Erik van Deursen
Agile QA/DevOps Engineer at Heeyoo- Claim this Profile
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English Professional working proficiency
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Dutch Native or bilingual proficiency
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French Elementary proficiency
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Bio
Niki van de Loo
Erik is tijdens zijn functie als Supportmedewerker bij NotuBiz altijd ontzettend loyaal en hardwerkend geweest. Wanneer collega's zijn tijd of kennis nodig hadden, stond hij altijd klaar om ze te helpen. Heeft een klant een probleem? Dan probeert Erik het altijd grondig uit te zoeken, zodat hij tot een zo volledig mogelijk antwoord kan komen. Op die manier gaat hij zowel telefonisch als in geschrift erg klantvriendelijk te werk.
LinkedIn User
We hebben Erik in twee jaar tijd als een uiterst betrokken en loyale medewerker leren kennen. Zijn kwaliteitsgerichtheid, dienstverlenende insteek en opgeruimd karakter vallen klanten en collega’s positief op.
Niki van de Loo
Erik is tijdens zijn functie als Supportmedewerker bij NotuBiz altijd ontzettend loyaal en hardwerkend geweest. Wanneer collega's zijn tijd of kennis nodig hadden, stond hij altijd klaar om ze te helpen. Heeft een klant een probleem? Dan probeert Erik het altijd grondig uit te zoeken, zodat hij tot een zo volledig mogelijk antwoord kan komen. Op die manier gaat hij zowel telefonisch als in geschrift erg klantvriendelijk te werk.
LinkedIn User
We hebben Erik in twee jaar tijd als een uiterst betrokken en loyale medewerker leren kennen. Zijn kwaliteitsgerichtheid, dienstverlenende insteek en opgeruimd karakter vallen klanten en collega’s positief op.
Niki van de Loo
Erik is tijdens zijn functie als Supportmedewerker bij NotuBiz altijd ontzettend loyaal en hardwerkend geweest. Wanneer collega's zijn tijd of kennis nodig hadden, stond hij altijd klaar om ze te helpen. Heeft een klant een probleem? Dan probeert Erik het altijd grondig uit te zoeken, zodat hij tot een zo volledig mogelijk antwoord kan komen. Op die manier gaat hij zowel telefonisch als in geschrift erg klantvriendelijk te werk.
LinkedIn User
We hebben Erik in twee jaar tijd als een uiterst betrokken en loyale medewerker leren kennen. Zijn kwaliteitsgerichtheid, dienstverlenende insteek en opgeruimd karakter vallen klanten en collega’s positief op.
Niki van de Loo
Erik is tijdens zijn functie als Supportmedewerker bij NotuBiz altijd ontzettend loyaal en hardwerkend geweest. Wanneer collega's zijn tijd of kennis nodig hadden, stond hij altijd klaar om ze te helpen. Heeft een klant een probleem? Dan probeert Erik het altijd grondig uit te zoeken, zodat hij tot een zo volledig mogelijk antwoord kan komen. Op die manier gaat hij zowel telefonisch als in geschrift erg klantvriendelijk te werk.
LinkedIn User
We hebben Erik in twee jaar tijd als een uiterst betrokken en loyale medewerker leren kennen. Zijn kwaliteitsgerichtheid, dienstverlenende insteek en opgeruimd karakter vallen klanten en collega’s positief op.
