Experience

Penn State Harrisburg

• United States
• Higher Education
• 200 - 300 Employee

• Administrative Assistant: Athletics ~ Aquatics & Recreation

  • Jan 2023 - Present

  Middletown, Pennsylvania, United States The Administrative Assistant supports the general administrative functions of a wide variety of academic or administrative units; including greeting/referring/assisting visitors, customers, or staff; preparing documents and reports; compiling records; scheduling meetings; organizing and maintaining information; coordinating calendars; analyzing data including budgetary expenditures; and providing general office support. Plan, organize, support, and coordinate daily office activities and… Show more The Administrative Assistant supports the general administrative functions of a wide variety of academic or administrative units; including greeting/referring/assisting visitors, customers, or staff; preparing documents and reports; compiling records; scheduling meetings; organizing and maintaining information; coordinating calendars; analyzing data including budgetary expenditures; and providing general office support. Plan, organize, support, and coordinate daily office activities and administrative processes within an office or unit Greet visitors and provide information; review, respond to, and direct inquiries Provide support for scheduling, personal calendars, and travel arrangements Coordinate meeting logistics including scheduling, material preparation, and agendas Compose, review, and distribute internal and external communications Collect, organize, research, and analyze information and data to prepare reports, presentations, summaries, contracts, and proposals Create and maintain files and databases Monitor and maintain budget, process financial transactions, track expenditures, process budget revisions, and assist with budget preparation and projections Maintain inventory and order office supplies; arrange for equipment maintenance; process work orders for facilities needs Resolve inquiries and ensure compliance with work unit and/or University policies and procedures Support and coordinate special events; reserve spaces, develop itineraries, prepare materials, coordinate work between teams, and serve as point of contact with vendors May coordinate work assignments of department/unit support employees to ensure efficient work flow and processes May interview, train, and direct the work of other support staff, students, and wage payroll personnel Show less



Hershey Entertainment & Resorts Company

• United States
• Hospitality
• 700 & Above Employee

• Banquet Bartender

  • May 2022 - Present

  Hershey, Pennsylvania, United States Bartender for banquet events, weddings and other events at the Hershey Country Club. Groups as large as 300 and as small as 30. Does events at Hershey Lodge when needed.

• Sales Service Manager

  • Nov 2021 - Apr 2022

  Hershey, Pennsylvania, United States



Lancaster Barnstormers

• United States
• Spectator Sports
• 1 - 100 Employee

• Suite Level Administrator/Bartender at Broken Bat Beer Deck

  • Apr 2022 - Nov 2022

  Lancaster, Pennsylvania, United States 2022 Atlantic League Champions! 🏆💍🙌🏼 Bartender at Broken Bat Craft Beer Deck - Setting up and breaking down the beer deck bar for all 2022 home games with alcoholic and non-alcoholic beverages. - selling a variety of signature drinks, draft beers and wines as well as food items at the beer deck to customers. 🍻 *Suite Level Administor - July 2022-present - Working with the different catering systems of Tapin2, Caterese and Square to fullfill suite level food… Show more 2022 Atlantic League Champions! 🏆💍🙌🏼 Bartender at Broken Bat Craft Beer Deck - Setting up and breaking down the beer deck bar for all 2022 home games with alcoholic and non-alcoholic beverages. - selling a variety of signature drinks, draft beers and wines as well as food items at the beer deck to customers. 🍻 *Suite Level Administor - July 2022-present - Working with the different catering systems of Tapin2, Caterese and Square to fullfill suite level food pre-orders for game days. - Taking payments, creating invoices, creating BEOs and catering sheets. - Working with Sales team to ensure group suites are set with food items and other needs. - Serving as private bartender for larger groups requests. - Scheduling suite level staff for shifts during the home games. - Variety of other tasks assigned by General Manager, food and beverage supervisor or any other departmental needs. Show less



