Erin Bernhardt

Operations Coordinator at Rockford Construction
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Contact Information
us****@****om
(386) 825-5501
Location
Grand Rapids, Michigan, United States, US

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Experience

    • United States
    • Construction
    • 200 - 300 Employee
    • Operations Coordinator
      • Jun 2022 - Present

    • Assistant Property Manager
      • May 2021 - Jun 2022

    • United States
    • Real Estate
    • 200 - 300 Employee
    • Property Manager
      • Jul 2020 - Feb 2021

      - Oversaw resident relations, facility maintenance, contracted services, and management of three properties totaling 181 units- Coordinated hiring, training, and ongoing professional development of team members- Developed reports, allocated resources, and ensured operational compliance within industry standards- Guided property improvement projects, partnering with contractors, owners, and site team to secure on-time deliverables- Maintained proactive solution-driven focus on sustaining full occupancy levels while monitoring collection loss Show less

    • Leasing Advisor
      • Jul 2019 - Jul 2020

      - Successfully leased a new community of 106 units to 100% within 10 months- Creatively overcame prospective resident challenges by communicating positive solutions from negative obstacles- Coordinated problem solving efforts between construction, ownership, and current/future residents- Implemented processes and procedures balancing the needs of both ownership and residents- Cultivated relationships with community commercial and retail tenants- Brand ambassador to the Grand Rapids community through expansion of initial ownership brand guide- Content creation of marketing materials both internal and external (Ex. social media, e-blasts, events) Show less

Education

  • Ferris State University
    Bachelor's of Hospitality Tourism Management, Meeting and Event Planning
  • Grand Rapids Community College
    Bachelor's of Science

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