Experience

Adirondack Scenic Railroad

• United States
• Travel Arrangements
• 1 - 100 Employee

• Director of Passenger Services

  • Apr 2022 - Present

• Division Manager

  • Feb 2022 - Apr 2022


Adirondack Scenic Rail Bike Adventures
• United States
• Station Supervisor

  • Aug 2020 - Feb 2022

Adirodack Scenic Railroad
• United States
• Travel Arrangements
• 1 - 100 Employee
• Railbike Division Manager

  • Aug 2020 - Feb 2022

Scenic View Campground
• United States
• Hospitality
• Event and Venue Coordinator

  • Nov 2018 - Mar 2021

J Gilbert & Company
• United States
• Real Estate
• Office Assistant

  • Oct 2019 - Aug 2020
• Southern Division Station Manager

  • Mar 2014 - Aug 2020

  Scheduled train services vary in scope and size depending on the season and the features offered on a variety of trips. In addition, a significant number of trains are operated for private events, weddings, etc. Reported to the Executive Director and was accountable for the operational and financial viability of the railroad's services, the sound management of staff and volunteers, and the compliance with contractual and regulatory requirements of the operation. Responsibilities: Scheduling and managing employees - ticket agents, station manager's, gift shop workers, and event performers Oversight of operations personnel and ensuring the safety and proper coordination of service capabilities. Worked closely and cooperatively with all departments Managing and coordinating efforts to assure safe operation of all trains Coordinated with all marketing and sales efforts, including group sales, reservations, charter trains, and special events Overseeing and assuring the efficient operation of stations and gift shops at all locations. Coordinating with staff and management on gift shop merchandising orders Ensuring that stations and surroundings are always clean and presentable, through interactions with the station managers. Authorization of expenditures in accordance with cash management policies and procedures Event planning, event management, and logistics. Coordinating logistics for meetings and events while maintaining calendar and scheduling of events Maintaining, tracking, and submitting current and complete documentation to the Federal Railroad Administration, other agencies, and partnering companies at appropriate intervals Community outreach and development of partnership with businesses and public to meet passengers expectations. Attend travel/tourism or business related trade shows to market and promote organization


Bass Pro Shops
• Retail
• 700 & Above Employee
• Office Administrator

  • Aug 2013 - 2014


Mohawk Valley Chamber of Commerce

• Office Coordinator

  • Apr 2010 - Aug 2013

  Serving as the first point of contact for incoming telephone calls and walk-in inquiries so as to provide information and referrals as needed. Responsible for the general office functions and serves as an assistant for the Executive Director. Assigned to work with the Chamber’s councils and committees on various events and meetings. Duties include: • Greets visitors and provides requested brochures, maps and other relevant materials or information. • Reception for phone and walk-inquiries. Provides information and referrals for people to proper agencies or organizations to assist them regarding community events, relocation, or general information. • Take minutes at Chamber meetings or events • Types various correspondences as needed • Compiles information lists, types, edits and copies as requested • Maintain Executive Director’s schedule as directed • Handle office equipment upkeep and supplies • Mail: distribute all incoming mail, handle all outgoing mail, process all bulk mailings • Maintain Chamber Calendar Assisted with the coordination and facilitation of various Chamber events by assisting during the planning phase and during the event insure its success. Chamber events included: • State of the County Address • Regional Economic Briefing, • Monthly Business After Hours • Annual Membership Meeting Featuring “Business Person of the Year”. • Business of the Year Awards Ceremony • New Member Breakfast



Northern Safety Company

• South Africa

• Human Resources Coordinator

  • Sep 2007 - Dec 2008

  Provided administrative assistance and general office duties to the Human Resource Director and additional supported to the department.Duties included:• Recruitment: posting open jobs with various agencies, organized new hire and benefit packages, scheduled interviews, reference/background checks, assessment and personality testing, sending appropriate letters to applicants.•Worked in coordination with payroll (ADP program) and department bill reconciling.•Organized and prepared performance evaluations and offered candid associate relations•Coordinated HR Director’s calendar with arrangements for travel and meetings•Developed new associate files, maintenance of current associate files•Organized and coordinated corporate events: Boilermaker Road Race, After Hours with MV Chamber of Commerce, Bowl for Kids Sake (United Way), American Heart Run & Walk•Implemented various corporate activities: meetings, training incentives, associate anniversaryluncheons and birthday celebrations, along with any department travel arrangements.•Successfully communicated and reported to CEO statistics of monthly associate survey’s

• Senior Mailroom Specialist

  • May 2003 - Sep 2007

  Coordinated and handled incoming/outgoing mail and packages for facility while providing office supportand requests from other company departments.Duties included:• Implemented various shipping methods (USPS, UPS, FedEx) to provide diversity and cost comparison• Distributed catalogs to prospective and active clients and businesses• Maintained, inventoried, ordered and purchased office supplies for facility• Provided professional presentation while providing job coverage to the receptionist: answering anddirecting calls utilizing a multi-line phone system, greeting visitors responding to questions and concerns.Promoted to Human Resource Department.



Scott Logistics Corp

• United States
• Truck Transportation
• 1 - 100 Employee

• Logistics Coordinator

  • Jan 1998 - Aug 2002

  Responsible for finding and ensuring equipment and driver availability to monitor freight movement for clients. Duties included: • Communicating and dispatching drivers including pickup/delivery details and other pertinent information • Communicating with other departments and parties connected with freight movement • Geographic knowledge with excellent communication skills, both written and spoken • Following up and reporting to clients and drivers • Able to self-motivate, provide customer service while configuring multiple tasks • Effectively maintained individual workload, while in a challenging, stressful fast pace environment