Spooky Nook Sports

• United States
• Spectator Sports
• 100 - 200 Employee

• Food and Beverage Manager

  • Aug 2021 - Nov 2021

  Manheim, Pennsylvania, United States

• Guest Services Manager

  • Sep 2020 - Aug 2021

  Manheim, Pennsylvania, United States Manager of the Guest Services Department . Leading the Guest Services/Facility Operations team to provide exceptional customer service to guests that enter and exit the facility each day. - Schedule staffing needs for Guest Services/Facility Operations/Convention Services - Setup and tear down facility rental needs for tournaments and events at the Nook - Sell memberships for Nook facility. Fitness center, climbing wall and baseball - Answer incoming phone calls and questions… Show more Manager of the Guest Services Department . Leading the Guest Services/Facility Operations team to provide exceptional customer service to guests that enter and exit the facility each day. - Schedule staffing needs for Guest Services/Facility Operations/Convention Services - Setup and tear down facility rental needs for tournaments and events at the Nook - Sell memberships for Nook facility. Fitness center, climbing wall and baseball - Answer incoming phone calls and questions about the facility, tournament info, memberships, open courts, etc. - Oversee the Guest Services desk and team members for all weekend tournaments with operational needs, parking requests, money and needs and guest services for day of tournament.

• Fitness Desk Representative

  • Aug 2020 - Sep 2020

  Manheim, Pennsylvania, United States



Harrisburg Senators

• United States
• Spectator Sports
• 1 - 100 Employee

• Account Executive

  • Jan 2019 - Jun 2020

  Harrisburg, Pennsylvania Area *Double A-Affiliate of Washington Nationals. - Selling ticket programs through the Sensylvania Club Membership plans - Cold calling and prospecting of companies and businesses in the Central PA area to sell for group, picnic and suite outings at FNB Field. - Selling of sponsorship and marketing to help with business development and the client entertainment side of driving in revenue and business for the company. - Non game day box office coverage rotation assisting with… Show more *Double A-Affiliate of Washington Nationals. - Selling ticket programs through the Sensylvania Club Membership plans - Cold calling and prospecting of companies and businesses in the Central PA area to sell for group, picnic and suite outings at FNB Field. - Selling of sponsorship and marketing to help with business development and the client entertainment side of driving in revenue and business for the company. - Non game day box office coverage rotation assisting with answering the phones and working the box office window. - Perform other tasks and duties assigned by the Asst. General Manager and President. Gameday Operations: - Variety of different tasks every game from working the back gate ticket box office, scanning at the gates, greeting and welcoming fans, handing out giveaways and exit greeting as fan are leaving the stadium. - Pulling Tarp and setting up the stadium for a gameday - Hit 50% of sales goal prior to COVID-19 Pandemic - Made a minimum of 40 outbound cold calls daily - Created new leads through CRM usage, networking, and referrals - Handled large clients - Setup meetings with prospective clients - Was the point of contact and organizer for events at ballpark (i.e. picnics, group outings, suites. etc.) Show less



Sussex County Miners

• United States
• Spectator Sports
• 1 - 100 Employee

• Group Sales & Event Coordinator

  • Oct 2017 - Dec 2018

  Skylands Stadium, Augusta NJ 2018 Can Am League Champions! Group Sales Coordinator for the Sussex County Miners Professional Baseball team (Independent, Can-Am League). Selling group tickets to 20 or more people within the surrounding area of Sussex NJ for all the Miners home games. As well as selling group ticket packages such as Park Picnic, Baseball Buddies, Fundraisers, Sponsorships and Birthday Parties. Selling for off season events such as Christmas Light Show and Village, food truck festivals at both Miners… Show more 2018 Can Am League Champions! Group Sales Coordinator for the Sussex County Miners Professional Baseball team (Independent, Can-Am League). Selling group tickets to 20 or more people within the surrounding area of Sussex NJ for all the Miners home games. As well as selling group ticket packages such as Park Picnic, Baseball Buddies, Fundraisers, Sponsorships and Birthday Parties. Selling for off season events such as Christmas Light Show and Village, food truck festivals at both Miners and NJ Jackals stadium. Manager of the Miners Company Store - oversee and manage the Miners Company Store. - Maintain and organize the distribution of player merchandise - Input new order quantities into retail system - Packaging and processing online shopify store orders - Set up the store on game days - Organize the retail store staff with getting registers open, have them help with labeling of new items and knowing if we are out of stock of any items. - Player Jersey Auction selling through system Game day Operations - helping to lead a team of game day interns with helping to provide fun, energetic and engaging game day activations to the fans, getting them hyped and excited for watching the game. - Game day set up of backyard carnival games, managing inventory - On-field activations for promotional nights - Prepare first pitch & National Anthem singers on field - Player meet and greet and autograph set up after every Sunday home game - Jersey Auction organization, set up and selling, post-game player meet and greet with jerseys. Box Office: help with the running of the box office ticket window, selling tickets, printing tickets, and handling ticket issues that arise. - Assisting the General Manager and Skylands Staff with other duties that are needed. Show less