Credentials
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Microsoft Certified: Azure Fundamentals
MicrosoftApr, 2022- Nov, 2024 -
BPMN Method and Style
BPM EssentialsMay, 2021- Nov, 2024 -
ISTQB Certified Agile Tester
iSQI GmbHAug, 2020- Nov, 2024 -
ISTQB Certified Tester Foundation Level
iSQI GmbHMay, 2019- Nov, 2024 -
Microsoft Specialist: Programming in HTML5 with JavaScript and CSS3
MicrosoftFeb, 2017- Nov, 2024 -
Tmap Suite Test Engineer Certificate
EXIN your ICT competence partnerFeb, 2017- Nov, 2024 -
IREB® Certified Professional for Requirements Engineering – Foundation Level
iSQI GmbHDec, 2016- Nov, 2024 -
Professional Scrum Master I (PSM I)
Scrum.orgSep, 2016- Nov, 2024 -
Amazon Web Services Cloud Practitioner
Amazon Web Services (AWS)Apr, 2023- Nov, 2024 -
Splunk Power User
RabobankJun, 2022- Nov, 2024 -
Microsoft Certified: Azure Administrator Associate
MicrosoftSep, 2021- Nov, 2024 -
Microsoft Certified: DevOps Engineer Expert
MicrosoftDec, 2022- Nov, 2024 -
Certified SAFe® 4 Agilist
Scaled Agile, Inc.Oct, 2018- Nov, 2024 -
Associate Developer
OutSystemsSep, 2017- Nov, 2024
Experience
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Heeyoo
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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Agile QA/DevOps Engineer
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May 2019 - Present
As a QA engineer at Heeyoo (previously Computest DevOps), I'm involved in all things related to functional testing, both manual and test automation. This varies from creating a test strategy and approach to setting up frameworks for automatic testing.Outside of my consultancy role, I participate in several guilds within Heeyoo (functional testing, DevOps and Business Analysis). Our goals include sharing knowledge and facilitating training and education within the organization. Concrete deliverables:- Presentations for the guild regarding test automation- Initiate and develop roadmaps for training within test automation and DevOps- Participation and advice in knowledge management for managementCompetences I stand for: - Agile development and testing - Monitoring product quality and performance - Coordinate (user) acceptance tests and release processes - Sharing knowledge and experience within guilds - Proactively switching to findings and quality retention of products Show less
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Guild Lead Testing
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Nov 2021 - Apr 2023
In addition to my work as a consultant for clients, I took on the lead role for the test and DevOps guild for 1.5 years.Activities during this period:- Organize knowledge sharing sessions- Organize DevOps training for employees- Advisory role on testing and test automation for management
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Rabobank
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Netherlands
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Banking
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700 & Above Employee
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QA Engineer at Rabobank (via Heeyoo)
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Oct 2021 - Present
As an agile QA engineer, I participate in a development team on behalf of Rabobank Insurance to further develop the business insurance overview. My work consists of: - Securing and monitoring the test strategy (approach and coverage) - Testing user stories and features within sprints (regression) - Writing and maintaining GUI and API regression tests in WebDriverIO and Cypress respectively - Manage test data within Wiremock - Executing and coordinating system integration (chain) tests with external partners - (Co-)maintenance of CI/CD tooling in Azure DevOps - Execute production releases with Azure DevOps pipelines - Monitor test, acceptance and production environments in Splunk, including traceability assurance - Incident management including follow-up to stakeholders - Providing knowledge sharing about QA within the organization (area/guild) Show less
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iO
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Belgium
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Technology, Information and Internet
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700 & Above Employee
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QA Engineer at KPNNetwerkNL (via Heeyoo onsite with iO)
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Jun 2019 - Sep 2021
As an agile tester, I participated in a development team on behalf of iO (formerly: We Are You) to further develop KPN NetwerkNL. This service aims to roll out fiber throughout the Netherlands. My work consisted of: - Securing and monitoring the test strategy (approach and coverage) - Testing user stories and features within sprints - Prepare and maintain test and acceptance environments with Sitecore SaaS - Preparation of GUI and API regression testing in Cypress.io and SpecFlow respectively - (Co-)maintenance of the CI/CD tooling in Azure DevOps - Organizing and securing findings from acceptance tests Show less
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Atos
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France
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IT Services and IT Consulting
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700 & Above Employee
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Test Engineer Ministry of Health, Welfare and Sports (via Atos)
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Oct 2018 - Apr 2019
As a tester I have been involved for six months in the development of an application rebuild for the Ministry of Health, Welfare and Sport. During this period I set up a test automation framework with NUnit and SpecFlow. In addition, I have set up the test process including acceptance tests with stakeholders from the ministry.
