Erin Bishop
Customer Service Representative at Athene- Claim this Profile
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Bio
Susanne Klinger
Erin reported to me for almost three years in the telecommunications industry. Her job title was Customer First Specialist and she was the Subject Matter Expert for all issues with the trouble ticketing system. Erin assisted with the development and maintenance of said application. Erin pulls reports which included important details to the network and engineering departments to improve customer experience. She performed training to all new hires and other departments as needed. Erin is a diligent and detail oriented worker who takes pride in her job.
Susanne Klinger
Erin reported to me for almost three years in the telecommunications industry. Her job title was Customer First Specialist and she was the Subject Matter Expert for all issues with the trouble ticketing system. Erin assisted with the development and maintenance of said application. Erin pulls reports which included important details to the network and engineering departments to improve customer experience. She performed training to all new hires and other departments as needed. Erin is a diligent and detail oriented worker who takes pride in her job.
Susanne Klinger
Erin reported to me for almost three years in the telecommunications industry. Her job title was Customer First Specialist and she was the Subject Matter Expert for all issues with the trouble ticketing system. Erin assisted with the development and maintenance of said application. Erin pulls reports which included important details to the network and engineering departments to improve customer experience. She performed training to all new hires and other departments as needed. Erin is a diligent and detail oriented worker who takes pride in her job.
Susanne Klinger
Erin reported to me for almost three years in the telecommunications industry. Her job title was Customer First Specialist and she was the Subject Matter Expert for all issues with the trouble ticketing system. Erin assisted with the development and maintenance of said application. Erin pulls reports which included important details to the network and engineering departments to improve customer experience. She performed training to all new hires and other departments as needed. Erin is a diligent and detail oriented worker who takes pride in her job.
Experience
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Athene
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United States
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Financial Services
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700 & Above Employee
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Customer Service Representative
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Nov 2022 - Present
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Tallgrass Theatre Company
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1401 Vine St, West Des Moines
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Board of Directors
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2007 - Present
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Drake University Law School
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United States
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Higher Education
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1 - 100 Employee
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Program Coordinator
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Apr 2022 - Dec 2022
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Lowe's Companies, Inc.
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United States
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Retail
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700 & Above Employee
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Scheduling Staffing Admin
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Apr 2019 - Apr 2022
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T-Mobile
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United States
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Telecommunications
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700 & Above Employee
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i-Customer First Sr Specialist
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Jul 2018 - Nov 2018
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iWireless
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United States
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Wireless Services
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1 - 100 Employee
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Customer First Senior Specialist
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Oct 2013 - Nov 2018
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Customer Sales and Service Representative
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Feb 2000 - Oct 2013
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Education
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1997 - 2001
University of Northern Iowa
Bachelors, Theatre Design
Community
