Erin Fjell

Operations Coordinator at Maxim Consulting Group
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Native or bilingual proficiency

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Operations Coordinator
      • Sep 2022 - Present

    • Sales and Marketing Director
      • Apr 2019 - Dec 2021

    • Community Relations Director
      • 2011 - 2021

      Currently responsible for implenting a successful sales and marketing program resulting in increased community occupancy and revenue from 60% to 100% for Independent Living (254 unit) facility. Assisted in launching brand new Assisted Living (74 unit) wing, resulting in 100% occupancy. Developed and implemented comprehensive community outreach campaign in the local community to become leading Independent and Assisted Living facility in East Valley. Conducts tours for interested parties while maintaining relationships with potential and current residents. Assists in resident relocation and admission process for all residents. Develops and implement goals for the Community Relations department. Participates in the design and development of advertising campaigns and marketing materials. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Marketing Liaison
      • 2010 - 2010

      Generates patient referrals and admissions from new referral sources personally created in new sales territory Establish and maintains professional relationships with all referral sources, including physicians, nursing homes, assisted living facilities and hospital personnel using CRM Landed large hospital account never achieved in company history and rare for a smaller hospice Responsible for signing up patients, educating them about company philosophy as well as Medicare guidelines and the signing of all Medicare documents Exceed all growth and development targets and actively establishes and maintains market awareness, acceptance and allegiance throughout the local service area Educates the community about hospice services through in-services, luncheons, and expos Show less

    • United States
    • Individual and Family Services
    • 400 - 500 Employee
    • Business Area Executive/Administrator
      • 2008 - 2010

      Within 10 months promoted to coveted leadership role overseeing all business operations In 3 months in leadership role, doubled revenue and acquired highest sales month in history of ViaQuest Home Care Responsible for budget reports, weekly sales reports as well as weekly marketing reports Also responsible for making marketing calls and maintaining strong customer relationships in community Made all supervisory visits to clients for quality assurance to ensure maximum customer service Show less

    • Marketing Executive/Operations Manager
      • 2008 - 2010

      Responsible for marketing and making 40+ visits a week (including cold calling) Brought in over 75% business for company with shared responsibilities of other marketer Within one month took on added responsibilities as Operations Manager Developed business plan now used company wide for recruitment and retention of caregivers Created successful marketing plan in which helped land promotion to Business Area Executive Responsible for marketing and making 40+ visits a week (including cold calling) Brought in over 75% business for company with shared responsibilities of other marketer Within one month took on added responsibilities as Operations Manager Developed business plan now used company wide for recruitment and retention of caregivers Created successful marketing plan in which helped land promotion to Business Area Executive

    • United States
    • Individual and Family Services
    • 700 & Above Employee
    • Community Liaison
      • 2007 - 2008

      Responsible for making 40+ sales visits per week promoting community awareness of the business practices of a non-medical home care company After 3 months increased sales in my selected territory by 30% Lead weekly marketing meetings with new, creative marketing blitzes Created weekly marketing agenda Responsible for making 40+ sales visits per week promoting community awareness of the business practices of a non-medical home care company After 3 months increased sales in my selected territory by 30% Lead weekly marketing meetings with new, creative marketing blitzes Created weekly marketing agenda

    • Account Manager
      • 2006 - 2007

      Sales and promotion company dealing primarily in rebates as Account Manager, managed and oversaw all production with each individual account Hired on as an Account Coordinator but within 3 months promoted to Account Manager helping oversee large accounts such as Costco, Motorola, and O'Reilly Auto SKILLS Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Access, Outlook Experience in Prism, SQL, SalesForce and HomeTrak Sales and promotion company dealing primarily in rebates as Account Manager, managed and oversaw all production with each individual account Hired on as an Account Coordinator but within 3 months promoted to Account Manager helping oversee large accounts such as Costco, Motorola, and O'Reilly Auto SKILLS Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Access, Outlook Experience in Prism, SQL, SalesForce and HomeTrak

Education

  • University of Phoenix
    B.A., Marketing
    2008 - 2011
  • Kent State University
    1993 - 1994
  • Dublin Coffman High School
    High School Diploma
    1989 - 1992

Community

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