Erikka Banks
Director of Culture at Fitler Club- Claim this Profile
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Bio
Cynthia Knox
I met Erikka Banks at the very beginning of my Retail Management career. She is bold and fearless! Erikka embodies what it means to be a strong effective leader. I always admired her ability to not become consumed by the day to day stresses of leadership. Erikka has successfully managed several teams varying in experience, race, culture and age. She has an impeccable record of driving results. She’s been recognized countless times for her achievements in her role as a leader. Erikka has supported and molded several members of her team including Assistant Managers, Sales Associates and Interns. Erikka worked side by side with her team to develop and learn their individual skills and goals. Erikka leads by example to make sure her teams are fully supported. I am constantly amazed by watching her continue to grow in her career. Erikka adds something special wherever she is!
Cynthia Knox
I met Erikka Banks at the very beginning of my Retail Management career. She is bold and fearless! Erikka embodies what it means to be a strong effective leader. I always admired her ability to not become consumed by the day to day stresses of leadership. Erikka has successfully managed several teams varying in experience, race, culture and age. She has an impeccable record of driving results. She’s been recognized countless times for her achievements in her role as a leader. Erikka has supported and molded several members of her team including Assistant Managers, Sales Associates and Interns. Erikka worked side by side with her team to develop and learn their individual skills and goals. Erikka leads by example to make sure her teams are fully supported. I am constantly amazed by watching her continue to grow in her career. Erikka adds something special wherever she is!
Cynthia Knox
I met Erikka Banks at the very beginning of my Retail Management career. She is bold and fearless! Erikka embodies what it means to be a strong effective leader. I always admired her ability to not become consumed by the day to day stresses of leadership. Erikka has successfully managed several teams varying in experience, race, culture and age. She has an impeccable record of driving results. She’s been recognized countless times for her achievements in her role as a leader. Erikka has supported and molded several members of her team including Assistant Managers, Sales Associates and Interns. Erikka worked side by side with her team to develop and learn their individual skills and goals. Erikka leads by example to make sure her teams are fully supported. I am constantly amazed by watching her continue to grow in her career. Erikka adds something special wherever she is!
Cynthia Knox
I met Erikka Banks at the very beginning of my Retail Management career. She is bold and fearless! Erikka embodies what it means to be a strong effective leader. I always admired her ability to not become consumed by the day to day stresses of leadership. Erikka has successfully managed several teams varying in experience, race, culture and age. She has an impeccable record of driving results. She’s been recognized countless times for her achievements in her role as a leader. Erikka has supported and molded several members of her team including Assistant Managers, Sales Associates and Interns. Erikka worked side by side with her team to develop and learn their individual skills and goals. Erikka leads by example to make sure her teams are fully supported. I am constantly amazed by watching her continue to grow in her career. Erikka adds something special wherever she is!
Credentials
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Components of Effective Learning
LinkedInApr, 2022- Oct, 2024 -
HR Guidelines Everyone Should Know
LinkedInApr, 2022- Oct, 2024 -
How to Be a Good Mentee and Mentor
LinkedInJan, 2022- Oct, 2024
Experience
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Fitler Club
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United States
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Hospitality
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1 - 100 Employee
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Director of Culture
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Jul 2022 - Present
- Serve as a strategic business partner to senior leadership team and develop engagement strategy, structures, processes and programs to cultivate and optimize organizational culture and growth - Develop scalable learning and development experiences for employees at every level, with the goal of growing capabilities, knowledge, and up leveling leadership and management skills - Design and implement strategies to foster diversity & inclusion within the organization and all of its people management processes - Coordinate and support leadership teams with HR related training, including supporting HR's role in development and execution of new hire orientation and performance management - Partner with internal stakeholders to implement strategies for employee engagement and retention - Create and implement mentorship programs and maintain a consistent process for targeted recruitment of employees, through effective, nimble outreach, hiring and onboarding - Oversee all internal/external programming - Implement a wide range of member programs with a goal of increasing member retention, generating incremental revenue, and identifying key trends in member interests - Ensure over-delivery on program/event results to extent possible, resulting in ne memberships and renewals - Collaborate with Marketing partners to regularly communicate internal and external diversity and inclusion initiatives, events and progress - Proactively analyze business and member needs to capitalize on industry/consumer trends and promotional opportunities - Drive awareness, commitment and accountability across organization for both the employee and member experience to ensure diversity programs/action plans remain intentional and effective Show less
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Jushi Holdings Inc.
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United States
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Alternative Medicine
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200 - 300 Employee
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Human Resources Business Partner
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Sep 2021 - Aug 2022
- Influence change as a Business Partner for Excellence, through the execution of corporate HR initiatives, and the implementation of policies and programs within assigned multi-location territory. - Build relationships with the Operations Support Center and State colleagues, and regional company associates, managers and leadership. - Assist in the development of policies surrounding standard operating HR procedures (e.g. COVID, employee counseling and hiring, internal investigations, recognition, etc.) in partnership with HRD. - Create and facilitate field leadership development through lunch and learns, training process redesign, and implementation of standardized human resource processes. - Foster an inclusive culture by understanding business and employee needs, and updating field managers on leadership techniques that improve team environments. - Provide advisory to internal stakeholders on HR programs, practices, policies, legislation and regulatory requirements including interpretation of policy, identification of risk, impact to the business and recommended solutions. - Recommend decisions on Talent Acquisition including succession planning (e.g. candidate quality, equity in hiring, identification of internal talent, workforce planning etc.) - Coach leaders on employee conflicts, performance management, structural and staffing issues, including compensation, organization design, engagement and overall organizational effectiveness. - Interpret and analyze HR data to assist in making appropriate business decisions based on HR metrics and trends for business unit. - Lead weekly compliance audits, performing analysis of all digital employee filed including but not limited to on-boarding, time cards, turnover, and progressive discipline and performance reviews. Show less
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Ricoh USA, Inc.