New York Jets

• Spectator Sports
• 400 - 500 Employee

• Gameday Operations Intern

  • Aug 2014 - Dec 2018

  Metlife Stadium . Work with the Client Relations department for the past five years to assist with game day operations and concourse greeter. • Assist with game-day operations for all pre and regular season home games for the 2014, 2015, 2016, 2017 and 2018 football season. • Checking in and escorting season ticket holders on the field for event activations such as early field access, pre-game entertainment viewing, season ticket holder breakfast, Jets logo flag holders, halftime viewing, and post-game… Show more . Work with the Client Relations department for the past five years to assist with game day operations and concourse greeter. • Assist with game-day operations for all pre and regular season home games for the 2014, 2015, 2016, 2017 and 2018 football season. • Checking in and escorting season ticket holders on the field for event activations such as early field access, pre-game entertainment viewing, season ticket holder breakfast, Jets logo flag holders, halftime viewing, and post-game coaches club, groups and youth football field monitoring. • Interacted with and assisted fans attending games with directions to seating, events and activities. As well as answering any questions of fans and season ticket holders with card/ticket issues. . Coaches club concierge table - greeting fans, answering questions, handing out of rack cards, schedules and menus for coaches club ticket holders. > Assisting with non-game day events held at MetLife Stadium or the Jets Training Facility in Florham Park. Events include: Sports Business Days, Jets 5K Green & White Run, Special Player Signings. > Performing all other duties assigned by the Client Relations and Sales Staff. Show less



New Jersey Jackals

• United States
• Spectator Sports
• 1 - 100 Employee

• Group Sales Coordinator

  • Mar 2017 - Sep 2017

  Montclair State University Coordinator of the NJ Jackals Professional Baseball team Group Ticket Sales. Selling group tickets to 20 or more people within the surrounding area of Montclair NJ for all the Jackals home games. As well as selling the different group ticket packages such as Park Picnic, Baseball Buddies, Fundraisers, Sponsorships and Birthday Parties. Data Mining and researching places and people. Cold Calling people to inform them of what is going on this upcoming season and getting them to come out… Show more Coordinator of the NJ Jackals Professional Baseball team Group Ticket Sales. Selling group tickets to 20 or more people within the surrounding area of Montclair NJ for all the Jackals home games. As well as selling the different group ticket packages such as Park Picnic, Baseball Buddies, Fundraisers, Sponsorships and Birthday Parties. Data Mining and researching places and people. Cold Calling people to inform them of what is going on this upcoming season and getting them to come out to a game. Gameday Operations - leading a team of gameday interns with helping to provide fun, energetic and engaging gameday activations to the fans, getting them hyped and excited for watching the game. Oversee and manage the Jackals Team Store (Strike Zone) restocking of merchandise, taking inventory, working the register and handling of money. Show less



