Experience

Demand Machine

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Vice President Operations

  • Feb 2023 - Present

• Client Success Manager

  • Aug 2022 - Feb 2023



B+T Group

• United States
• Telecommunications
• 100 - 200 Employee

• Project Manager

  • Aug 2021 - May 2022

  Small Cell Project Manager III (2021-2022) • Project management • manage multiple ongoing projects in various stages from site acquisition through construction acceptance and deployment • financial analysis, customer relations and mastery of new systems • Special finance project lead • undertook project to reduce WIP account nearly $1MM in 2 months, identified broken processes and implemented new checks to ensure proper follow through Small Cell Project Manager III (2021-2022) • Project management • manage multiple ongoing projects in various stages from site acquisition through construction acceptance and deployment • financial analysis, customer relations and mastery of new systems • Special finance project lead • undertook project to reduce WIP account nearly $1MM in 2 months, identified broken processes and implemented new checks to ensure proper follow through



CommLink/PG Technology

• United States
• Telecommunications
• 1 - 100 Employee

• Small Cell Division Program Manager

  • Sep 2018 - Sep 2021

  • Project management • manage multiple ongoing projects in various stages in different markets • manage resources, logistics, internal crews and external contractors, deadlines and communications to all relevant parties throughout the project life-cycle• Financial analysis • mange and track financial expectations and outcomes of projects • develop deliverables and actionable suggestions for increasing margins and project throughput • Customer relations • deliver consistent and quality communication to existing and potential customers, internal stakeholders, vendors and relevant jurisdictional contacts • develop industry relationships • Team management • oversee daily activities and summary reports from FCM and Crew Leads • develop growth plans, performance feedback and identify opportunities for additional responsibility Show less

• Marketing/Database Manager

  • Apr 2015 - Aug 2021

  • Lead corporate rename and rebranding campaign • directed design of two new logos, new website design and copy • produced new marketing collateral and deliverables • Project and database software manager • implemented new project management and dashboard software to create researchable and reportable metrics • collaborated with programmers to customize reports and dashboards • managed cloud database, security and user access• Team manager • managed team of four COP administrators and two bookkeepers/admin • implemented processes to shrink COP completion time from 2‐3 weeks to a 3 day average Show less



OPRA

• United States
• Environmental Services
• 1 - 100 Employee

• Director, Retail Solutions

  • Jan 2009 - Jul 2014

  • Strategic campaign development and analysis—research and collaborate with accounts to recommend campaigns through various medium, use data from results to analyze activity effectiveness, create new events and make recommendations to increase performance• Account management—renew contracts and grow client revenue through business reviews, data analysis, marketing campaigns and promotions• Copywriting—conceptualize and write brand specific content for collateral, press releases, promotional copy through various medium, develop website flow and content for optimal user experience and conversion• New business development—integrate recycling collection program into regional and national retail sites through identification of attractive markets, presentation development, RFP’s, contract negotiations and on-boarding• Brand creation and development--developed and launched two new brands, creating brand name, promotion and acquisition strategy, based on key competitors and desired product offering Show less

• Marketing and Program Director

  • Aug 2006 - Jan 2009

  • Strategic campaign development and analysis—research and collaborate with accounts to recommend campaigns through various medium, use data from results to analyze activity effectiveness, create new events and make recommendations to increase performance• Account management—grow client revenue through business reviews, data analysis, marketing campaigns and promotions, add new and retain existing client base• Copywriting—conceptualize and write brand specific content for collateral, press releases, promotional copy through various medium, develop website flow and content for optimal user experience and conversion• New business development—integrate recycling collection program into businesses through PPC, SEO, e-mail blasts, website optimization, brochures, mailers and other marketing deliverables• Brand creation and development--developed and launched two new brands, creating brand name, promotion and acquisition strategy, based on key competitors and desired product offering Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Assistant Store Ops, Customer Service, Merchandising

  • Jan 2004 - Jan 2006

  Assistant Store Operations (ASO), Midtown location Customer Service, Merchandising, Barrytown location Managed store operations, including inventory levels, pricing, merchandising, and general flow of the store.Ensured compliance for store operations and cash management, promotional materials, displays and general store appearance within area standards and deadlines; received top same store audit score and 2005 Impact Award Customer service supervisor—coached employees towards audit control and company standard compliance; motivated reps to reach key performance indicators Show less