Experience

IT Channel (Asia) Limited

• Hong Kong
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Administrator

  • Apr 2017 - Present

  1.Be responsible for the day-to-day management of all services and systems, including installation, upgrades, troubleshooting, patching, backup, migration, and recovery 2.Serve as the first point of contact for employees seeking technical assistance with issues as they arise 3.Maintain essential IT operations, including operating systems, security tools, applications, email systems, laptops, desktops, software, and hardware, including physical servers and networking equipment in each office 4.Handle business-critical IT tasks and system improvements 5.Support end-user hardware (laptops, etc.) and software, such as Slack, Google Workspace (formerly “G Suite”), Zoom, and a wide variety of SaaS applications, including any employee training 6.Support new hire needs, such as configuring, supporting, and delivering laptops, and helping new hires set up all of their equipment, tools, and programs on their first day 7.Support local and remote employees Show less



Tencent Cloud

• China
• Information Technology & Services
• 200 - 300 Employee

• Software Architect

  • Apr 2013 - Oct 2016

  Analyzed, designed and implemented a database management system using MS Access and Visual Basic. - Participated in feasibility study and planning of system development, provided management with technical expertise and investigated technical problems Analyzed, designed and implemented a database management system using MS Access and Visual Basic. - Participated in feasibility study and planning of system development, provided management with technical expertise and investigated technical problems