and Internet
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100 - 200 Employee
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Sales Advocate
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Jan 2021 - Present
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AdventHealth
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United States
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Hospitals and Health Care
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700 & Above Employee
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Pre service centralized scheduler
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Feb 2020 - Oct 2020
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LABORDE EYE GROUP HOME OF THE MA
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United States
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Medical Practices
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Front Desk Representative
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Mar 2016 - Feb 2020
Duties include answering phones, patient check in/out, confirming upcoming appointments, scheduling patients, patient triage for physicians and technicians, preparation of charts, patient referrals, and end of day balancing. Duties include answering phones, patient check in/out, confirming upcoming appointments, scheduling patients, patient triage for physicians and technicians, preparation of charts, patient referrals, and end of day balancing.
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DR CHRISTINA SMITH OPTOMETRIST PA
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United States
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Medical Practices
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Front Desk Representative
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Dec 2015 - Mar 2016
Duties include answering phones, patient check in/out, confirming upcoming appointments, scheduling patients, Duties include answering phones, patient check in/out, confirming upcoming appointments, scheduling patients,
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WORCESTER OPHTHALMOLOGY ASSOCIATES, INC
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United States
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Medical Practices
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1 - 100 Employee
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Front Desk Representative
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Aug 2005 - Oct 2015
Time was split between front desk and assisting the billing department. Front desk duties included answering phones, patient check in/out, confirming upcoming appointments, scheduling patients, patient triage for physicians and technicians, verifying insurance, and obtaining referrals. Billing department duties included entering charges/receipts, balancing end of day reports, submitting insurance claims for patient’s visits, working on appeals for denied claims, calling insurance companies to obtain claim status and assisting patients with billing related questions. Show less
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Education
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Quabbin Regional High School
High School Diploma