Experience

Upswing
• Egypt
• Real Estate
• 1 - 100 Employee
• College Tutor

  • Aug 2022 - Present


Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Aug 2021 - Jun 2022

  •Provided support for customer satisfaction and employees by reading non-verbal cues for dissatisfaction and engaging in a friendly/concerned manner to resolve the problem •Supported employees by ensuring job duties were understood and completed with ease •Regulated break schedule •Addressed conflicts with customers or employees by listening to the problem, acknowledging the concern, and reaching an agreed upon solution •Recorded daily to weekly health and safety checks into the required legal documentation book such as: inventory counts, food pulls, product temperature reading, equipment maintenance checks, and employee health assessments •Preformed daily cash management duties such as: safe and till counting, dropping till deposits, setting up change orders, correcting cash errors from POS system Show less

• Shift Supervisor

  • Jul 2016 - Jun 2021

  The duties at this location were the same as the duties for the Monroe store. Additionally, I was accepted into a leadership development program for Assistant Store Manager training at the end of May 2021. Due to internal complications within the course and my transfer to the Monroe, Louisiana location, I was dropped from the program before training began. The duties at this location were the same as the duties for the Monroe store. Additionally, I was accepted into a leadership development program for Assistant Store Manager training at the end of May 2021. Due to internal complications within the course and my transfer to the Monroe, Louisiana location, I was dropped from the program before training began.



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Barista

  • Aug 2016 - May 2020

  Worked as a barista for the licensed Starbuck's company at Henderson State University. I was responsible for excellent customer service, food/beverage preparation, and the closing cleaning/restocking duties at the end of the business day. Worked as a barista for the licensed Starbuck's company at Henderson State University. I was responsible for excellent customer service, food/beverage preparation, and the closing cleaning/restocking duties at the end of the business day.



Henderson State University

• United States
• Higher Education
• 300 - 400 Employee

• Science Tutor

  • Jan 2019 - Dec 2019

  Tailored studying material and techniques for individuals based on learning styles in subjects such as: intro to biology, zoology, botany, genetics, cell biology, microbiology, human anatomy and physiology, animal physiology, intro to chemistry, university chemistry and organic chemistry. Tailored studying material and techniques for individuals based on learning styles in subjects such as: intro to biology, zoology, botany, genetics, cell biology, microbiology, human anatomy and physiology, animal physiology, intro to chemistry, university chemistry and organic chemistry.