Erin Higgins
SQL Server Database Developer, DBA at Conterra Networks- Claim this Profile
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Bio
Tony Doria
Erin is one of the most faithful, trustworthy, and hard-working employees I have ever worked with. He never failed to learn from the difficult times in ways that benefited the company long-term. His creativity in developing scripts and stored procedures gave us a robust monitoring and alarm system customized for some very specialized applications. I'm proud to have worked with Erin.
Josh Reeves
Erin and I have worked together for over 4 years. During that time he has been very helpful, efficient, and always given positive results when called on for his area of expertise. His positive and up-beat attitude is contagious and definitely welcome in a business where stress can become the norm. Erin's ability to keep himself organized is a great asset with the many projects he has to continually juggle. Whenever I hear the words "Erin is working on it" I know it will be done efficiently, with quality, and certainly on time. It's great to have someone like Erin on the team and I am happy to provide my recommendation.
Tony Doria
Erin is one of the most faithful, trustworthy, and hard-working employees I have ever worked with. He never failed to learn from the difficult times in ways that benefited the company long-term. His creativity in developing scripts and stored procedures gave us a robust monitoring and alarm system customized for some very specialized applications. I'm proud to have worked with Erin.
Josh Reeves
Erin and I have worked together for over 4 years. During that time he has been very helpful, efficient, and always given positive results when called on for his area of expertise. His positive and up-beat attitude is contagious and definitely welcome in a business where stress can become the norm. Erin's ability to keep himself organized is a great asset with the many projects he has to continually juggle. Whenever I hear the words "Erin is working on it" I know it will be done efficiently, with quality, and certainly on time. It's great to have someone like Erin on the team and I am happy to provide my recommendation.
Tony Doria
Erin is one of the most faithful, trustworthy, and hard-working employees I have ever worked with. He never failed to learn from the difficult times in ways that benefited the company long-term. His creativity in developing scripts and stored procedures gave us a robust monitoring and alarm system customized for some very specialized applications. I'm proud to have worked with Erin.
Josh Reeves
Erin and I have worked together for over 4 years. During that time he has been very helpful, efficient, and always given positive results when called on for his area of expertise. His positive and up-beat attitude is contagious and definitely welcome in a business where stress can become the norm. Erin's ability to keep himself organized is a great asset with the many projects he has to continually juggle. Whenever I hear the words "Erin is working on it" I know it will be done efficiently, with quality, and certainly on time. It's great to have someone like Erin on the team and I am happy to provide my recommendation.
Tony Doria
Erin is one of the most faithful, trustworthy, and hard-working employees I have ever worked with. He never failed to learn from the difficult times in ways that benefited the company long-term. His creativity in developing scripts and stored procedures gave us a robust monitoring and alarm system customized for some very specialized applications. I'm proud to have worked with Erin.
Josh Reeves
Erin and I have worked together for over 4 years. During that time he has been very helpful, efficient, and always given positive results when called on for his area of expertise. His positive and up-beat attitude is contagious and definitely welcome in a business where stress can become the norm. Erin's ability to keep himself organized is a great asset with the many projects he has to continually juggle. Whenever I hear the words "Erin is working on it" I know it will be done efficiently, with quality, and certainly on time. It's great to have someone like Erin on the team and I am happy to provide my recommendation.
Credentials
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SiteTracker Certified
SitetrackerFeb, 2020- Oct, 2024
Experience
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Conterra Networks
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United States
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Telecommunications
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200 - 300 Employee
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SQL Server Database Developer, DBA
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Jul 2018 - Present
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Network Communications
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United States
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Telecommunications
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1 - 100 Employee
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SQL Server DBA, Programmer
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Nov 2011 - Present
Management of Microsoft SQL Server 2012/2008 databases for Web-based portal Implementation of SQL Server stored procedures and user-defined functions. Coordinating SQL Server tasks with PHP Scripts to present realtime softswitch statistics (Genband C15 and Taqua Switches) Management of Microsoft SQL Server 2012/2008 databases for Web-based portal Implementation of SQL Server stored procedures and user-defined functions. Coordinating SQL Server tasks with PHP Scripts to present realtime softswitch statistics (Genband C15 and Taqua Switches)
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Centris
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United States
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Outsourcing/Offshoring
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100 - 200 Employee
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Database Administrator
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Apr 2001 - Jan 2014
Manage SQL Server 2005/2008 databases for call processing platform. Manage SQL Server 2005 databases for web-based reporting platform. Manage SQL Server 2005 database for Broadcast Messaging platform. Prolific implementation of SQL Server stored procedures and user-defined functions. Manage SQL Server 2005/2008 databases for call processing platform. Manage SQL Server 2005 databases for web-based reporting platform. Manage SQL Server 2005 database for Broadcast Messaging platform. Prolific implementation of SQL Server stored procedures and user-defined functions.
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Manager, Platform Support
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Oct 1999 - Jan 2014
Troubleshoot technical resolutions to call flow problems. Manage applications, services, and database architecuture key to the call center/contact center environment. Perform heavy development for call flow solutions using SQL Server stored procedures and user-defined functions. Coordinate report writing and implementation on web-based reporting environment. Light ASP and JavaScript development. Heavy SQL Server development using stored procedures and user-defined functions. Troubleshoot technical resolutions to call flow problems. Manage applications, services, and database architecuture key to the call center/contact center environment. Perform heavy development for call flow solutions using SQL Server stored procedures and user-defined functions. Coordinate report writing and implementation on web-based reporting environment. Light ASP and JavaScript development. Heavy SQL Server development using stored procedures and user-defined functions.
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Billing Administrator
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Sep 1997 - Apr 2001
Oversaw implementation of call center billing records (EMI, TBR). Project manager for various data conversion projects using C/C++. Oversaw implementation of call center billing records (EMI, TBR). Project manager for various data conversion projects using C/C++.
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Education
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1991 - 1996
LeTourneau University
Bachelor of Science (B.S.), Mathematics and Computer Science -
1991 - 1995
LeTourneau University
Bachelor of Science (BS), Mathematics and Computer Science
Community
