Erin Wiggins

Director of Account Management at FORM
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Contact Information
us****@****om
(386) 825-5501
Location
Denver, Colorado, United States, US

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Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Director of Account Management
      • Oct 2023 - Present

      Denver, Colorado, United States

    • Senior Account Manager
      • May 2021 - Oct 2023

      Colorado, United States At FORM, we’re here to release the potential of the world’s 2 billion mobile workers so they can change companies and industries for good. Field teams become superheroes with mobile technology that unlocks new powers to work faster, easier, and more efficiently. Back at base, our solutions give leaders clear insights across locations so they can make data-driven decisions, fast. We activate and connect teams in the field--with leaders, missions, and each other--so they can ignite… Show more At FORM, we’re here to release the potential of the world’s 2 billion mobile workers so they can change companies and industries for good. Field teams become superheroes with mobile technology that unlocks new powers to work faster, easier, and more efficiently. Back at base, our solutions give leaders clear insights across locations so they can make data-driven decisions, fast. We activate and connect teams in the field--with leaders, missions, and each other--so they can ignite success across the enterprise.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Account Executive
      • Jul 2019 - Nov 2020

      Greater Denver Area - Prospected and secured enterprise opportunities across the eastern US and internationally - Guided discovery conversations to understand pain points within an organizations workflow - Shared a value and solution driven demo of product platforms - Lead meetings with C-Suite, Executives, Directors and Vice Presidents to discuss payment methods, security/data privacy, compliance and process change - Built and presented strategic presentations - Developed proposals - Negotiated… Show more - Prospected and secured enterprise opportunities across the eastern US and internationally - Guided discovery conversations to understand pain points within an organizations workflow - Shared a value and solution driven demo of product platforms - Lead meetings with C-Suite, Executives, Directors and Vice Presidents to discuss payment methods, security/data privacy, compliance and process change - Built and presented strategic presentations - Developed proposals - Negotiated contracts - Evaluated and identified customer adaption rates and expansion opportunities - Provided customer feedback internally to support product growth and development Show less

    • United States
    • Events Services
    • 100 - 200 Employee
    • Account Executive
      • Oct 2017 - Jun 2019

      Greater Denver Area As an Account Executive I am responsible for securing new opportunities and maintaining current opportunities with various organizations. It is my responsibility to present and sell our full suite of services to various clients for their conferences and incentive programs, as well as creating solutions for any additional requirements. I execute this by: *Ultimate Client Advocate *Venue Sourcing *Site Visit Management *Marketing… Show more As an Account Executive I am responsible for securing new opportunities and maintaining current opportunities with various organizations. It is my responsibility to present and sell our full suite of services to various clients for their conferences and incentive programs, as well as creating solutions for any additional requirements. I execute this by: *Ultimate Client Advocate *Venue Sourcing *Site Visit Management *Marketing Management *Production/Creative *Contract Negotiating and Execution *Presentation Capabilities *Create and Manage Project Budgets *Develop positive relationships with Project Management team and support client business with project research and sourcing *Collaborate with Creative and Media Team to put together exceptional proposals And most importantly embody the Unbridled Ways of Being by implementing Character, Change, Credibility and Community into my daily job responsibilities. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Senior Corporate Sales Manager
      • Jan 2015 - Jun 2017

      The Plaza ∙ Manage two sales managers and one coordinator; support three additional coordinators ∙ Collaborate with General Manager and Director of Catering to solicit, build and develop business ∙ Coordinate with union staff to ensure highest levels of client satisfaction ∙ Execute sales cycle from initial inquiry through booking of business ∙ Maintain a strong presence within the competitive environment ∙ Utilize effective market strategies to excel in the industry arena ∙ Review… Show more ∙ Manage two sales managers and one coordinator; support three additional coordinators ∙ Collaborate with General Manager and Director of Catering to solicit, build and develop business ∙ Coordinate with union staff to ensure highest levels of client satisfaction ∙ Execute sales cycle from initial inquiry through booking of business ∙ Maintain a strong presence within the competitive environment ∙ Utilize effective market strategies to excel in the industry arena ∙ Review leads and distribute appropriately to sales managers in each market segment ∙ Service client accounts, assisting in menu selection, timelines, room set up and event flow Show less