Irish Cottage Inn Restaurant & Bar

• Waitress/Food Runner/ Hostess

  • May 2012 - Mar 2017

  Franklin NJ Waitress: greet customers, take drink and food orders, explain daily food specials to customers, Answer questions related to menu items and make recommendations. Relay food and beverage orders to kitchen staff. Prepare itemized items checks and take payments from customers. Food Runner: running and serving of food orders to the assigned tables, checking food tickets making sure food is prepared correctly. Answering questions from servers to kitchen staff. Training of new food runners in… Show more Waitress: greet customers, take drink and food orders, explain daily food specials to customers, Answer questions related to menu items and make recommendations. Relay food and beverage orders to kitchen staff. Prepare itemized items checks and take payments from customers. Food Runner: running and serving of food orders to the assigned tables, checking food tickets making sure food is prepared correctly. Answering questions from servers to kitchen staff. Training of new food runners in the kitchen. Working fast-paced, high energy very busy holidays such as St.Patrick's Day, Thanksgiving Eve, Christmas Eve, New Years Eve & Day. Hostess: greet customers, gather menus, seat customers at tables, inform wait staff of the table number and amount people seated at the table. Show less



Centenary University

• United States
• Higher Education
• 300 - 400 Employee

• Student Programming Coordinator

  • Feb 2015 - Oct 2016

  Hackettstown, NJ • Oversee, coordinate and run intramural activities on campus. • Work alongside the Director of Programming to facilitate, set up and coordinate on and off-campus events as well as social media and community service events. • Work directly with vendors through emails, phone calls and on-site interactions of coordinating activations such as inflatables, photo booths, prizes, items and fun activities with large and small scale budgets. • Oversee and manage “work-study” students to… Show more • Oversee, coordinate and run intramural activities on campus. • Work alongside the Director of Programming to facilitate, set up and coordinate on and off-campus events as well as social media and community service events. • Work directly with vendors through emails, phone calls and on-site interactions of coordinating activations such as inflatables, photo booths, prizes, items and fun activities with large and small scale budgets. • Oversee and manage “work-study” students to help with the facilitation, coordination and planning of events. Show less



Kings College

• United States
• 1 - 100 Employee

• Chief Admissions Ambassador of Communications

  • Sep 2011 - May 2014

  Wilkes-Barre Pa. • Assisted with open house events planning and coordination • Assisted the Director of Admission and Vice President of Enrollment Management with multiple tasks • Performed Saturday administrative office duties • Trained the admission ambassadors • Conducted and wrote emails, updates, and coordinated events including the meet the ambassadors welcome project, and the ambassadors of the month posters. • Assisted the admission counselors with office work which entails filing… Show more • Assisted with open house events planning and coordination • Assisted the Director of Admission and Vice President of Enrollment Management with multiple tasks • Performed Saturday administrative office duties • Trained the admission ambassadors • Conducted and wrote emails, updates, and coordinated events including the meet the ambassadors welcome project, and the ambassadors of the month posters. • Assisted the admission counselors with office work which entails filing, mailings, retrieving and restocking of materials. Providing prospective students and their families’ tours around campus and shuttle tours around the Wilkes-Barre area. • Worked alongside an admission counselor with social media which included Facebook, twitter, and instagram accounts. Show less



King's College

• United States
• Higher Education
• 700 & Above Employee

• Campus Activities Leader

  • Aug 2011 - May 2014

  Campus Activities Office- Student Center Work with eight other team leaders planning and implementing activities and programs on and off campus, assisting, organizing, and coordinating the events that go on throughout the year. Assisted with the planning, facilitating, and coordination of on and off campus events including Hershey Park, comedians, Homecoming, Monarch Palooza, Spring Fling, Wilkes-Barre Christmas Parade and other on-campus and off-campus events. Special duties of the office environment up keep such as: cleaning… Show more Work with eight other team leaders planning and implementing activities and programs on and off campus, assisting, organizing, and coordinating the events that go on throughout the year. Assisted with the planning, facilitating, and coordination of on and off campus events including Hershey Park, comedians, Homecoming, Monarch Palooza, Spring Fling, Wilkes-Barre Christmas Parade and other on-campus and off-campus events. Special duties of the office environment up keep such as: cleaning, organizing, ordering supplies, maintaining the campus activities environment. Show less