Erin Clews

Customer Service Representative at Splend
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Location
Riverwood, New South Wales, Australia, AU

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Experience

    • Australia
    • Urban Transit Services
    • 100 - 200 Employee
    • Customer Service Representative
      • Jul 2023 - Present
    • France
    • Oil and Gas
    • 1 - 100 Employee
    • Facility Operations Manager
      • Jul 2021 - Jul 2023

      Created, implemented and maintained management strategies to assist with staff welfare throughout COVID 19.Implemented, adjusted and maintained management strategies for COVID 19 outbreaks within the Facility. Used critical thinking to break down problems, evaluate solutions and make decisions.Developed and maintained courteous and effective working relationships.Conducted "Hot" and "Cold" debriefs with staff and responding officer's following incidents. Managed time efficiently in order to complete all tasks within contractual deadlines. Excellent communication skills, both verbal and written.Conducted Safety InteractionsManagement of staff and daily operations of the facility.Self-motivated, with a strong sense of personal responsibility.Proven ability to learn quickly and adapt to new situations whilst remaining highly committed to continual improvement.Incident reporting both written and verbal. Show less

    • Detention Officer
      • Jul 2018 - Jul 2021

      Maintaining the safety and security of both the centre and the persons in care. Assisting with the individual management of the persons in care’s welfare, behavioural programs.Reporting incidents to the operations manager both verbally and written.

    • Australia
    • Security and Investigations
    • 1 - 100 Employee
    • Security Officer
      • Sep 2018 - Jul 2020

      Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority. Conducted regular patrols of key areas to spot and control security concerns. Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority. Conducted regular patrols of key areas to spot and control security concerns.

    • South Africa
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Warehouse Team Member
      • Feb 2018 - Jul 2018

Education

  • Crown College
    Certificate II, Security operations

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