Experience

Lovesac

• United States
• Retail
• 700 & Above Employee

• Showroom Manager

  • Feb 2017 - Present



Marbles: The Brain Store

• United States
• Retail
• 1 - 100 Employee

• Store Manager

  • Jul 2016 - Feb 2017

  - Oversee daily operations in a friendly and fast paced environment. - Lead a staff of up to 15 with an emphasis on training and product knowledge - Customer interactions required teaching within 30 seconds requiring clear and concise communication as well as teaching team members how to communicate - Oversee daily operations in a friendly and fast paced environment. - Lead a staff of up to 15 with an emphasis on training and product knowledge - Customer interactions required teaching within 30 seconds requiring clear and concise communication as well as teaching team members how to communicate



Swatch Group

• Switzerland
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Store Manager

  • Jul 2014 - Jun 2016

  - Location Closed 2/23/16, Stayed on to help cover low staffed stores - Assisted DM in training of new management, and newly promoted employees within the district - Drive and track company KPIs to goals thru coaching and developing a team of commissioned sales associates - Maintain brand image as the leader in Swiss Quality by constant training in sales process, product knowledge and specialized product repair and maintenance - Build and maintain Client relationships from first time buyers to avid collectors Show less



Build-A-Bear Workshop

• United States
• Retail
• 700 & Above Employee

• Chief Workshop Manager

  • Feb 2007 - Jun 2014

  - Led a team focused on providing an experience while driving sales and in store party bookings. - Talent Coordinator (recruiter) and Market Trainer duties added on to store management functions to assist the District - Promoted to run a top 10 company ranked store in volume and party business - Led a team focused on providing an experience while driving sales and in store party bookings. - Talent Coordinator (recruiter) and Market Trainer duties added on to store management functions to assist the District - Promoted to run a top 10 company ranked store in volume and party business



Sleep Number Corporation

• United States
• Retail
• 700 & Above Employee

• Sales Professional

  • 2005 - Feb 2007

  - Part of a small team focused on clienteling, customer satisfaction and product knowledge - Commissioned Sales - Part of a small team focused on clienteling, customer satisfaction and product knowledge - Commissioned Sales



Things Remembered

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • 2004 - 2005

  - Oversaw daily operations while maintaining customer satisfaction and controlling loss thru product knowledge and training - Learned engraving techniques and machine operation/maintenance - Oversaw daily operations while maintaining customer satisfaction and controlling loss thru product knowledge and training - Learned engraving techniques and machine operation/maintenance



Tranzact

• Greater Los Angeles Area

• District Manager

  • Feb 2003 - Feb 2004

  - Oversaw the operations for 13 locations selling cellular phones and service from within a national big box chain - Worked with vendor representatives to hold monthly training meetings - Company Closed - Oversaw the operations for 13 locations selling cellular phones and service from within a national big box chain - Worked with vendor representatives to hold monthly training meetings - Company Closed