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United States
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Information Technology & Services
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700 & Above Employee
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Sr. HR Services Advisor
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Jul 2020 - Aug 2021
- Provided corporate counsel and guidance for all in depth HR-related questions to a team of 68 Senior Level HR Personnel, 15 HR Consultants, 15 Executive Leaders, and 13,000 employees - Interpreted and explain policies to Ricoh employees/management staff, and following up when necessary. - Determined complexity of ER related issues and next level of escalation for field and global teams. - Maintained in-depth knowledge of company policies and legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. - Composed company-wide HR Communications centered around DEI initiatives, health and wellness, corporate policy, and operational programs. - Facilitated launch of two new HRIS; ADP and Corner Stone - Utilized ServiceNOW data to train HR Consultant Teams, identify key HR trends and evaluate needs for policy change or clarification. - Monitor functionality of core HRIS, ADP, Equifax, Cornerstone Service Now, Oracle (HRMS), and all internal company sites. - Advising member of FY2021 Employee Assistance Donation Program Planning Team - Ricoh, Eastern Pennsylvania Diversity Council Member - FY2020, Q2 "Team Spirit," award recipient - FY2020, Q3 "Customer Centric," and "Winning Spirit," awards recipient - FY2020, Q4 "Hit the Ground Running," award recipient, for outstanding achievement in learning policies, processes, and systems - FY2020, Q3, Ricoh Global HR Conference presenter Show less
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Nordstrom
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United States
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Retail
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700 & Above Employee
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Human Resources Coordinator
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Jul 2017 - Jul 2020
- Multi-site people partner, responsible for the execution of all HR related functions (including but not limited to recruiting, on-boarding, benefits administration, compensation analysis, and employee investigations. - Served 2 General Managers, 31 Department Managers, 16 Assistant Department Managers, and between 300 - 500 Employees yearly in the field; a $60 million volume responsibility- Launched new HRIS (Workday) in two phases and taught stores leaders’ Workday best practices/new functions.- Oversaw conflict resolution through in store mediation and through investigations; partnering with legal/risk teams when necessary.- Conducted weekly new hire orientation and all store related training.- Point person for all in store hiring events, successfully recruited and hired 72 employees in Q4 with the partnership of Department Managers.- 2019 Philadelphia Market Nordstrom Retail Internship Program Manager- 2019 Q3 Market Divisional Winner for decreased budget, turnover, and fallout - Philadelphia HR Team Show less
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Women’s Apparel/Specialized Divisional Sales Manager
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Apr 2017 - Jul 2017
- Responsible for $8 million a year in sales. - Developed a team of 28 leaders in all aspects of store operations.- Balanced monthly retail budgets and managed expense control through decreased shrinkage and labor.- Taught customer service excellence and identified areas of opportunity to improve customer satisfaction.- In March of 2017 was offered the opportunity to manage 3 additional departments (total of 7).
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Department Manager - TBD/Topshop/Trend
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Sep 2016 - Apr 2017
Responsible for a little over $3.1 million a year in sales, 5 departments in total.Promoted to larger role within the company April 2017.Managed and developed a team of:- 1 Assistant Department Manager- 1 Intern- 13 Denim Fit Certified Specialists- 1 Jewelry Specialist
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Department Manager - Accessories
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Aug 2013 - Sep 2016
May-July 2016 Results:+13.9% Increase over LY business- $102,800 pick up in sales- Department Manager of the Quarter Nominee and winnerJanuary-April 2016 Results:- First Quarter Department Manager of the Quarter nominee and winnerYear End Results 2015:- Fourth Quarter Department Manager of the Quarter nominee and winner- $1 million pick up #1 business in Store #2 business in the Region #3 business in the Company- Promoted 3 sales associates to larger roles within the company- Assisted Corporate New Store Planning Team with new store openings in Delaware and New York- Drove 19.8% increase and $128,400 pick up in sales second quarter- Second quarter Department Manager of the Quarter nominee and winner Show less
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Assistant Manager - Accessories
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Feb 2013 - Aug 2013
- Recruit, hire, train, develop and motivate your team - their success is your success.- Assist the department manager in achieving department volume and productivity goals by developing and executing a business plan.- Ensure salespeople are delivering outstanding customer service by teaching, coaching and leading by example.- Work with the department manager to ensure merchandising and presentation standards are met.- Build long lasting relationships and create a loyal customer following by actively selling on the floor.- Assist the department manager in ensuring accurate inventory management and achieve shrinkage goals. Show less
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Business Management Internship - Future Nordstrom Leaders
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Sep 2012 - Jan 2013
- Embrace diversity while actively contributing to a welcome and inclusive environment.- Consistently meet department, store and individual productivity goals by building relationships with customers, using Nordstrom tools to track your productivity, and actively contribute to a productive store environment.- Maintain department specific standards which includes daily merchandising, filling in product, cleaning, and ensuring that your departments presentation is customer ready.- Actively network within the market connecting with top sellers, leaders, from both sales and support, regional leadership and fellow interns.- Engage and actively participate in all learning sessions during your internship and complete all projects associated with the program. Show less
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Sales Associate
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May 2010 - Sep 2012
- Assist customers with a variety of transactions through a seamless and friendly experience.- Demonstrate expertise in all technologies used in the store environment.- Inspire trust, teamwork and positive team relationships. - Defuse customer situations and provide resolution in a timely and effective manner- Ensure the security and privacy of customer information through education, compliance and resolution of issues.- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program. Show less
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Education
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2008 - 2013
Temple University
Bachelor's degree, History
Community