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Test Engineer & Coordinator Leading Edge
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Apr 2017 - Sep 2018
Within Atos I was responsible as Test Engineer for the development and execution of (automated) tests. My specialism is in automated testing by means of various tooling such as Selenium, Cucumber, SpecFlow, SoapUI, Katalon Studio and JMeter. From April 2017 to October 2018 I was part of the OutSystems team working within the Atos Leading Edge initiative. As a tester I worked for several clients such as DAF and Gemeente Den Haag. Next to this I coached several testers on working in a low code environment. I also gave several presentations on the subject while in this position. Finally, I was (co-)responsible for organizing events and maintaining knowledge management within the competency testing.Within Atos I was responsible as a Test Engineer for the development and execution of (automated) tests. My specialty lies in automated testing using various tools such as Selenium, Appium, Cucumber, SpecFlow, SoapUI, Katalon Studio and JMeter.From April 2017 to October 2018, I was part of the OutSystems team working within the Atos Leading Edge initiative. As a tester I worked for various customers, such as DAF and the Municipality of The Hague. In addition, I coached several testers about working in a low-code environment. I also gave several presentations on the topic while in this position. Finally, I was (co-)responsible for organizing events and maintaining knowledge management within the competency testing.My activities during this project included: - Development of a test environment within OutSystems - Development of a (master and detail) strategy with associated tooling - Development of a test framework in combination with OutSystems (Katalon Studio, Selenium with Java bindings) - Execution of tests by means of scripts and exploratory testing per released application - Iterative documentation and reporting of the testing process Show less
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YoungCapital
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Netherlands
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Human Resources Services
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700 & Above Employee
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Trainee Testing
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Jan 2017 - Mar 2018
After successfully completing the Web Application Development traineeship, I followed this follow-up traineeship. This consisted of several teaching and practical days in combination with assignments related to testing and QA. In particular, Tmap Next Test Engineer and IREB Foundation were covered and examined.I successfully completed this traineeship with the final assignment automating test cases with Selenium on a local CRM installation (dev/test).Practical training Test execution with Tmap Next: - View and manage errors in the functional design of fictitious cases - Specify tests with decision tables, semantic and syntactic tests- Test execution and administration of the findings- Working with Mantis Bug Tracker Show less
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Trainee Web Application Development
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Jul 2016 - Dec 2016
In July 2016 I started at YoungCapital Professionals with the Web Application Developer traineeship in which HBO and WO high potentials with a computer science or science background and affinity for IT are trained in two months as Web Application Developer.As a final assignment I developed a visualization tool with data from the Spotify API.In the curriculum: MEAN stack (MongoDB, Express.js, AngularJS, NodeJS), HTML5, JavaScript / ECMAScript 6, CSS3, REST, JSON, XML, (My) SQL, Scrum, PHP and TypeScript. Show less
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NotuBiz
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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2nd line support employee
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Aug 2014 - Jun 2016
Technical support and direct customer contact for 1st line support requests. Guidance on 2nd line technical issues and internal work processes. Reporting and maintenance of knowledge base for internal organization. Implementing acceptance tests web and native. Technical support and direct customer contact for 1st line support requests. Guidance on 2nd line technical issues and internal work processes. Reporting and maintenance of knowledge base for internal organization. Implementing acceptance tests web and native.
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Merwin Online
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Netherlands
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Software Development
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1 - 100 Employee
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Managing partner
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Aug 2011 - Jul 2013
Active role in setting up and executing (online) marketing, communication, branding and front-end development. From this position I have developed a strong interest in front-end development, UI and UX design. Active role in setting up and executing (online) marketing, communication, branding and front-end development. From this position I have developed a strong interest in front-end development, UI and UX design.
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Van Neerbos Bouwmarkten
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Netherlands
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Retail
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100 - 200 Employee
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Customer service employee
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May 2004 - Jul 2011
Followed and got certified in multiple DHZ (DIY) trainings, gained experience in customer and service-oriented working. Followed and got certified in multiple DHZ (DIY) trainings, gained experience in customer and service-oriented working.
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Kubiek
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Delft Area, Netherlands
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Graduate internship
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Feb 2011 - Jun 2011
Graduation internship Dementieketen Westland (chain care) Graduation internship Dementieketen Westland (chain care)
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Education
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IPTH Academy
TMap Next Test Engineer, Information Technology -
IPTH Academy
Web Application Developer, Information Technology -
Hogeschool INHOLLAND
Bachelor of Commerce (BCom), Communication and Media Studies -
Emmauscollege Rotterdam
HAVO, Secondary Education