Erin Albano
Front Desk Medical Receptionist at NORTHERN VIRGINIA OPHTHALMOLOGY ASSOCIATES, P.C.- Claim this Profile
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Bio
Credentials
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CERTIFIED OCCUPATIONAL THERAPY ASSISTANT COTA®
National Board for Certification in Occupational Therapy (NBCOT)Jan, 2022- Sep, 2024 -
Adult and Pediatric First Aid/CPR/AED
American Red CrossMar, 2023- Sep, 2024 -
Licensed Occupational Therapy Assistant
Virginia Board of MedicineMar, 2022- Sep, 2024
Experience
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NORTHERN VIRGINIA OPHTHALMOLOGY ASSOCIATES, P.C.
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United States
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Medical Practices
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1 - 100 Employee
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Front Desk Medical Receptionist
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Sep 2022 - Present
• Complete opening procedures including making coffee, turning on air purifiers, and retrieving patient charts. • Complete closing procedures including cleaning the kitchen, sanitizing the patient waiting room, and switching out the doctors' name placards. • Complete the check-in and check-out process including scanning cards, capturing signatures, and collecting payments. • Answer telephone calls to offer office information, answer questions, and direct calls to staff. • Utilize electronic medical record (EMR) system to schedule, reschedule, and cancel appointments. • Other duties as assigned. Show less
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Sensational Kidz Therapy
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United States
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Education Management
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1 - 100 Employee
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Level II Fieldwork Student
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Jul 2021 - Sep 2021
• Developed and implemented treatment sessions upon review of the patient's chart. • Recorded treatment sessions in the electronic medical records. • Educated family members and patients about proper care procedures as needed. • Communicated with other occupational therapy team members to ensure the success of patient treatment. • Developed and implemented treatment sessions upon review of the patient's chart. • Recorded treatment sessions in the electronic medical records. • Educated family members and patients about proper care procedures as needed. • Communicated with other occupational therapy team members to ensure the success of patient treatment.
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GAINESVILLE HEALTH AND REHABILITATION CENTER
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Level II Fieldwork Student
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May 2021 - Jul 2021
• Developed and implemented treatment sessions upon review of the patient's chart. • Recorded treatment sessions in the electronic medical records. • Educated family members and patients about proper care procedures as needed. • Communicated with other occupational therapy team members to ensure the success of patient treatment. • Developed and implemented treatment sessions upon review of the patient's chart. • Recorded treatment sessions in the electronic medical records. • Educated family members and patients about proper care procedures as needed. • Communicated with other occupational therapy team members to ensure the success of patient treatment.
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Virtual Experience
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IT Services and IT Consulting
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Level I Fieldwork
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Oct 2020 - Oct 2020
Completed 3-day virtual Level I Fieldwork experience. Completed 3-day virtual Level I Fieldwork experience.
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Level I Fieldwork
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Aug 2020 - Aug 2020
Completed 3-day virtual Level I Fieldwork experience. Completed 3-day virtual Level I Fieldwork experience.
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Powhatan Nursing Home
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Activities Assistant
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Feb 2019 - Jul 2020
• Assisted in planning, coordinating, and implementing activities to address needs of residents with varying abilities. • Provided emotional support and companionship to improve quality of life for residents. • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to residents. • Provided clear instruction to activity and program participants to deliver fun and maintain safety. • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence. • Assisted with handing out meals and feeding residents as needed. • Reported medical concerns or observations to the nurses. Show less
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ASAP Dental Care
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Medical Practices
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1 - 100 Employee
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Front Desk Coordinator
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May 2018 - Jun 2018
• Answered telephone calls to offer office information, answer questions, and direct calls to staff. • Utilized electronic medical record (EMR) system to schedule and confirm patient appointments. • Completed the check-in and check-out process including scanning cards, capturing signatures, and collecting payments. • Contacted insurance companies regarding coverage and benefits information for patients. • Contacted patients who had major procedures to confirm they were healing well. • Answered telephone calls to offer office information, answer questions, and direct calls to staff. • Utilized electronic medical record (EMR) system to schedule and confirm patient appointments. • Completed the check-in and check-out process including scanning cards, capturing signatures, and collecting payments. • Contacted insurance companies regarding coverage and benefits information for patients. • Contacted patients who had major procedures to confirm they were healing well.
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Lush Fresh Handmade Cosmetics North America
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Canada
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Personal Care Product Manufacturing
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700 & Above Employee
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Seasonal Sales Ambassador
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Nov 2017 - Jan 2018
• Welcomed customers as they entered the shop. • Recommended products to customers based on their needs and preferences. • Taught customers how to use products by performing demonstrations. • Created samples of products for customers to try at home. • Assisted with restocking products on the shop floor as needed. • Maintained the visual appeal of the shop by checking that products were properly arranged and displayed. • Welcomed customers as they entered the shop. • Recommended products to customers based on their needs and preferences. • Taught customers how to use products by performing demonstrations. • Created samples of products for customers to try at home. • Assisted with restocking products on the shop floor as needed. • Maintained the visual appeal of the shop by checking that products were properly arranged and displayed.
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Bed Bath & Beyond
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Jul 2015 - Sep 2016
• Greeted customers in a timely fashion while quickly determining their needs.• Completed purchases, returns, and exchanges.• Helped customers with questions, problems, and complaints in person and over the telephone.• Recommended merchandise to customers based on their needs and preferences.• Recommended, selected, and helped locate and obtain out-of-stock merchandise based on customer requests.• Bagged, boxed, or gift-wrapped sold merchandise per customer's request.• Organized racks and shelves to maintain the visual appeal of the store.• Retrieved needed merchandise from the stock room to be placed on the floor.• Assisted in keeping the stockroom clean and organized to enable easier location of merchandise.• Assisted in opening and closing the store. Show less
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Sales Associate
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Oct 2014 - Jun 2015
• Greeted customers in a timely fashion while quickly determining their needs.• Completed purchases, returns, and exchanges.• Helped customers with questions, problems, and complaints in person and over the telephone. • Bagged, boxed, or gift-wrapped sold merchandise per customer's request. • Organized racks and shelves to maintain the visual appeal of the store.
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Education
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2019 - 2021
St. Catherine University
Associate of Applied Science -
2010 - 2013
The Art Institute of Washington
Bachelor of Fine Arts (BFA), Graphic Design
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