Erin Gullage

Consultant (Remote) at Cambridge Community Center
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Contact Information
us****@****om
(386) 825-5501
Location
Cambridge, Massachusetts, United States, US

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Bio

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Credentials

  • Salesforce Certified Associate
    Salesforce
    May, 2023
    - Nov, 2024
  • Superbadge - Lightning Experience Reports & Dashboards Specialist
    Trailhead by Salesforce
    Jan, 2022
    - Nov, 2024
  • Superbadge - Security Specialist
    Trailhead by Salesforce
    Dec, 2021
    - Nov, 2024

Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Consultant (Remote)
      • Jun 2021 - Present

      Advise administrative staff on best practices to ensure continued productivity and profitabilityCreate documentation and provide continued training to staff to promote business growth

    • Enrollment Manager
      • Oct 2016 - Jun 2021

      Implemented payment software, resulting in a 45% increase of on-time paymentsIncreased client enrollment by 95% for three state contracts through effective marketing techniquesDistributed $250,000 of financial assistance annually; reported to internal and external stakeholders

    • Financial Compliance Coordinator
      • Apr 2003 - Oct 2016

      Increased revenue by 90% in one year through accurate financial tracking and client accountabilityCreated Excel spreadsheet to efficiently track client payment history and statusEnsured state contracts were 100% utilized by proactively promoting the programIncreased organization’s online presence by updating the website and Facebook page

    • United States
    • E-Learning Providers
    • 700 & Above Employee
    • Talent Stacker | Salesforce Career Development Program - Apprenticeship
      • Nov 2021 - Present

      Participate in Admin Build Along — working together to understand our client's needs, implement a top-notch Salesforce instance, and effectively present and train our client. Learning/Understanding/Exploring best practices around Salesforce and broader Salesforce ecosystem. Professional Development topics such as business requirements gathering, solutioning and best practices for implementations. Participate in Admin Build Along — working together to understand our client's needs, implement a top-notch Salesforce instance, and effectively present and train our client. Learning/Understanding/Exploring best practices around Salesforce and broader Salesforce ecosystem. Professional Development topics such as business requirements gathering, solutioning and best practices for implementations.

Education

  • Salesforce Talent Alliance Career Cohorts
    2023 - 2023
  • Clicked
    Deloitte Salesforce Consultant Quest
    2022 - 2022
  • Trailhead by Salesforce
    https://trailblazer.me/id/egulla
    2021 -
  • Fitchburg State College
    Bachelor of Science - BS, Sociology
    1989 - 1993

Community

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