Experience

Epic

• United States
• Software Development
• 700 & Above Employee

• Technical Services Engineer Professional Billing

  • Oct 2020 - Present



HealthPartners

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior IT Consultant Epic PB

  • Jan 2019 - Mar 2020



Nordic Global

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Epic IT Consultant

  • Apr 2018 - Sep 2018



Bluetree Network

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Revenue Cycle Specialist

  • Mar 2017 - Nov 2017

  Bluetree is a network of the world’s most talented Epic experts. We partner with healthcare leaders to make the most out of Epic in a way that’s both refreshing and enduring. Our end game is sharing our knowledge to foster your team’s independence. Bluetree works in three areas: staffing & support, training & development, and strategy & growth. Wherever we start, we find that these three are intimately integrated so we organize our work around you. We learn about your evolving challenges, then tailor our work to help you thrive personally, professionally, and organizationally. Led by Epic veterans with a reputation for solving healthcare’s most complicated challenges, Bluetree is based in Madison, WI, with offices in Denver and New York City. Our BlueLeaves live and work from coast to coast.



Epic

• United States
• Software Development
• 700 & Above Employee

• Technical Services Engineer Professional Billing

  • Jul 2005 - Jan 2016

  • Supported Epic’s healthcare software, ensured system stability and implemented and programmed new features in accordance to changing business policies and government regulations at multiple customer sites.• Worked with R&D, quality assurance, and subject matter experts to design and program software features, enhancements and fixes.• Led the design and programming of custom software modules per customer’s specifications.Certifications: Resolute Professional Billing (2015 NVT)Clarity Data Model - Resolute Professional Billing (2015 NVT)Reporting Workbench (2015 NVT)

• Technical Services Manager

  • Jan 2009 - Jan 2014

  • Managed 10 direct reports and assisted with team goals, staffing, employee retention, and developing new training programs.• Led internal initiatives to increase product sustainability and usability, knowledge management, and develop new software features. • Created and deployed a company-wide escalation process for financial risk software issues at customer sites.