Legal Research \​ IT Admin\Billing Admin

• Jun 2010 - Present

• Research to obtain records for use in litigation (Doctors, employers, government agencies, insurance companies and hospitals/clinics) • Issue requests to obtain records for litigation by subpoena and/or affidavit • Filing of notices with the courts for records requested • Manage contracts for telecommunications and data network • Manage ESI phone system (Analog, Digital and VoIP) • Manage website and hosting • Support, Setup and repairs for desktops (XP, W7, W8 and Win10), printers (HP, Canon), scanners (Canon and HP), phones (ESI, Apple and Android) and network • Setup and support for remote users (including new devices) • Assisted with setup and installation of Microsoft Windows 2003 Server, Microsoft Windows Small Business Server and Microsoft Windows 2012 R2 Server • Assisted with setup and configuration of domain and active directory • Manage all of the above servers (firmware, updates and users) • Manage backup utility • Manage SSL Certificates • Liaison for database engineer and development built in a SQL database environment • Responsible for Domain(s) registration • Manage online repository for clients • Purchasing of hardware, software, computers, monitors, headsets, servers, telephones, printers, scanners and general office equipment • Managing of firewall (SonicWall) • Managing of all users anti-virus • Invoicing clients for services rendered Show less

Case Investigator

• Jun 2009 - Jun 2010