Erik Clark-Berglund
Commercial Strategy Manager eCommerce at Mystore.no - simplify shopping- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Full professional proficiency
-
Bokmål, Norwegian Full professional proficiency
-
Swedish Native or bilingual proficiency
Topline Score
Bio
Credentials
-
HubSpot Sales Software
HubSpot AcademyJan, 2021- Nov, 2024 -
Service Hub Software
HubSpot AcademyJan, 2021- Nov, 2024 -
How to Analyze Sales Competitors
LinkedInJan, 2017- Nov, 2024 -
Inside Sales
LinkedInDec, 2016- Nov, 2024 -
Sales Prospecting
LinkedInDec, 2016- Nov, 2024 -
Become a Purpose-Driven Sales Professional
LinkedInNov, 2016- Nov, 2024 -
Online Marketing Fundamentals
Lynda.comSep, 2016- Nov, 2024 -
SEO Fundamentals
Lynda.comSep, 2016- Nov, 2024
Experience
-
Mystore - gjør handel enklere
-
Norway
-
Information Technology & Services
-
1 - 100 Employee
-
Commercial Strategy Manager eCommerce
-
Feb 2022 - Present
I am responsible for the commercial strategy and development of SaaS for e-commerce solution and its add ons. I research the market and competition. I create growth by bridging insights from market with technology and setting a competitive strategy based on that. In collaboration with product development we prioritize the projects that creates the most value to the customers and business. I work closely with both sales and customer success, input from them and from customers helps me optimize pricing and structure. Their feedback will also be vital when setting internal supporting processes in order to improve sales and customer satisfaction. I also connect, negotiate and manage relevant partnerships. This often includes different 3 party application or services that benefits our customers and value proposition. Together with partners and marketing I collaborate activities and plans.
-
-
Business Area Manager and Team Leader
-
Mar 2020 - Feb 2022
- Business Area Manager for Design, Apps and AI- Team Leader Design / Templates Responsible for business areas Design, Apps and AI (Crall.io) which includes, supporting customer success and sales selling and delivering the products and services related to the area. This includes improving internal processes related to the areas and to plan market activities increasing the sales. The role also includes developing Technological partners and channel partners. In addition to this, Team Leader for two frontend developers working remote. Prioritizing requests related to improved features or bugs in the design templates and work with team to solve these.
-
-
Partner Manager/ Key Account Manager
-
Jun 2018 - Mar 2020
Responsible for new technology partners for Mystore Appstore and customer partners. In addition to this I am also responsible for larger clients in my Key Account role.
-
-
Key Account Manager
-
Sep 2017 - Jun 2018
As a Key Account Manager at Mystore.no my job is to help the customer grow their business. By combining knowledge in several areas, relevant to eCommerce, I advise retailers both in creation and execution of strategy. The Key Account Manager is a dedicated contact person primarily to larger accounts, but I am happy to help all our customers with any questions related to eCommerce. As a Key Account Manager in Mystore.no I can assist you in setting up a seamless shopping experience for your customers, the Omnichannel approach.At its core, omnichannel is defined as a multi-channel sales approach that provides the customer with an integrated customer experience. The customer can be shopping online from a desktop or mobile device, or by telephone, or in a bricks and mortar store and the experience would be seamless.I can help you with this!-Internal processes related to webshop-Omnichannel Customer experience -Conversion rate-Plattform Migration-Marketing Channel Strategy-Point of Sale-Digital Marketing-Webshop Design-Personalized shopping
-
-
Salgkonsulent Datakasse
-
Dec 2016 - Aug 2017
Sales of Mystore´s new POS product in combination with the e-commerce platform. Helping customer start and setup Point of Sales system and assisting with customers with technical problems.
-
-
-
Western Union
-
United States
-
Financial Services
-
700 & Above Employee
-
Territory Sales Executive
-
Nov 2011 - Nov 2016
-2IC Country Manager. -Recruitment and development of Western Union´s retail network in Norway. -Training network agent in point of sale system, and financial regulations relevant to the service. -Managing agent network revenue and performance. -Branding of stores. -2IC Country Manager. -Recruitment and development of Western Union´s retail network in Norway. -Training network agent in point of sale system, and financial regulations relevant to the service. -Managing agent network revenue and performance. -Branding of stores.
-
-
-
Optimum Alternative Investments
-
Norway
-
Investment Management
-
1 - 100 Employee
-
Financial Advisor Trainee
-
Jan 2011 - Jun 2011
-Prospecting new leads. -Booking meetings by phone. -Participating in meeting with advisor and client. -Prospecting new leads. -Booking meetings by phone. -Participating in meeting with advisor and client.
-
-
-
Visual Conference Group
-
Malmö
-
Internship
-
Feb 2009 - Apr 2009
Participated in: -Sales meetings -Sorting and updating lists of potential customers -Planning and organizing customer events. Participated in: -Sales meetings -Sorting and updating lists of potential customers -Planning and organizing customer events.
-
-
-
INKA Interactive
-
Sweden
-
Technology, Information and Internet
-
1 - 100 Employee
-
Marketing Internship
-
Feb 2008 - Apr 2008
-Plan and implement a market campaign to potential partners and customers. -Booking sales meetings for the company's sales managers. -Plan and implement a market campaign to potential partners and customers. -Booking sales meetings for the company's sales managers.
-
-
-
Swedish Armed Forces
-
Armed Forces
-
700 & Above Employee
-
Arctic Rangers Special Forces
-
Jan 2004 - Apr 2005
Squad Leader Squad Leader
-
-
Education
-
2009 - 2010
Bond University
Bachelor of Business Administration (B.B.A.), Marketing -
2007 - 2009
IHM business school
Company sales executive, Key Account Management/Sales/Marketing -
2000 - 2003
Strömstad Gymnasium
High School, The Science program
Community