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Senior Catering Sales Manager
      • May 2014 - Jan 2015

      1335 Avenue of the Americas, NYC ∙ Assumed the responsibility of $3.7M of loyal Hilton client accounts ∙ Achieved individual goal of $615K by end of 2014, exceeded budget by 3.5% ∙ Solicited and qualified new event prospects within an organized union hotel property ∙ Catered events of 150 guests or more for 152,000 sq ft of ballroom space ∙ Scheduled site visits, developed proposals, negotiated contracts, set up accounts

    • Corporate Sales Manager
      • Jul 2012 - May 2014

      Greater New York City Area ∙ Secured 72% of individual goal in 2014 within first 5 months ∙ Booked and managed the planning of 78 events in 2013 ∙ Exceeded individual goal by 119% ∙ Detailed client accounts for corporate and not-for-profit events ∙ Assisted clients in menu selection, timelines, room set up and overall event flow

    • Food and Beverage Services
    • 1 - 100 Employee
    • Senior Sales Manager
      • Jun 2011 - Jul 2012

      Greater New York City Area ∙ Managed sales for 120+ accounts from inquiry through event detailing ∙ Secured $3.1M for 2012 prior to departure to new position (75% of the year goal) ∙ Closed $3.8M in sales for 2011 (exceeded goal by 4%) ∙ Guided all sales related needs within property, working closely with General Manager and CEO ∙ Developed sales strategies and out-of-box ideas to close new business

    • Sales Manager
      • Mar 2010 - Jun 2011

      Bronx, New York

    • Food and Beverage Services
    • 1 - 100 Employee
    • Sales Manager
      • Jan 2008 - Oct 2010

      Greater New York City Area ∙ Achieved individual goal of $2.1M in 2009 ∙ Drove sales to meet company goals and exceed team quota by over $300K in 2008 ∙ Worked with General Manager on creative networking and restructuring of sales pricing ∙ Maintaining consistency with clients to ensure bookings during the downward economy

    • Director of Facilities
      • Sep 2006 - Nov 2009

      Greater New York City Area ∙ Opened and aided in establishing company’s newest property ∙ Oversaw completion of facility for opening day success ∙ Worked closely in refining and operating in-house Audio Visual System ∙ Controlled budget for property linen rental, equipment purchases/rentals and labor ∙ Built and implemented standard operating procedures for department ∙ Managed hiring for all departmental staff (approximately 10 associates on staff for department) ∙ Mentored associates to develop… Show more ∙ Opened and aided in establishing company’s newest property ∙ Oversaw completion of facility for opening day success ∙ Worked closely in refining and operating in-house Audio Visual System ∙ Controlled budget for property linen rental, equipment purchases/rentals and labor ∙ Built and implemented standard operating procedures for department ∙ Managed hiring for all departmental staff (approximately 10 associates on staff for department) ∙ Mentored associates to develop supervisory and management roles ∙ Reviewed associates for promotion or dismissal to ensure a strong department function ∙ Organized venue function for room set-ups, breakdowns, room turns, and building maintenance

    • Catering Service Manager
      • Nov 2005 - Sep 2006

      Greater New York City Area ∙ Oversaw corporate and social event setups, breakdowns and room transitions ∙ Planned event space of 10,000 to 25,000 sq ft, for groups of 100-2,000 guests ∙ Worked with clients, event planners and vendors to ensure company’s brand integrity ∙ Created and implemented associate training and growth programs

    • Human Resource Generalist
      • May 2005 - Nov 2005

      Greater New York City Area ∙ Prescreened, interviewed and hired staff ∙ Reviewed, critiqued and approved 60 day and annual evaluations for all hourly associates ∙ Performed wage surveys for potential positions within company ∙ Organized and officiated new hire orientations ∙ Worked with all department heads to evaluate and ensure appropriate staffing levels ∙ Built and implemented Standard Operating Procedures with company leadership

    • Human Resource Coordinator
      • Oct 2004 - May 2005

Education

  • University of New Hampshire - Whittemore School of Business and Economics
    BS, Hospitality Management
    2000 - 2004

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