Erin Bagnall

Higher Education Support Worker at Theorise Ltd
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Location
Dunfermline, Scotland, United Kingdom, UK

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Experience

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Higher Education Support Worker
      • Oct 2022 - Present

      - Supporting students with disabilities and ALNs in higher education. - Supporting individuals with motivation and time management. - Note-Taking and transcribing Lessons. - Lesson summaries. - Breaking down instructions and complex/abstract information to be easily understood. - Dealing with complex welfare concerns and emotionally intense situations. - Liaising with different support bodies and academic institutions. - Task-setting and session planning. - Supporting students with disabilities and ALNs in higher education. - Supporting individuals with motivation and time management. - Note-Taking and transcribing Lessons. - Lesson summaries. - Breaking down instructions and complex/abstract information to be easily understood. - Dealing with complex welfare concerns and emotionally intense situations. - Liaising with different support bodies and academic institutions. - Task-setting and session planning.

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Care Assistant
      • Jun 2021 - Nov 2021

      • Cleanliness and hygiene of the care environment. • Moving and handling residents from different locations in the home. • Personal care and health of residents. • Safety of residents in an emergency. • Completing essential paperwork and following the correct sign-off and filing process e.g. risk assessments, fluid input and output, cleaning and hygiene, and supporting care plan completion. • Reporting valuable information to the charge nurse for handover. • Knowledge of the Triage process. Show less

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Peer Mentor
      • Sep 2020 - Jun 2021

      - Advisor for academic queries from the assigned quota of first-year students assigned to my care. - Advisor for social queries for my students - this was particularly valuable during the COVID-19 pandemic. - Led a workshop explaining how to correctly use a university library and archives. - Worked on delivering online content every week for my students that were both enticing and relevant to that week's workshop. - Classes explaining efficient study methods/environments and essay research and construction. Show less

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Call Handler
      • May 2020 - May 2021

      - First point of contact for victims of abuse. • Crisis de-escalation. • Efficient and detailed call logging. • Proven ability to read and process data in electronic formats. • Contact/Reference in cases of abuse that require further investigation - able to assess information and make informed decisions from the data acquired. • Mental health support. • Vulnerable adult safeguarding in practice. • I developed my knowledge of local services and online resources for domestic violence victims and have my own bank of relevant contacts accumulated in a folder including the NCDV, Respond, and Women’sAid. • Keeping up to date with essential legislative changes and researching important government acts e.g. The Mental Health Act1983 & 2007, The Mental Capacity Act 2005, Power of Attorney Act 1971, The Disability DiscriminationAct 2005, and how these acts fit within Human Rights Law and the Human Rights Act of 1998. Show less

    • United Kingdom
    • Non-profit Organizations
    • 300 - 400 Employee
    • Personal Assistant
      • Jul 2019 - May 2020

      • Outdoor and indoor activity management and supervision. • Planning appropriate activities for those with disabilities. • Risk assessment for each individual under my care for safety and enjoyment/involvement of planned activity. • Medicine administration if relevant. • Support with personal care. • Liaising with supervisors and carers. • Events management tailored to the clientele. • Medicine administration if relevant. • Support with personal care. • Liaising with supervisors and carers. • Advocating for diversity and inclusion. Show less

Education

  • University of Glasgow
    Master's degree, Literature, Culture and Theory
    2021 - 2022
  • Queen's University Belfast
    Bachelor's degree, English with Creative Writing
    2018 - 2021
  • The University of Edinburgh
    Postgraduate Degree, Education
    2023 -

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