Experience

Monit
• Norway
• IT Services and IT Consulting
• Senior Software Engineer

  • Sep 2021 - Present


iVantage Health Analytics

• United States
• Hospital & Health Care
• 1 - 100 Employee

• Senior Software Engineer

  • Sep 2017 - Jun 2021

  Developed enhancements at all layers of the stack for iVantage’s benchmarking, initiative tracking, knowledge sharing, and user management applications. Collaborated with teammates and product managers in an Agile (Scrum) workflow, to scope, design, prioritize, and implement internal and external change requests. Investigated and resolved complex issues, devising solution recommendations to present to the broader team and business partners when a clear, straightforward resolution was not possible. Provided architectural insight, design analysis, solution feedback, and code / documentation review to fellow engineers. Adopted several Subject-Matter-Expert / Point-Person roles for key elements of the technology and tool ecosystem. • Designed and implemented new data mart publication process, reducing resource blocking for long-running reports from 12-20 hours to 0.5-2 hours • Created a new, modern user interface to replace the knowledge sharing application’s legacy front-end, without requiring replacement of the legacy back-end • Implemented new feature to retain filter options when switching view tabs within a benchmarking report • Implemented a new dashboard to provide client services a consolidated, public view of report building tasks and progress • Facilitated weekly architectural discussions with external, off-shore development team to ensure in-house knowledge of the product was maintained and open questions were answered satisfactorily • Helped manage knowledge transfer during off-boarding of external development team to enable in-house engineering to ramp up on what was new code for most team members • Advised and mentored teammates through their initial development efforts as the off-boarding process of the external development team progressed • Assisted in management of virtual infrastructure in both datacenter and cloud environments Show less



Cimpress

• Ireland
• Technology, Information and Internet
• 700 & Above Employee

• Lead Software Engineer

  • Jul 2013 - May 2017

  Promoted to lead production and provide architectural leadership for custom development, adoption of open-source applications, and selection of packaged and SaaS applications in an Agile (Kanban) environment. Partnered with business and technical teams to understand and define requirements and meet business objectives. Defined technical requirements and created high-level architectural specifications, ensuring feasibility, functionality, and integration with existing platforms. Monitored technology and market trends to determine potential impact to businesses and systems. Mentored and trained new team members, reviewed programmer designs. Supported, resolved problems and enhancement requests.• Partnered with Planning team, regularly reviewing goals for the project management application, later translating those into fix requests and technical specifications for custom solutions• Coordinated with Problem Management and Network Operations teams to assess alert handling needs and identify replacement options for legacy system being retired• Collaborated with external contractor to become internal SME for new company careers website, fielded issues during pre- and post-launch phases, and trained team for sustaining support• Utilized cloud provider services to implement custom handler to improve automatic assignment of tickets in issue tracker and better identify email message threads to prevent duplicate tickets• Leveraged custom tools to automate subtask generation when a trigger ticket was submitted, ensuring that all required process actions were tracked for complex support requests• Implemented scripts to enhance auto-assignment of Facilities and IT support tickets, allowing all employees to use a single support email, regardless of their office location or its support structure• Mentored junior team members during development of custom tool allowing managers to update employee planning allocations, a task previously managed centrally by the Planning team Show less

• Senior Software Engineer

  • Mar 2010 - Jun 2013

  Performed full lifecycle support and development for applications used internally. Designed, coded, debugged, and implemented automation tools to reduce manual tasks for teams across the company. Conducted design and code reviews to ensure adherence to coding standards.• Provided application configuration, internal user support, and vendor engagement for SaaS solutions• Optimized resource availability, using a custom tool, to automatically delete application logs• Synchronized user data from corporate AD and SAP systems into corporate application data tables, utilizing custom tooling, to streamline population of user info in requests (PTO, Purchasing, etc.)• Maintained custom tools to parse project planning data from spreadsheet template files and populate it into project management application data tables Show less



MEDITECH

• United States
• Information Services
• 1 - 100 Employee

• Programmer / Developer

  • Jun 2005 - Feb 2010

  Designed and implemented enhancements and bug fixes for health care ordering applications, built on MEDITECH’s FS and CS programming technologies. Provided review and feedback for enhancement requests and bug reports from customer sites. Performed peer review for the programmers working in the Order Entry, Provider Order Management, and Ambulatory Order Management applications. • Integrated benefit checking functionality for medications into Provider Order Management tool, to support evolving Medicare Part-D regulations • Implemented improved dictionary loading algorithm in the Order Entry application to address a significant order filing delay reported by a customer site Show less


Equipe Communications
• United States
• Automation Machinery Manufacturing
• Engineering Co-op

  • May 2001 - Aug 2001

Lucent Technologies
• United States
• Telecommunications
• 200 - 300 Employee
• Hardware Engineering Co-op

  • Jan 2000 - Dec 2000