Experience

Whitford Management LLC

• United States
• Investment Management
• 1 - 100 Employee

• Executive Assistant Office Manager

  • Jul 2023 - Present



RBC Capital Markets

• Canada
• Investment Banking
• 700 & Above Employee

• Administrative Assistant

  • Jan 2021 - Jul 2023

  Oversee the daily operation of team including Group Head, Managing Directors and junior staff (team ranges from 15- 20 team members) and handle conflicts as they arise Maintaining high volume of calendar management including scheduling appointments, in person meetings and video calls, Webex calls, zoom meetings Prepare and reconcile all team members expense reports in a timely manner in accordance with policy and compliance Coordinate and plan all group events including team breakfasts, volunteer events. summer outing and group ski trip to help promote positive employee engagement and morale Responsible for preparing and completing all sponsorship and donation request Arrange and schedule travel itineraries including domestic and international flights, cars hotels Maintains focus and am able to complete tasks in high pressure situation Assist in training new administrative team members in all tasks related to concur for travel and processing expenses Show less



MacAndrews & Forbes

• United States
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Executive Assistant

  • Jun 2017 - Nov 2020

  Managed multiple executives’ calendars, scheduled meetings, conference calls, web-based meetings, and resolve scheduling conflicts as they occurResponsible for tracking and processing all legal department invoicesPerformed a variety of accounting services, prepared check requests via Docusign and expense reportsConducted research and prepares materials for briefings and trials; creates timelines, fills out government applicationsOrganized and prepares all monthly/ quarterly subsidiary board meetings for legal departmentCoordinated all domestic and international travel reservations for executives Show less

• Floater

  • Jan 2017 - Jun 2017



New York Cosmos

• Spectator Sports
• 1 - 100 Employee

• Sponsorship Services Manager

  • Jul 2015 - Dec 2016

  Conducted research to prepare partnership proposals and event recaps for Vice President Established and maintained continued communication to create a welcoming impression by phone and in person for client partners, associates and guests Scheduled strategic planning initiatives to meet partner goals and objectives throughout the year Built and established relationships with all partners Processed invoices and expense reports accurately in accordance with accounting policies, procedures and deadlines Created tracking system to ensure all contractual obligations were executed Collaborated internally with departments to schedule and execute partner events Managed partner season tickets, group tickets, suite tickets and VIP requests Assisted in the execution of all departmental special events including; kit reveal, Meet the Team Day and sales initiatives Developed and managed internship program each semester for department and trained other departments in internship program Responded and resolved partners’ requests on match day Show less



The National Society of Leadership and Success (NSLS)

• United States
• Higher Education
• 500 - 600 Employee

• Chapter Support Manager

  • Dec 2013 - Jul 2015

  Created and maintained relationships with administration, advisors and local leadership to ensure program development and company standards were being implemented Supported 40 accounts across country; accomplished 97% achievement on renewal metric Planned and organized 11 regional conferences across country; responsibilities included researching content, creating presentations, sending out invitations, tracking responses, handling conference catering and booking hotel rooms Facilitated national conference calls with executive board members; transcribe meetings notes and distributed accordingly Provided daily tech support and handled special requests to administrators and board members in a timely manner Accurately reported meeting notes of accounts weekly to Directors, providing examples of successes, challenges and development Facilitated web based trainings to navigate the program website and events for leaders and advisors Established and implemented best practices for local leaders to increase efficiency of meetings and increased participation Proficient in use of Salesforce, CRM and Expensify Everything DiSC Certified Trainer Show less



New York Red Bulls

• United States
• Spectator Sports
• 300 - 400 Employee

• Premium Service Manager

  • Jan 2013 - Dec 2013

  Developed retention plan of skybox, premium clients and marketing partners including recap presentations and created new premium ticket packagesExecuted 2013 Premium Kick Off plan; VIP Reception, season ticket packaging and distribution, and skybox bookEstablished and implemented the rebrand premium areasCollaborated with colleagues in scheduling of all special events, including game days, media day, and VIP partiesEvent responsibilities included preparing all requests for executives, premium clients and marketing partners, working with cleaning staff to ensure company standards throughout match day, oversaw catering staff for service and quality of product; worked with security staff on creating a safe and positive game day experience, managed premium staff of 11 customer service representatives, creating and maintaining VIP guest lists, and logistics of eventsMaintained multiple department calendars to provide tours, set up presentations and create VIP experiences for prospective clients Responsible for the training of new employees in protocol and etiquette of company including premium staff, third party catering, security and cleaning staffCreated, presented and executed proper gift giving etiquette protocol for executives, premium guests and marketing partners Capitalized enthusiasm, motivation and synchronized team relationshipsHandled all billing requests and invoices for all sponsors and premium clients Show less

• Premium Service Coordinator

  • Mar 2010 - Dec 2012

  Collaborated with colleagues in opening brand new stadium, Red Bull Arena; developed, organized and managed Grand Opening VIP guest list, invitations, travel arrangements, accommodations and responsesManaged the operation of all four private clubs, three hospitality areas, and premium seating locationsResponsible for scheduling corporate meetings within premium spacesOperated telephones; screened and directed calls to appropriate partiesGreeted visitors entering the office, determined the purpose of the visit and directed them to the appropriate destinationBuilt and established relationships with all premium clients and aided them with special requestsRecruited and managed members of premium team for event daysAided marketing partnerships department with sponsor related requests, research, created presentations deal memos, and contractsCooperatively worked with Major League Soccer to supervise all premium areas and VIP hospitality events for 2011 All Star Game Handled MLS Sponsor VIP requests, processed orders and tracked allocations Show less

• Brand Representative

  • Jan 2008 - Mar 2010

  Recruitment and training of new members of the Mobile Marketing UnitConducted interviews with professional athletes for media presentations, website and blogsDeveloped and executed marketing tactics, such as “Running of the Bulls” in major cities within the tri-state areaResponsible for payroll of the (20 person team) Mobile Marketing Unit